The Ombudsman of Aruba recently announced that she will organize an information session for the institutions that fall under the National Ombudsman Ordinance on May 5th and 7th. The institutions have shown great interest and both sessions were fully booked within a few days. Therefore, registration is currently closed.
During this session, the Ombudsman, Ms. Jurima Bryson, LL.M. will provide information regarding the National Ombudsman Ordinance, as well as the mandate and the role of the Ombudsman. In addition, the standards of proper conduct and the treaties that serve as a framework for assessing complaints. The right of the citizen to file a complaint will also be addressed, along with various other relevant topics.
The Ombudsman will continue offering these sessions to institutions. In addition to regularly providing information through our online channels, the Ombudsman recognizes the added value of also having in-person moments where the Ombudsman and institutions meet.
The Ombudsman focuses not only on our institutions, but also on our citizens. Soon, the Ombudsman will visit different neighborhoods to provide services closer to home for people who wish to file a complaint.
Source: The Bureau of Ombudsman Aruba