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2025-01-09Ombudsman Newsletter Issue 15 now available
The Commission on Administrative Justice (Office of the Ombudsman) has recently published its 15th issue of the Ombudsman Newsletter (October - December 2024). This newsletter's main topics are, amongst others, an introduction to the third cohort of commissioners that took office on 9 December 2024, the Commission being named as the Best Public Sector Legal Department of 2024 at the 7th Annual Gala and Award Ceremony of the Nairobi Legal Awards as well as a training for Civil Society Organizations including the dissemination of a Public Inquiry Report on the challenges citizens face when obtaining legal identity documents.
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2014-01-0309. Workshop 1: Victor O. Ayeni, Ombudsmen as Human Rights Institutions: The New Face of a Global Expansion
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2024-12-20
Ombudsman Florbela Rocha Araújo, as President of AOMA, participates in the 15th Assembly and Seminar of the ILO
The Angolan Ombudsman, Florbela Rocha Araújo, in her capacity as President of the African Ombudsman and Mediators Association (AOMA), participated in the 15th Assembly and Seminar of the Institute of Latin-American Ombudsman (ILO), and during her visit to the event, she signed a Cooperation Agreement between AOMA and the ILO.
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2024-12-19
Workshop held at Salim Habib University to select 10 students as ambassadors to Ombudsman Sindh
The 3rd round of the Workshop on the Provincial Ombudsman Sindh’s Ambassador Programme was held at Salim Habib University, Karachi, on 11 December 2024 to instill the concept of civic responsibilities and advocacy skills in the youth of Sindh by carrying out the community outreach of ombudsman mandate to student community and general public. The workshop, initiated through the Regional subsidy of the IOI, focused on the role of the Provincial Ombudsman Office in providing administrative justice to the public, and was chaired by the Honourable Ombudsman of Sindh, Mr. Muhammad Sohail Rajput.
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2024-01-11
1st ever visit of Thai Chief Ombudsman to Karachi
At the invitation of the Honourable Ombudsman Sindh, Mr. Ajaz Ali Khan, the President of the IOI Asia Region and Chief Ombudsman, Honorable Mr. Somsak Suwansujarit, along with his wife, Mrs. Nipa Suwansujarit, visited Karachi (Pakistan) from 28 November to 1 December 2023.
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2024-10-17
Ombudspersons and their advisers from 18 countries gathered in Estonia to discuss AI and Human Rights
This week, ombudspersons and their advisers from 18 countries across Europe, Africa, and Asia convened in Estonia for a two-day training seminar focused on the technological, legal, and ethical dimensions of AI in administrative decisions and ombuds investigations. As AI evolves rapidly, ensuring its alignment with human rights, the rule of law, and democratic values in decision-making processes is becoming increasingly important. This training seminar was financed by the International Ombudsman Institute.
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2023-11-17
La Defensoría del Pueblo reporta 10 conflictos sociales activos y 9 protestas en octubre
La oficina de la Defensoría del Pueblo en Junín dio cuenta de los conflictos sociales que se registran en la región al mes de octubre, advirtiendo que son 10 activos y 1 latente, según el Reporte Mensual de Conflictos Sociales n.° 236 de la institución.
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2024-10-10
€17.9m investment in local authority halting site will benefit children and can be an example to others
The response from a Local Authority to an Ombudsman for Children’s Office investigation into living conditions for 66 children and their families at a halting site could act as a blueprint of success for other local authorities to follow.
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2024-08-16
Reminder: Commonwealth Ombudsman hosts Complaint Handling Forum from 21 to 25 October 2024
From 21 – 25 October 2024, the Office will host its annual Complaint Handling Forum. The 5-part virtual forum will feature speakers from a variety of backgrounds, including a keynote address from the Commonwealth Ombudsman, Iain Anderson.
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2024-05-10
10 Years Pass since Creation of Equality Mechanism
On May 2, 2024, 10 years have passed since the Parliament of Georgia, in accordance with the Association Agenda with the European Union, adopted the Law of Georgia on the Elimination of All Forms of Discrimination, and within the framework of the Public Defender’s Office, a national anti-discrimination mechanism was created.
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2024-08-08
Everything set for the II Italian Edition of the International Ombudsman Conference to be held in Cassino on September 11-13, 2024
The II Italian Edition of the International Ombudsman Conference will take place in Cassino, Italy, from 11-13 September 2024. This globally significant event has attracted an impressive participation, with 268 delegates registered from around the world.
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2024-09-08
Dublin 2021
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2024-08-01
Près de 1200 signalements de lanceurs d’alerte dans le secteur privé en 2023
En 2023, première année d'application de la nouvelle loi sur les lanceurs d’alerte, les autorités compétentes ont traité 1010 signalements, qui ont donné lieu à 840 enquêtes. A ce chiffre, il faut ajouter les 209 signalements du secteur privé reçus par le Médiateur fédéral, qui en a transmis 22 aux autorités compétentes pour suivi.
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2024-07-25
Ombudsman Sindh holds the follow-up session with 10 selected students of Hamdard University as Ambassadors for his institute
Muhammad Sohail Rajput, the Ombudsman Sindh, presided the follow-up session of the Brand Ambassador Program on 22 July 2024 at the Secretariat of the Provincial Ombudsman Sindh with the 10 selected students as Ambassadors for Ombudsman Sindh from the Hamdard University.
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2026-05-07
Ombudsman Punjab Hosts First Batch of International Internship Programme
The Office of the Ombudsman Punjab successfully hosted the first batch of its 5-day International Internship Programme from April 27 to May 1, 2026, marking a significant step towards fostering international cooperation and knowledge exchange within the global ombudsman community.
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2024-07-12
First Follow-up session with 10 Ambassadors of Sindh Madressatul Islam University held by Honourable Ombudsman Sindh
First follow-up session of Brand Ambassador Program was held on 10 July 2024 at the Secretariat Provincial Ombudsman Sindh with the 10 selected students as Ambassadors for Ombudsman Sindh from the Sindh Madressatul Islam University. Mr Mustafa Jatio, Assistant Director SMIU accompanied the students.
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2023-11-15
Austria Vorarlberg - Annual Report 2010 DE
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2024-06-28
Celebrating 15 Years of Fairness, Looking Forward
Toronto’s Ombudsman says 2024 marks 15 years of success for his office in solving problems with City services for the people of Toronto. In his annual report released on 21 June 2024, Ombudsman Kwame Addo notes that to date, the office has handled more than 31,000 individual complaints from members of the public.
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2024-05-17
13th IOI World Conference inaugurated in The Hague
The 13th IOI world conference started on Wednesday, 15 May 2024 in The Hague. After giving his opening speech, His Majesty the King of the Netherlands revealed together with the future generation three paintings on the theme of the conference: working together for our tomorrow. This was followed by the speech of the keynote speaker, Ian Buruma, with the title: We Are the People: Citizenship, Identity and the Nation-State.
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2024-05-10
CCAC completes inquiry report on complaints about selling prices and subsidy ratios for the 2019 economic housing units
The CCAC completes “Inquiry report on Chief Executive Order no. 57/2024”, which means the complaints about selling prices and subsidy ratios for the 2019 economic housing units. The CCAC suggests the relevant departments pay more attention to the work of disseminating preliminary information and broadening the general public's knowledge in order to allow them to better understand and gain knowledge of the relevant legal regime about economic housing.