On May 26, 2020, Ombudsperson Marie Rinfret announced an impartial and independent investigation into the Ministère de la Santé et des Services sociaux and certain public health institutions.
"The current crisis is happening in living environments that were vulnerable to begin with and where there were known problems that were often criticized by the Québec Ombudsman," Marie Rinfret pointed out. "These include a glaring shortage of staff, difficult work conditions because of this shortage, a high turnover rate for care attendants, and insufficient oversight of private residences by the public network."
There will be a progress report in autumn 2020. For more information, please visit the website of the Québec Ombudsman.
Source: Office of the Québec Ombudsman, Canada