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2020-05-11Ombudsman sends suggestions to make the suspension of tax executions effective
The Ombudsman suggested adaptations of procedures to ensure effective suspension of the practical effects of all tax enforcement proceedings in relation to seizures (or other coercive acts) on the part of the Tax Authority, the Social Security Executive Chambers and the third parties responsible for complying with them, in the cases of banks, paying entities (of salaries or pensions) and debtor entities (of credits of those executed).
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2021-02-09
NIPSO calls for end to uncertainty and confusion over responsibility for care home fees
The Northern Ireland Public Services Ombudsman, Margaret Kelly, has called for clarity over who is responsible for paying the care fees of adults who have a combination of health and social care needs, including those in residential or nursing homes.
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2021-11-26
EU rights and equality agency heads: EU countries must work together to eradicate violence against women
As EU countries grapple with a new wave of Covid-19, police, media and NGOs continue to report on increasing rates of violence against women and girls. This ‘shadow pandemic’ has a devastating effect on the rights of women and girls across Europe. The EU Agency for Fundamental Rights (FRA) and the European Institute for Gender Equality (EIGE) call on the EU and all Member States to redouble their efforts to protect women's rights and to mark the International Day for the Elimination of Violence Against Women with concrete action.
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2016-12-13
Delays to Veterans' road to wellness
Veterans Ombudsman, Guy PARENT, addresses unfairness in the Veteran Health Care Regulations in how Veterans Affairs Canada (VAC) reimburses Veterans for their treatment expenses related to their illness or injury.
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2020-04-06SPT: Advice to states parties and National Preventive Mechanisms relating to the Coronavirus pandemic (adopted on 25 March 2020)
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2019-06-13
PHSO to host seminar on peer review
Do you want to improve the performance of your Office, demonstrate value for money or learn from the best practice of others? If the answer is yes to any of these questions, then Peer Review may be the best tool for you. The Parliamentary and Health Services Ombudsman (PHSO) is hosting a seminar on Peer Review in conjunction with the IOI in London on 23 September 2019. Save the date!
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2021-05-28
Canadian Council of Parliamentary Ombudsman calling for cautious approach to vaccination certification schemes
The Canadian Council of Parliamentary Ombudsman (CCPO) issued a guidance document today aimed at provincial and territorial public sector organizations under the jurisdiction of Ombudsman across the country. This includes agencies and government ministries providing services such as public education, housing, and health services.
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2018-04-03
Complaints to State of Iowa Ombudsman continue to rise
Complaints to the Iowa Office of Ombudsman rose for the fourth straight year in 2017, due in part to a 157 percent increase in problems relating to managed Medicaid. Corrections-related cases also contributed to the increase, and now represent 44 percent of the Ombudsman’s entire caseload. All told, the Ombudsman fielded 4,855 complaints and information requests last year, 22 percent more than it received in 2013.
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2020-09-16
How's Your Head? Guide to staying afloat post Covid-19
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2019-08-14
ENNHRI submits third-party intervention to European Court of Human Rights on right to vote for persons with disabilities
ENNHRI has submitted a third-party intervention to the European Court of Human Rights in the cases of Strøbye v. Denmark and Rosenlind v. Denmark concerning the right to vote for individuals who are under legal guardianship or deprived of their legal capacity. Led by the National Human Rights Institution (NHRI) of Denmark (Danish Institute for Human Rights), the submission underlines that voting rights cannot be withdrawn solely based on a disability.
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2021-02-23
Ombudsman for Bermuda - Special report on access to the Bermuda Archives (June 2009) - EN
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2020-04-30
Let’s step up our efforts to end domestic violence
Since the beginning of Coronavirus lockdowns, police, women shelters and NGOs have reported a surge in domestic violence, especially violence targeting women. The European Institute for Gender Equality (EIGE) and the EU Agency for Fundamental Rights (FRA) call on the EU and the Member States to use the coronavirus pandemic as an opportunity to step up their efforts to effectively protect women's rights.
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2021-03-16
UNESCO calls for COVID-19 vaccines to be considered a global public good
UNESCO’s International Bioethics Committee (IBC) and the World Commission on the Ethics of Scientific Knowledge and Technology (COMEST) have called for a change of course in current COVID-19 vaccination strategies, urging that vaccines be treated as a global public good to ensure they are made equitably available in all countries, and not only to those who bid the highest for these vaccines. Both committees have a long track record in providing ethical guidance on sensitive issues.
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2020-01-10
Ombudsman highlights disability transport issues to Irish Government
Irish Ombudsman Peter Tyndall has written to the Irish Government to highlight some of the issues raised in complaints to his Office that affect people with disabilities. The Government met Thursday 9 January in Marino, Dublin for a special meeting to discuss disability issues.
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2021-04-30
CCPO asks IOI members for contributions to its survey on COVID-19 Vaccine Passports
The Canadian Council of Parliamentary Ombudsman (CCPO) has asked the IOI Secretariat to distribute a short survey on COVID-19 Vaccine Passports among its IOI members.
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2020-04-17
National Ombudsman presents report on limits to migration detention
The purpose of immigration detention is to ensure that people with no right to remain in the Netherlands are available for deportation. How this should be done has been a matter of debate for some years. In 2015 the Minister of Justice put forward draft legislation proposing a new differentiated regime and in May 2017 the Rotterdam detention centre introduced this new regime in anticipation of the legislation. This prompted the National Ombudsman to investigate the way the new regime works in practice.
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2020-01-03
Control Yuan to Establish National Human Rights Commission
The CY passed the draft “Organic Law of the Control Yuan National Human Rights Commission,” as well as draft amendments to “the Organic Law of the Control Yuan” and “the Organic Act of the Control Yuan Committees,” at the 62nd plenary meeting on June 11, 2019. The bills were then sent for review and deliberation by the Legislative Yuan, which passed them into law on Human Rights Day on Dec. 10, 2019. With the promulgation of the new legislation, the CY National Human Rights Commission shall be established accordingly, marking a new era for the promotion and protection of human rights in Taiwan.
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2019-07-02
Accessibility to the beach for Persons with Disabilities
Following an Own-Initiative Report of the Commissioner for Administration and the Protection of Human Rights regarding the accessibility of Persons with Disabilities to the Beaches, all the recommendations of the Report were implemented. In particular, the relevant legislation was amended, access ramps/passageways were built at beaches that did not have and/or the existing ones have been improved, while Seatrac and floating wheelchairs have been placed on other beaches that were not accessible from Persons with Disabilities.
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2021-03-09
Poland must apply internationally recognized standards to ensure Ombudsman can operate without interruption
In view of current developments in Poland, the IOI reissues its official letter of support from October 2020, stating its opinion on provisions regulating the transitional period until a new office holder will be elected for the position of the Polish Commissioner for Human Rights. Poland must apply and consider internationally recognized standards such as the Venice Principles to ensure that the Ombudsman institution is able to fulfil its mandate without interruption in the service of the citizens of Poland.
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2019-11-14
Everybody must be able to participlate - Annual Report 2018