UK | IOI President talks on PHSO Radio Ombudsman podcast

Peter Tyndall, President of the International Ombudsman Institute, Irish Ombudsman and Information Commissioner, talks to Parliamentary and Health Service Ombudsman Rob Behrens about the values that underpin his national and international ombudsman roles. They also discuss the importance of own-initiative investigations, and the need for ombudsman reform in the UK.

Radio Ombudsman is the PHSO’s regular podcast featuring conversations on a range of topics such as NHS investigations, good complaint handling and improving public services. Hosted by Ombudsman Rob Behrens, it generates lively discussion and interesting ideas.

The podcast are available on the PHSO website; a transcript of the talk with IOI President Peter Tyndall can be found further down below.


Source: Office of the Parliamentary and Health Service Ombudsman (PHSO), UK

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