AORC | Webinar on Evidence-Based Capacity Building

The African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators Association (AOMA), in collaboration with the Office of the Ombudsman Punjab, Pakistan, cordially invites you to a high-level webinar on "Evidence-Based Capacity Building: Strengthening African Ombudsman Practice Through Data, Learning and Institutional Innovation".

Date: Tuesday, 30 June 2026

Time: 10h00–12h00 South Africa Time (GMT+2) 

  13h00–15h00 Pakistan Time (GMT+5)

African Ombudsman institutions operate in increasingly complex governance environments that require stronger investigative capacity, evidence-based decision-making, and continuous institutional learning.

This webinar presents a unique opportunity to explore how complaint data, quality assurance systems, digital innovation, and institutional learning can strengthen complaint handling, improve investigations, and enhance access to justice across Africa.

This is a strategic knowledge-sharing opportunity not to be missed.

Speakers

• Hon. Ms. Ayesha Hamid — Ombudsman Punjab, Pakistan
• Mr. Kaiser Saleem — Secretary, Ombudsman Punjab
• Mr. Ahmed Yar Khan — Advisor, Research and Development
• Hon. Grace Malera — Ombudsman of Malawi (Special Reflector & Facilitator)

To Register, please click here. Alternatively, you may use the RSVP / Register Now button in the official advert further below in the download section.

Source: African Ombudsman Research Centre (AORC)