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2020-12-15BC Ombudsperson: Complaint Handling Guide – Setting up Effective Complaint Resolution Systems in Public Organizations (Dec. 2020)
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2020-12-1441. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 41. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2020-12-14
Chief Ombudsman says Auckland Prison has to change
New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.
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2020-12-14
Australia - Ombudsman SA - Annual Report 2019/2020 EN
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2020-12-11
The Québec Ombudsman’s Status Report: Covid-19 in CHSLDs during the first wave of the pandemic (Dec. 2020)
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2020-12-11
Rapport d’étape du Protecteur du Citoyen: Le Covid-19 dans les CHSLD durant la première vague de la pandemie (Décembre 2020)
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2020-12-10
Chief Ombudsman of Turkey re-elected to the post
Mr. Şeref Malkoç has been re-elected as Chief Ombudsman of Turkey by the General Assembly of the Grand National Assembly of Turkey on 11 November 2020. Mr Malkoç, a 60-year-old prominent lawyer and former member of the Parliament, was sworn in on the 1 December 2020 at the Parliament. Performing this duty since 05 December 2016, Mr. Malkoç’s new mandate will be for another four years until 2024.
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2020-12-10
Declaración institucional del Ararteko con motivo del día internacional de los derechos humanos
Como cada 10 de diciembre, el Ararteko conmemora el Día Internacional de los Derechos Humanos e invita a la ciudadanía y a las administraciones públicas vascas a sumarse a la celebración y a renovar su compromiso con la Declaración.
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2020-12-07
Ombudsman supports request of transferral of LGBTI person convicted abroad
In a recent report Commissioner for Administration and Protection of Human Rights (Ombudsman), Maria Stylianou-Lottides, has urged the Justice Ministry to look into speeding up actions to support a transfer request from a member of the LGBTI community to serve out the remainder of their prison term in Nicosia prisons.
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2020-12-04
Ombudsman de l'Ontario - Communiqué de presse
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2020-12-04
The Ombudsman’s Awards 2020 - Recipients of Individual Awards: Experience and Thoughts
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2020-12-01
Declaración ADPRA sobre el Defensor del Pueblo de la ciudad de Tandil
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2020-11-30
Ombudsman’s Casebook Winter 2020
The Ombudsman of Ireland published the Winter 2020 edition of the Ombudsman’s Casebook. It contains the usual mix of cases from across the public service. It is a useful source of learning, and helps to highlight areas where possible service failures can be avoided.
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2020-11-30
Guidance on UNHCR's Engagement with NHRIs
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2020-11-30
Ombudsman's Casebook - Winter 2020
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2020-11-27
Memorandum of Understanding between GAMIP and the IOI - EN
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2020-11-27
Memorandum of Understanding between GAMIP and the IOI - ES
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2020-11-27
Memorandum of Understanding between GAMIP and the IOI - FR
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2020-11-26
Ombudsman community shares experiences on how to handle new challenges caused by Covid-19
On 24 November 2020, the State Comptroller and Ombudsman of Israel held an international Zoom Webinar under the auspices of the IOI on the topic of “Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic”. The webinar brought together participants from 50 Ombudsman offices around the world to learn how a long-term crisis can still act as a platform for best practices and improvement.
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2020-11-24
Human Rights Ombudsman - Annual Report 2015 - EN