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2023-06-23The Victorian Ombudsman releases a report on unequal service to Victorian workers delivered by self-insurers
Victoria’s workers compensation scheme has come under much scrutiny from the Victorian Ombudsman over the years, resulting in significant reforms. But the latest report "WorkSafe 3: Investigation into Victorian self-insurers’ claims management and WorkSafe oversight" highlights the shortcomings of self-insurers - private companies that manage workers compensation themselves - which have not previously been scrutinised by the Ombudsman.
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2022-12-01
Report on the rights of women, minors and foreigners in the penitentiary system
The Human Rights Defender of the Republic of Armenia has published an ad hoc report on ensuring the rights of women, minors, and foreigners deprived of their liberty in the penitentiary system. The English summary of this report is now available.
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2021-09-15
Victorian Ombudsman launches investigation into border exemptions
The Victorian Ombudsman has today launched an investigation into COVID-19 related interstate travel permits, exceptions and exemptions.
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2016-08-17
Ombudsman Peter Tyndall reminds Leaving Certificate students of their right to complain
Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.
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2016-12-21
The Federal Ombudsman’s “Medical Regularisation” investigation report has been published
The Federal Ombudsman conducted an investigation on the functioning of the Immigration Office 9ter Division which deals with applications for residence on medical grounds. That investigation report has now been presented to Parliament.
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2020-11-24Human Rights Ombudsman - Annual Report 2012 - EN
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2017-10-12
Ombudsman Hong Kong hosted 21st Presentation Ceremony of the Ombudsman’s Awards
The Ombudsman of Hong Kong, Ms Connie Lau, hosted the 21st Presentation Ceremony of The Ombudsman’s Awards on 11 October 2017. At the Ceremony, she encouraged tripartite co-operation among the Office of the Ombudsman, members of the public and organisations under complaint to bring about further enhancement in the quality and efficiency of public administration through the lodging and handling of complaints.
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2020-10-20
Taxpayers' Ombudsman - Annual Report - 2018/2019 - EN
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2021-07-21
Summary of Decisions – Board Meeting 19 May 2021 (by electronic means)
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2017-10-23
South Australian Ombudsman releases Annual Report 2016-17
The Ombudsman tabled his 2016/2017 Annual Report in Parliament on 18 October 2017. The Report highlights that complaints about state and local government continue to rise significantly; there has been an increase of 14% in complaints made to the Ombudsman’s Office this financial year. Applications for external reviews of determinations made under the Freedom of Information Act 1991 went up 44%.
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2015-11-04
How to build and maintain independence
Possibly the most important element to the success of an Ombudsman is the office’s independence. It must not be, or be seen to be, answerable to the government of the day or to the agencies within the office’s jurisdiction. At the same time, the office must also not be or be seen to be a community advocate. The Ombudsman must clearly be acting in the public interest at all times.
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2016-03-25
Toronto Ombudsman releases annual report 2015
Toronto – March 24th, 2016 - Toronto’s Interim Ombudsman says 2015 was a year of wide-spread recognition for the work the office is doing.
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2020-09-08
Local Government Ombudsman - Annual Report 2017/2018 EN
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2021-06-28
British Columbia Ombudsperson - Annual Report 2020/2021 - EN
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2017-12-29
15th meeting of the "Business and Human Rights" Working Group was held
The 15th meeting of “Business and Human Rights” Working Group at the Ombudsman was held. The event entitled “Implementation of Sustainable Development Goals (SDGs) in the context of business and human rights” was attended by member of the Parliament, representatives of the Ombudsman's Office, respective state bodies, NGOs and members of independent Experts’ Council at the Ombudsman.
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2023-05-04
OM Saskatchewan - Annual Report 2022 - EN
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2023-05-04
Ombudsman Saskatchewan - Annual Report 2022 - EN
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2022-04-22
New Ombudsman for Ireland appointed
Ger Deering was appointed Ombudsman and Information Commissioner for Ireland by President Michael D. Higgins in January 2022. Ger has established and led a number of public bodies and has considerable experience in consumer and employment rights.
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2018-10-30
New Zealand - Annual Report 2017/2018 EN
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2021-03-22
Albania - Activity Report of the Justice Appointments Council for 2019 - EN