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2024-04-18Ombudsman saves Toronto man $20,000 in Hydro dispute
Toronto Ombudsman Kwame Addo says Toronto Hydro acted unfairly by holding a property owner responsible for approximately $20,000 worth of repairs to a hydro vault it never told him he owned. Ombudsman Addo launched the investigation after receiving a complaint from Mr. A., who purchased a unit in a Toronto plaza in 1980.
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2023-07-27Control Yuan Annual Report 2015 - English
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2023-08-10
The Ombudsman submits to Parliament a legislative proposal on the criminalisation of acts against human dignity
Ombudsman Diana Kovacheva submits to the National Assembly a legislative proposal for the criminalisation in the Criminal Code (CrC) of offences involving the intentional infliction of physical or mental pain or suffering that degrades human dignity. She announced this on 1 August 2023, in the programme “This Morning” on bTV in connection with the Stara Zagora case, where an 18-year-old girl was cut with a dummy knife by a man and as a result of the 24 injuries inflicted she received 400 stitches.
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2022-07-13
China - Ombudsman Hong Kong - Annual Report 2021-22 EN
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2023-12-14
Victorian Ombudsman - Report - Alleged politicisation of the public sector - EN
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2023-11-07
Barcelona Workshop - Program - EN
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2023-11-07
58. Working Session M: Alhagie Sowe – Decentralisation and sensitisation in the face of financial constraints
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2024-04-05
Ombudsman Commission Hosts Leadership Training For District Development Authority Executives (DDA) & Heads of Secretariats
The Ombudsman Commission recently hosted a comprehensive training program in Goroka, Eastern Highlands Province on 8 March 2024 and at the National Capital District on 14 March 2024. The training was aimed at enhancing the understanding of the Chief Executive Officers of the District Development Authority (DDA) and the Heads of Secretariats regarding their roles and responsibilities as leaders.
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2024-04-04
Ombudsman engages the Minister Of Planning And Economic Development
The Ombudsman of the Republic of Sierra Leone, Tejan Ahmed Israel Jah Esq, paid a courtesy visit to the Minister of Planning and Economic Development, Madam Kenye Ballay, and a cross section of her Management Team at her Office at Tower Hill in Freetown.
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2023-11-07
22. Working Session E: Karen Finnegan – The evolving FOI culture in the U.S.
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2025-06-26
National Ombudsman releases Annual report 2024: Put Citizens First
A government that truly serves its citizens makes plans that are realistic and feasible. Cabinet plans should never lead to unrealistic or unlawful plans for which others would get the blame if and when things go wrong. That is what the Ombudsmen write in their 2024 Annual Report, which is availiable now.
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2024-03-14
A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974
On 8 March 2024, the NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector was tabled in Parliament. The special report under section 31 of the Ombudsman Act 1974 is an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems across the NSW public sector.
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2023-11-15
victorian-ombudsman-organisational-chart-2021
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2023-11-07
64. Plenary Session VI: Mai Chen – A public law toolbox perspective on the Ombudsman’s role after 50 years
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2023-11-07
Office of the Ombudsman of Malawi - "Woes of the Womb" by the Office of the Ombudsman of Malawi