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2026-01-30Commonwealth Ombudsman – Report: Following the law is not optional - an investigation into ongoing non-compliance
On 27 January 2026, the Commonwealth Ombudsman released a new report, ‘Following the law is not optional - an investigation to address an ongoing issue of agency non-compliance with the law’. The Ombudsman’s investigation found 2 Australian government agencies were aware of an instance of the law not being applied correctly to decisions about child support payments.
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2026-02-04
Domestic and Ethnic Committee Inspects OCA, Showing Concern for Marine Debris Reuse and Marine Ecological Conservation Achievements
On 7 November 2025, the convener of the Control Yuan’s Domestic and Ethnic Committee, Ombudsman Tsai Chung-yi, accompanied by 14 committee members, visited the Ocean Conservation Administration under the Ocean Affairs Council for an inspection. The delegation conducted field visits to member companies of the Marine Debris Recycling Coalition and the Central Taiwan Marine Conservation Education Center, followed by operational briefings and a comprehensive discussion session with the OAC and OCA.
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2025-12-11
A growing number of agencies complying with the NSW Public Interest Disclosures Act 2022 but more needs to be done
The NSW Ombudsman tabled the Public Interest Disclosures (PID) Act 2022: Agency self-assessment audit report 2025 in the Parliament of NSW on 11 December 2025. Following commencement of the PID Act in 2023, the institution conducted self-assessment audits in both 2024 and 2025 to test agency compliance with certain key requirements of the PID Act. This report details important findings from these audits.
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2025-12-03© WinWin – Radio 2
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2025-08-14
PHSO - Spotlight on the Windrush Compensation Scheme: your stories, your rights
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2025-07-24
The Greek Ombudsman denounced the suspension of access to asylum following increased mixed flows to Crete
The Greek Ombudsman, Andreas Pottakis, expressed his strong reaction denouncing the three-month suspension of access to asylum for newcomers from North Africa, as it is in direct violation of international and EU law, undermining fundamental principles of the rule of law.
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2025-07-04
Ombudsman Quarterly Review - Winter 2025 edition
Kindly click here to read the first Ombudsman Quarterly Review since the appointment of the new Chief Ombudsman of New Zealand, Mr. John Allen, including introductory words by Chief Ombudsman Allen.
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2026-03-13
AORC Webinar - Presentation - Adv. Dube_Deputy Public Protector_SA_ADR Tools for Ombudsman Work - EN
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2024-09-19
Home Office is wrongly denying compensation to Windrush victims
Almost half a million pounds in compensation has been secured following investigations by the Parliamentary and Health Service Ombudsman for people wrongly denied payment by the Windrush Compensation Scheme.
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2024-07-26
Review of housing register applications following Ombudsman investigation
London Borough of Tower Hamlets has agreed to review the way it allocates properties after the Local Government and Social Care Ombudsman uncovered it had a long backlog in processing applications to join its housing register. The discovery came when the Ombudsman investigated how the council handled an application from a woman who was resident in its area.
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2024-07-04
Whistleblowing on the rise, growing number of complaints
The last week of June marks World Whistleblower Day and Chief Ombudsman Peter Boshier says he is very heartened to know that people seem to feel more comfortable about reporting issues. In 2022/2023 the Chief Ombudsman received 128 protected disclosures and enquiries, which was an 80% increase from the previous year (with 71 received in 2021/22).
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2024-05-03
Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts.
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2024-04-19
Staffs home refuses to refund care costs following Ombudsman investigation
A Staffordshire care provider has refused to refund a man’s estate after the Local Government and Social Care Ombudsman found it put too restrictive care in place for the last nine months of his life.
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2023-12-14
belgium flemish-om erwin-janssens maerz-2023
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2023-08-31
UK Ombudsman speaks out on patient safety following nurse’s murder trial
The Parliamentary and Health Service Ombudsman, Rob Behrens spoke out about the defensive NHS culture prioritising the protection of organisational reputation over patient safety following the conviction of a neonatal nurse.
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2023-10-20
Complaint Commissioner visits twin islands
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2023-08-28
Learning to Get Better - Report on the progress made following the Ombudsman's investigation into how public hospitals handle complaints (2018)
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2023-07-12
Ombudsman Association's Outstanding Contribution Award – winner announced
The Ombudsman Association (OA) are delighted to announce that Evan Lerwill, from the Local Government & Social Care Ombudsman (LGSCO), is the 2023 winner of the OA’s Outstanding Contribution Award.
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2023-04-13
Twinning Project: Albanian Ombudsman institution visits the Austrian Ombudsman Board
Within the framework of the EU-funded Twinning project "Support of the Albanian Ombudsman institution and promotion of human rights in Albania" in cooperation with the Austrian Ombudsman Board and the Ludwig Boltzmann Institute for Fundamental and Human Rights, members of the Albanian Ombudsman institution undertook a study visit to Vienna from 28 to 29 March 2023.
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2023-06-01
From left to right: Marlene Hardt, Ombudsperson der Deutschsprachigen Gemeinschaft, Erwin Janssens, the acting ombudsman of the Flemisch Ombuds Service, Louis Hancisse, staff member of the La Mediatrice Bruxelloise, Tony van der Steen, ombudsman of the Omb
