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  • 2013-11-29

    Québec Ombudsperson elected President of AOMF

    This week, Québec Ombudsperson, Ms Raymonde Saint-Germain, was elected President of the Association des Médiateurs et Ombudsmans de la Francophonie (AOMF) for a two-year term.

  • 2013-11-29

    La protectrice du citoyen du Québec élue à la présidence de la AOMF

    La protectrice du citoyen du Québec, Raymonde Saint-Germain, a été élue cette semaine à la tête de l’Association des Médiateurs et Ombudsmans de la Francophonie (AOMF) pour un mandat de deux ans, lors de son 8e congrès biennal qui se tenait à Dakar au Sénégal.

  • 2013-11-29

    Ombudsman’s recommendations on human trafficking accepted

    The Ombudsman of Spain has updated the 2012 monographic report Human Trafficking in Spain, in order to know the status of recommendations made and 71 % of the recommendations included in the Ombudsman of Spain’s report on human trafficking have been accepted.

  • 2013-12-02

    Nova Scotia Ombudsman retires

    Premier Stephen McNeil announced today, Nov. 29, that Dwight Bishop will retire Dec. 31. Mr. Bishop has served as Nova Scotia Ombudsman since 2004.

  • 2013-12-03

    President appoints Peter Tyndall as Ombudsman and Information Commissioner

    On Monday, 2 December 2013, Mr Peter Tyndall was appointed Ireland’s Ombudsman and Information Commissioner. Mr Tyndall received his warrant of appointment from President Michael D. Higgins at a ceremony at Áras an Uachtaráin.

  • 2013-12-03

    Acting Public Services Ombudsman for Wales appointed

    In light of Peter Tyndall’s departure to take up the post of Irish Ombudsman and Information Commissioner, the National Assembly for Wales has appointed Professor Margaret Griffiths as Acting Public Services Ombudsman for Wales. The National Assembly for Wales will now conduct a full and open recruitment process to appoint a permanent successor to Peter Tyndall.

  • 2013-12-03

    Payment of service dues to widow of Government employee

    Irrigation & Power Department, Government of Sindh, paid service dues to widow of a government employee on the orders of Mr Asad Ashraf Malik, Provincial Ombudsman Sindh (Pakistan).

  • 2013-12-04

    Défenseur des droits remet rapport annuel consacré aux droits de l’enfant

    À l’occasion de la journée internationale des droits de l’enfant, le Défenseur des droits, Dominique Baudis et la Défenseure des enfants, Marie Derain, ont rendu public leur rapport annuel consacré aux droits de l’enfant.

  • 2013-12-05

    Catalan Ombudsman’s newsletter for December 2013

    The Office of the Catalan Ombudsman published the December edition of its e-Newsletter. The full version of the English Newsletter is available here.

  • 2013-12-05

    "Síndic e-Boletín" diciembre 2013

    El Síndic de Greuges de Catalunya ha publicado su boletín electrónico del mes. La versión española está disponible aquí.

  • 2013-12-05

    Bistoletti expresó su preocupación por los saqueo en Córdoba

    Bistoletti, titular del Comité de Defensores de la Región Centro, expresó su preocupación por los episodios de violencia y los saqueos que están ocurriendo en la ciudad de Córdoba y manifestó su solidaridad en este difícil momento.

  • 2013-12-11

    Ombudsman informs OSCE on Respect for the Rights of Non-Citizens in Latvia

    The Ombudsman observed that, due to the actions of certain non-governmental organizations, international bodies have developed an incorrect vision of the respect for human rights of non-citizens in the Republic of Latvia. Confronting on national as well as international level he presents the risks of splitting the society and emerging of differences between the representatives of social groups in Latvia.

  • 2013-12-10

    Tribute to Nelson Mandela - Former IOI president reflects on World Conference in South Africa in 2000

    Former IOI president, New Zealand’s Sir Brian Elwood, presided over the IOI World Conference when it was held in Durban in 2000. On behalf of the IOI he has provided a reflection on what was a very moving occasion and one which underlined the direction Nelson Mandela had taken in the pursuit of access to justice and upholding human rights for all the citizens of his country.

  • 2014-10-08

    Ombudsman calls for greater transparency and protection for telecommunications customers

    The Ombudsman, Soledad Becerril, has sent a study "Telecommunications: citizens’ needs and demands", to the Spanish Parliament which aims to improve the Government's monitoring of the operators' behaviour and transparency in providing the service, pricing, customer service, advertising and contracts.

  • 2013-12-17

    VIIIe Congrès de l'AOMF à Dakar

    Le VIIIe Congrès de l’AOMF s’est tenu à Dakar, à l’invitation du Président sortant et Médiateur de la République du Sénégal, Serigne Diop, du 25 au 28 novembre 2013 sur le thème : « AOMF,  quinze ans : médiation institutionnelle et crises ».

  • 2014-01-23

    Fifty-eight tenants reimbursed for overcharged water rates

    An investigation by the Local Government Ombudsman (LGO) has resulted in London Borough of Hammersmith and Fulham repaying a significant sum of money to 58 elderly tenants who had been overpaying for water in their homes.

  • 2014-01-23

    Special Report on the Challenges of Ombudsmanship released

    In September 2013 the Forum of Pakistan Ombudsman held a Workshop on the Challenges of Ombudsmanship. One month later, a special report regarding the activities during those two days was released.

  • 2014-01-24

    Delay with appeals constitute violation of human rights

    After an intervention from the Ombudsman, a long-term prison inmate finally received an answer to his application to be allowed to appeal to the Supreme Court after a decade of delay.

  • 2014-01-30

    Vacancy on European Regional Board

    Following the resignation of Mr. Alex Brenninkmeijer, a vacancy has occurred on the European Regional Board of the IOI. At the recent meeting of the European Board in Brussels, it was agreed that the preferred option for filling the vacancy left by Mr Brenninkmeijer’s resignation was an electronic ballot. 

  • 2014-01-07

    New Ombudsman of Saskatchewan

    The Legislative Assembly approved a motion to make Ms. Mary McFadyen the new Ombudsman and Public Interest Disclosure Commissioner.  

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