Back-
APOR President Niki Rattle, Commonwealth Ombudsman Iain Anderson and colleagues at the event
The Office of the Commonwealth Ombudsman was pleased to host the 38th annual Australasian Pacific Ombudsman Region (APOR) Members meeting and Conference in Canberra on 4-5 November 2026, bringing together Ombudsman and representatives from across the region, including APOR President and Cook Islands Ombudsman, Ms Niki Rattle.
Under the theme Future Proofing Fairness, the conference provided an opportunity to strengthen regional connections, share practical experiences, and explore how Ombudsman offices can respond to emerging opportunities and challenges.
Discussions explored the implications of artificial intelligence for oversight bodies, effective communication with communities, and understanding customer satisfaction and experiences. Expert speakers Associate Professor Jake Goldenfein, Dr Joe McIntyre and Phil Burnham, alongside presentations from APOR members, provided valuable insights into the future of Ombudsman work.
At the Members meeting, attendees reaffirmed their commitment to independent and effective Ombudsman institutions, good governance, and accountability.
The APOR event reinforced the value of regional collaboration and the shared commitment to fair, accessible and accountable services into the future.
Source: Office of the Commonwealth Ombudsman, Australia
