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2016-01-20Local Government Ombudsman calls for affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.
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2018-04-04
Forum for the creation of an NPM database at the Austrian Ombudsman Board
On 27 and 28 March 2018, the Council of Europe, the European Union Agency for Fundamental Rights (FRA) and the Austrian Ombudsman Board organized a forum with representatives from NPMs of six European countries and international and European experts. The topic was the possible creation of a databank for the exchange of national standards in places of detention and NPM recommendations.
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2015-08-036th Annual Report for 2014
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2018-05-18
Successful workshop on good environmental governance held in the Basque Country
An international workshop on “Good Environmental Governance” was hosted by the Office of the Ombudsman of the Basque Country (Ararteko), Manuel Lezertua, and held in Vitoria-Gasteiz, Spain, this week.
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2018-07-06
4th IOI Workshop for NPMs - Strengthening follow-up NPM recommendations - Draft Programme
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2018-06-05
IOI_International Workshop_Vitoria-Gasteiz_2018_Conclusions
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2018-05-15
Ombudsman for the Armed Forces signs Time to Change pledge
In a demonstration of her commitment to making the OSCO a supportive work environment, Nicola Williams, the Service Complaints Ombudsman for the Armed Forces signed the Time to Change pledge this afternoon. In doing so, the OSCO has joined the ranks of over 700 employers in England who have signed the pledge. Time to Change is a campaign that aims to change the way we talk and think about mental health in order to remove the stigma and end discrimination.
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2014-01-24
China - Ombudsman Hong Kong - Annual Report 2010 EN
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2017-06-02
The Toowoomba Regional Council Auction Notices Report
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2014-01-24
China - Ombudsman Hong Kong - Annual Report 2008 EN
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2018-03-23
Toronto Ombudsman recommends changes to winter respite services for the homeless
Toronto Ombudsman released a report on an Enquiry into the City of Toronto Winter Respite Services during the 2017-18 winter season. Ombudsman Susan Opler made 18 recommendations to improve the quality, fairness and communication of these services.
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2023-07-28
Ararteko (Ombudsman Basque Country) - Annual Report 2022 - Summary
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2018-04-25
Research article on Public Sector Ombudsman in greater China
Stephen Thomson, Associate Professor at the City University of Hong Kong wrote an article on “The Public Sector Ombudsman in Greater China: Four ‘Chinese’ Models of Administrative Supervision”, which was published in the Journal of International Law of Penn Law, the University of Pennsylvania Law School.
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2015-09-04
Report explores the Access to Healthcare of Irregular Migrants in 10 EU Member States
Migrants in an irregular situation in the European Union (EU), namely those who do not fulfil conditions for entry, stay or residence, often suffer from specific health risks, such as those resulting from exploitative working conditions or precarious housing. As EU-Member-States, faced with an ageing population and the repercussions of a global economic crisis, struggle to contain public health expenditure, the right to health for all - regardless of legal status - must remain a key concern.
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2018-02-28
Ombudsman calls for amendments to policing bill to ensure effective civilian oversight
Ontario Ombudsman Paul Dubé today flagged several gaps in the province’s proposed new policing legislation, warning that they could undermine its promise of stronger civilian oversight of police. He pointed out the need for mandatory de-escalation trainings and limits on ex-police staff.
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2018-02-26
The Seimas Ombudsmen's Office was granted a certificate during GANHRI General Assembly
The Seimas Ombudsmen's Office was granted a certificate attesting to its compliance with the Parise Principles during the General Assembly of the Global Alliance of National Human Rights Institutions (GANHRI) on 20-23 February 2018.
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2023-09-11
Latvia - Ombudsman - Annual Report 2022 - EN
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2014-02-06
Procuraduría de los Derechos Humanos - Annual Report 2008 - ES
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2018-02-07
City Ombudsman says Toronto community housing priority transfer process giving tenants false hope
Ombudsman Toronto released a report on an Investigation into Toronto Community Housing Corporation’s Medical and Safety Risk priority transfer process for tenants. Ombudsman Susan Opler made 21 recommendations to improve fairness and to serve tenants with the most serious health and safety concerns related to their units.
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2018-05-14
AOMA Newsletter - 9th edition - EN - 2018