Your search results for „checklist for high priori”
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2019-03-20Ombudsman receives 148 complaints from people living in asylum seeker accommodation
On Wednesday 13 March IOI President and Irish Ombudsman Peter Tyndall published a report on his Office’s experience of dealing with complaints from refugees and asylum seekers living in direct provision centres in 2018.
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2019-04-11
Ireland and Northern Ireland Ombudsman sign MoU on cross-border bodies
The Northern Ireland Public Services Ombudsman, Marie Anderson, and the Irish Ombudsman, Peter Tyndall, have signed a Memorandum of Understanding to provide for co-operation on complaints about North-South Implementation Bodies. The MoU will ensure that users of public services, both north and south of the Ireland/Northern Ireland border, will be able to have complaints investigated efficiently by the appropriate independent Ombudsman.
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2019-04-15
Roundtable discussion sparks talks for action and change
The Ombudsman in conjunction with the Commonwealth Secretariat recently held roundtable discussions on equality and inclusion understood in the context of sexual and reproductive health and rights (SRH) in Namibia. The discussions also included the context of sexual orientation and gender identity in Namibia. The week-long discussions saw stakeholders from the Education, civil society; NGOs, government and other sectors share their experiences and challenges pertaining to the two issues at hand.
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2019-04-17
Director of mental health care centre strictly reprimanded based on Human Rights Defender’s findings
The director of the “Dzorak” mental health care centre has been strictly reprimanded by the Minister of Labor and Social Affairs for his improper performance. The reprimand was based on the shortcomings and violations recorded by the Human Rights Defender during a monitoring visit conducted in the mentioned centre.
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2019-05-13
Ombudsman met with the Council of Europe delegation at the Ombudsman Office
The Ombudsman received the delegation of the Council of Europe (CoE) headed by Alexandre Guessel, the Director of Political Affairs Directorate. The aim of the visit was to learn the status of implementation of the commitments undertaken by Azerbaijan as a member of the CoE. The Head of the CoE Office in Baku Zoltan Herneys and representatives of the CoE Secretariat also attended the meeting.
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2019-06-14
Québec Ombudsman investigates major violations in the handling of a disclosure
On June 13, 2019, the Québec Ombudsman released a special report on the numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation (MAPAQ) in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies. It dealt with deficiencies concerning the internal process for handling disclosures.
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2019-07-01
The Human Rights Defender and civil society will prepare special submission on the execution of ECHR judgments
A discussion took place at the Human Rights Defender’s Office on special submissions presented within the framework of Rule 9 of the Rules of the Council of Europe Committee of Ministers’ supervision of the execution of judgments.
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2019-07-17
Ombudsman and Health Information Authority forge closer ties to better protect the public
On Thursday, 11 July 2019 IOI President and Irish Ombudsman Peter Tyndall and the CEO of the Health Information and Quality Authority (HIQA), Phelim Quinn, signed an updated memorandum of understanding (MOU) to further cooperation between both organisations.
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2019-08-27
IOE 2019 – Special event on women leaders in Ombudsman and oversight institutions
For the first-time ever, the International Ombud Expo 2019 scheduled to hold in Sheraton Abuja, Nigeria from 28 – 31 October, 2019 will include a special event dedicated to showcase through pictures, sharing of experiences, and expert discussions the contributions of women leaders in these institutions. Women have contributed immensely towards the development and impact of ombudsman and related oversight institutions across the globe. But this influence has remained largely unnoticed. More so, there is no systematic data available anywhere on this. The special event is aimed at closing this gap
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2019-08-27
Queensland Ombudsman presents Forensic Disability Service Report
The Queensland Ombudsman’s report, The Forensic Disability Service report: An investigation into the detention of people at the Forensic Disability Service, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Thursday 22 August 2019.
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2019-09-16
Council of Europe publication on protection of health-related data
Health-related data, which concern the most intimate information of a person, must have a special status that takes into account the potential risk of discrimination deriving from their processing. The publication “Protection of health-related data“ by the Council of Europe (CoE) gives recommendations to apply the principles of the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (“Convention 108”) .
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2019-11-04
The government is becoming invisible to citizens, but remains responsible
National Ombudsman Reinier van Zutphen closes a year of exploration on 31 October with the conference "Who will participate? Citizens and government in 2030?" Prime Minister Mark Rutte was one of his discussion partners during the congress. Irish Ombudsman and IOI President Peter Tyndall led two workshops on cooperation between ombudsman organisations. With 450 participants, the conference was a success.
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2020-01-15
FRA looks ahead to 2020
This year FRA looks forward to a new decade for fundamental human rights across Europe, as the new European Parliament and Commission hit the ground running with a raft of new strategies promoting and protecting rights.
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2020-02-24
Parliamentary Ombudsman directs severe criticism towards Prison and Probation Service
Sweden has received international criticism for a long time due to inmates’ conditions in Swedish remand prisons. The criticism concerns primarily the fact that inmates with restrictions are put in isolation and thus put in a situation that may risk affecting their mental and physical health.
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2020-03-04
Protecting the rights of migrant, refugee and asylum-seeking women and girls
52% of migrants who came to Europe in 2017 were women, according to the 2017 United Nations International Migration Report. Together with children, women and girls are the other most vulnerable groups most at risk from all types of abuses including trafficking, forced marriage or sexual exploitation. Up to 94% of them were trafficked for sexual exploitation in 2016.
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2020-03-13
Venice Commission will provide legal advice on Ombudsman legislation
The Committee of Ministers of the Council of Europe has responded to the Parliamentary Assembly of the Council of Europe following the adoption of the Recommendation entitled “Ombudsman Institutions in Europe – the need for a set of common standards.” This is the motion which adopted the Venice Principles.
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2020-04-14
Ombudsman community mourns death of former Spanish Ombudsman Enrique Múgica
The international Ombudsman community mourns the death of Enrique Múgica Herzog, former Spanish Ombudsman, President of the Federation of Ibero-american Ombudsman FIO and founder of the Association of Mediterranean Ombudsman (AOM), who passed away on Saturday, 11 April 2020, apparently victim of COVID-19.
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2020-06-09
ENNHRI and MHE publish report on supported decision-making
ENNHRI and Mental Health Europe have published a new report on supported decision-making for people with disabilities. It highlights what supported decision-making entails in theory and in practice, as well as outlining developments in Europe and the role of National Human Rights Institutions (NHRIs) in ensuring compliance with international standards.
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2020-10-30
Ombudsman Hong Kong announces results of own-motion investigations
The Ombudsman of Hong Kong, China, Ms Winnie CHIU, held a press conference on 29 October 2020 to announce the results of two own-motion investigations; one into the maintenance and repair of play and fitness equipment in public rental housing estates and the other one into the Food and Environmental Hygiene Department’s practice of outsourcing street cleansing services.
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2020-12-15
Ombudsperson calling on public sector organizations to strengthen complaint handling systems during pandemic
As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today aimed at helping public sector organizations deal with complaints fairly, efficiently and effectively.
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