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2013-04-24Grumbles, Gripes and Grievances - the role of complaints in transforming public services
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2014-02-06
Alberta Ombudsman - Annual Report 2011/2012 - EN
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2013-04-09
iowa-om annual-report-2012-en
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2015-10-12
FRA 2015_Alternatives to detention_compilation key materials
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2014-02-06
British Columbia Ombudsperson - Annual Report 2007/2008 - EN
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2016-02-03
Albania - Summary: Special report on the right to information (October 2013) EN
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2014-02-10
Ombudsman Sint Maarten - Annual Report 2011 - EN
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2016-05-31Ombudsman Hong Kong conducts own-motioned investigation into Housing Department's mechanism
The Ombudsman, Ms Connie Lau, announced a direct investigation to examine whether the mechanism of the Housing Department (HD) for taking follow-up action against unauthorised alterations by public housing tenants in their units is adequate and effective.
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2021-03-02
Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles - Rapport annuel 2014 - FR
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2015-06-03
georgia public-defender legal-foundation
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2013-07-03
UK Northern Ireland Ombudsman - Annual Report 2002/2003 EN
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2014-02-06
Ombudsman City of Toronto - Annual Report 2010 - EN
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2014-02-24
Occasional Paper #09
The ombudsman as a watchdog of legality and equity in the administration (1980) Ulf Lundvik A comparison of the role of Ombudsman in the Scandinavian countries with tha tof the Ombudsman in Common Law countries by the former Chief Parliamentary Ombudsman of Sweden.
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2013-07-17
Namibia - Annual Report 2011 EN
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2016-02-09
The Local Ombud’s role in the handling of complaints about the Zonal Police: redundant or complementary?
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2021-03-03
Spain - Defensor del Pueblo Andaluz - Annual Report 2016 - ES
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2013-03-01
Spain Defensor del Pueblo - Annual Report Summary 2011 EN
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2014-12-04
ipa om-ireland highlight-of-30th-anniversary nov-2014
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2023-07-26
Diagnóstico sobre el Funcionamiento del Mecanismo para la Protección de Personas Defensoras de Derechos Humanos y Periodistas
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2020-01-27
10 clés pour bien communiquer sur les droits de l'homme