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2018-10-04Ombudsman investigation on handling of a prisoners diabetes
The Ombudsman investigated, upon his own initiative, three issues arising from the Department for Correctional Services’ (the department) handling of a prisoner with type 1 diabetes. The investigation was instigated on the basis of information received from the Office of the Health and Community Services Complaints Commissioner.
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2016-07-06Annual Report 2015/16 - Public Services Ombudsman for Wales
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2018-10-09
CPT publishes report on periodic visit to Croatia
The CPT-report reviews the treatment of persons detained by the police, the situation of prisoners held in three county prisons (ie Zagreb, Split and Osijek) and the Zagreb Prison Hospital, as well as the treatment of juveniles deprived of their liberty under criminal legislation. The situation of involuntary psychiatric patients is examined in the light of the recently adopted mental health legislation at different psychiatric establishments.
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2016-09-26
Pain suffering Report - Veterans Ombudsman
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2015-08-07
Ombudsman of Ireland - Annual Report 2013 - EN
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2018-09-26
Karachi Development Authority pays service dues on orders of Ombudsman Sindh
The timely intervention of Provincial Ombudsman Sindh, Mr Asad Ashraf Malik, made sure that a retired government servant was paid the outstanding dues by the Karachi Development Authorities (K.D.A.).
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2017-08-17
Public Services Ombudsman for Wales - Annual Report 2016/2017 EN
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2018-08-16
IGT report on review into GST Refunds publicly released
The Inspector-General of Taxation (IGT) welcomes the release of his report into the Australian Taxation Office’s (ATO) verification of Goods and Services Tax (GST) Refunds. The review arose from concerns raised through the taxpayer complaints and IGT work program about the ATO’s GST Refunds risk assessment tools and adequacy of the ATO’s engagement with taxpayers and their representatives where release of refunds is delayed.
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2018-08-06
Ombudsman Hong Kong invites public views implementation of mandatory window inspection scheme
On August 2nd, the Ombudsman, Ms Connie Lau invited members of the public to provide information and views on the implementation of the Mandatory Window Inspection Scheme by the Buildings Department.
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2011/2012 EN
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2018-10-15
Special Report by the Quebec Ombudsman
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2016-10-24
Recommendation to adopt a law concerning persons with disabilities accompanied by guide dogs
Over the last few years, the Public Defender of Rights received many complaints by persons who were, for instance, not allowed to enter certain buildings or public transport vehicles with their assistance dogs.
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2017-09-21
Ombudsman for Children - Questionnaire
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2018-07-23
Ombudsman Hong Kong publishes latest issue of Annual Report
On 17 July 2018, the Ombudsman, Ms Connie Lau, released to the public her Annual Report 2018. During the year covered by the report, the Office of The Ombudsman saw record highs in the numbers of direct investigations completed, mediation cases handled and complaints relating to access to information lodged with the Office. Around 90 per cent of the recommendations made by the Office have been accepted by government departments and public bodies for implementation.
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2008/2009 EN
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2017-04-04
Ombudsman and Ombudsman for Children can now investigate complaints from those in Direct Provision
From Monday 3 April the Ombudsman’s Office of Ireland will be accepting complaints from people living in Direct Provision, while complaints from children or on behalf of children, can be made to the Irish Ombudsman for Children’s Office. This is a change that has been long called for by both Offices and which will provide equal access to complaints procedures for people in Direct Provision.
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2018-08-16
ODIHR and PRI publish new guidance document on UN Nelson Mandela Rules
On 9 August 2018, the OSCE Office for Democratic Institutions and Human Rights (ODIHR) and Penal Reform International (PRI) published a “Guidance Document on the Nelson Mandela Rules – Implementing the United Nations revised Standard Minimum Rules for the Treatment of Prisoners”.
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2017-12-05
British Columbia Ombudsperson - Annual Report 2016/2017 - EN
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2018-09-12
Former Principal ran school as ‘personal fiefdom’: Ombudsman
The former Principal of Bendigo South East College, Ernest Fleming, abused his position by employing and promoting his wife and son and by facilitating benefits being channelled to companies owned by another son, the Victorian Ombudsman has found.
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2021-09-23
Czech Rep. OM Annual Report 2020 EN