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2019-08-16Report Defences policies for receiving and responding to reports of abuse
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2018-11-14
Médiateur de la République - Rapport Annuel - 2017 - FR
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2018-06-26
Ombudsman of Ireland - Annual Report 2017 - EN
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2020-03-06Ombudsman Hong Kong probes arrangements for production, distribution and stocktaking of surgical masks
The Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the arrangements for production, distribution and stocktaking of surgical masks manufactured by the Correctional Services Department (CSD).
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2020-01-21
Ombudsman Hong Kong, China investigates mechanisms for verifying travel records of comprehensive social security assistance
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, announced the completion of a direct investigation into “Mechanisms for Verifying Travel Records of Comprehensive Social Security Assistance/Social Security Allowance Applicants and Recipients”.
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2018-11-14
Direct Investigation Report on burials regulation 2018
Direct Investigation Report on burials regulation 2018
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2020-03-18
Public Defender - Information on Human Rights Standards during a Pandemic/Epidemic (17 March 2020)
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2020-02-25
Thousands of parking fines to be refunded as Ombudsman finds three Councils acted “contrary to law”
Three councils failed to act with accountability and transparency in a matter involving the outsourcing of parking fine reviews, Ombudsman Deborah Glass has found.
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2020-02-21
Joint statement in support of the Public Denfender (Ombudsman)
In a joint statement in support of the Public Defender (Ombudsman), the IOI, ENNHRI, GANHRI, EQUINET and the UN Special Rapporteur on the Situation of Human Rights Defenders underline their concerns about recent actions by the Georgian government relating to a prison visit conducted by the Georgian NPM and the fact that the Minister of Justice exposed video recordings of confidential meetings between NPM staff and prisoners on it social media channels.
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2020-05-15
National Ombudsman - Annual Report 2011 - Summary EN
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2020-01-03
Control Yuan to Establish National Human Rights Commission
The CY passed the draft “Organic Law of the Control Yuan National Human Rights Commission,” as well as draft amendments to “the Organic Law of the Control Yuan” and “the Organic Act of the Control Yuan Committees,” at the 62nd plenary meeting on June 11, 2019. The bills were then sent for review and deliberation by the Legislative Yuan, which passed them into law on Human Rights Day on Dec. 10, 2019. With the promulgation of the new legislation, the CY National Human Rights Commission shall be established accordingly, marking a new era for the promotion and protection of human rights in Taiwan.
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2020-02-17
Ombudsman SA criticises treatment of young people in Adelaide Youth Training Centre
An investigation undertaken by the Ombudsman has identified that the agency formerly known as the Department for Communities and Social Inclusion, now the Department of Human Services, erred in its treatment of two young people in the Adelaide Youth Training Centre by subjecting them to inhumane treatment, including extended periods of isolation and solitary confinement.
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2020-01-17
Annual Report 2018/2019 now available
The IOI General Secretaria presents the annual reports on the IOI’s work and services, as well as the most important developments and achievements in 2018/2019. The IOI Annual Report 2018/2019 is now available on the website in English, French and Spanish.
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2025-01-24
SPSO Launches Training for Handling Child Friendly Complaints
Rosemary Agnew, the Scottish Public Services Ombudsman (SPSO), has launched an online training to help public service organisations handle complaints from or involving children and young people. The online training course is designed for complaints handlers and frontline staff. It shows how organisations can put children and young people’s rights at the heart of the complaints process.
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2020-02-13
New Brunswick Ombud released findings of investigation into allegations of patient mistreatment
Ombud calls for reduction of services at province’s mental health centre following investigation into allegations of patient mistreatment and inadequate care.
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2017-06-02
Ombudsman Quarterly Review Autumn 2017
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2017-07-19
China - Ombudsman Hong Kong - Annual Report 2017 EN
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2020-02-13
Ombudsman for Wales finds “communication failings” between care bodies
A vulnerable man choked to death after a care provider failed to undertake an appropriate risk assessment and produce an acceptable plan for his care, the Public Services Ombudsman for Wales has found.
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2025-07-04
PPN - Informe anual - 2022 - ES
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2020-03-02
Ontario Ombudsman - Directro Special Response Team (SORT) - Job Description (Feb. 2020)