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2016-02-29New South Wales Ombudsman – presentation notes – Building and maintaining the reputation of the Ombudsman
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2016-12-13The Quebec Ombudsman is given a new mandate
On December 9, 2016, the National Assembly of Quebec passed the Act to facilitate the disclosure of wrongdoings relating to public bodies. With the assent to this Act, the Quebec Ombudsman is tasked, as of May 1, 2017, to handle the disclosure of wrongdoing with regard to all public bodies subject to the Act.
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2017-10-12
Ombudsman Hong Kong hosted 21st Presentation Ceremony of the Ombudsman’s Awards
The Ombudsman of Hong Kong, Ms Connie Lau, hosted the 21st Presentation Ceremony of The Ombudsman’s Awards on 11 October 2017. At the Ceremony, she encouraged tripartite co-operation among the Office of the Ombudsman, members of the public and organisations under complaint to bring about further enhancement in the quality and efficiency of public administration through the lodging and handling of complaints.
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2017-07-17
Local Government Ombudsman investigations are changing services for the better
Last year the Local Government and Social Care Ombudsman made nearly 4,000 recommendations to put things right for people who had suffered injustice – it announced in its Annual Report and Accounts 2016-17, published today. The report details how the Ombudsman is making a difference through its investigations.
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2016-01-07
breaking down the barriers report
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2023-12-21
de izq. a dcha.: Dolors Vallejo y Esther Giménez-Salinas
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2017-12-29
15th meeting of the "Business and Human Rights" Working Group was held
The 15th meeting of “Business and Human Rights” Working Group at the Ombudsman was held. The event entitled “Implementation of Sustainable Development Goals (SDGs) in the context of business and human rights” was attended by member of the Parliament, representatives of the Ombudsman's Office, respective state bodies, NGOs and members of independent Experts’ Council at the Ombudsman.
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2019-09-04
How do complaints affect those complained about? An empirical investigation into the effects of complaints on public service employees. Research Report
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2015-06-03
on-the-authorized-human-rights-representative-of-the-verkhovna-rada-of-ukraine
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2016-08-01
Summer 2016 issue of the Ombudsman’s casebook
This Casebook contains summaries of recent cases the Ombudsman has dealt with.
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2018-05-23
New guidance for the Victorian public sector on how to deal with challenging behavior
Victorian government departments, local councils and other agencies dealing with challenging behaviour from members of the public will benefit from a new guide tabled in the Victorian Parliament today. Tabling her Good Practice Guide to Dealing with Challenging Behaviour, Victorian Ombudsman Deborah Glass said the guide aimed to help create better understanding between government bodies and the public.
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2019-06-19
Ombudsman Bill Smith says it has been a tough fight, and he will now demand the unredacted records.
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2017-03-15
FRA launches report examining integration strategies across the EU
On 15 March, the European Union Agency for Fundamental Rights (FRA) published a new report examining integration strategies across the EU. It provides clear evidence of the successes and failures of current policies and recommends changes in order to build a stronger and more cohesive Europe
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2016-07-26
The Control Yuan publishes Annual Report 2015
The Control Yuan (CY) recently published a report on its activity in 2015.
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2018-02-16
Ombudsman for the Ministry of Interior - Annual Report 2016/2017 - EN
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2017-12-21
An opinion by the Québec Ombudsman to facilitate recourses against an aggressor
On December 19, 2017, the Québec Ombudsman released an opinion calling for the abolition of any time limit for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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2017-09-13
IOI Secretary General attends International Ombudsman Forum in the Kyrgyz Republic
From 6 – 8 September 2017 the Ombudsman of the Kyrgyz Republic, Mr Kubat Otorbaev, hosted an International Forum on “The role of the Ombudsman in improving normative and legal acts in the field of human rights”.
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2014-06-18
The Parliamentary Ombudsmen, hosted the Nordic Ombudsmen Meeting
At the beginning of June, the Office of the Parliamentary Ombudsmen – JO, was hosting the Nordic Ombudsmen Meeting in the town Ystad in the southern part of Sweden. The Nordic Ombudsmen comprises of Ombudsmen from Denmark, Finland, Faroe Islands, Greenland, Iceland, Norway and Sweden.
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2018-02-26
Open Questionnaire/Guide for IOI Workshop in the Basque Country in May 2018
In order to better organise the IOI International Workshop on Good Environmental Governance hosted by the Basque Ombudsman (Ararteko) in the Basque Country (Spain) on 16-17 May 2018, we would kindly ask your Offices to submit some indications in writing in respect of the three working sessions which are planned to take place.
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2017-09-14
The Bahrain Independent Ombudsman Office published his Annual Report 2016/17
The Bahrain Independent Ombudsman Office has released its fourth Annual Report. In 2016/2017, the Ombudsman Office received 1156 complaints and assistance requests.
