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The Provincial Ombudsman Sindh gives speech at Szabist University during a Brand ambassador workshop
A workshop under the Provincial Ombudsman Sindh’s Ambassador Program was held at SZABIST University on 28 April 2025 highlighting the role of the Ombudsman Office in providing administrative justice to the public.
Mr. Imtiaz Qazi, Vice President (Admin) SZABIST University welcomed the Honourable Ombudsman Sindh and his team and said that the Institution of Ombudsman was established worldwide as well as in Pakistan to provide quick and inexpensive justice to the general public in comparison to the existing judicial system which is costly and time consuming ultimately delaying the justice. He emphasized on the prompt and timely justice for the public being an essential element for building a peaceful society where institutions and officials remain accountable for their actions and use of power.
The Honorable Ombudsman while addressing the gathering said that through his interaction with his counterparts at international level, he has observed that the institute of Ombudsman is very effective in Europe and learning from their achievement lot can be done at the Ombudsman level. The Institution of Ombudsman at federal level was established in Pakistan in early eighties and in Sindh in the year 1991 with the vision to promote a high standard of governance, accountability, and efficiency and address public grievance in a fair, prompt, transparent, equitable and efficient manner but lot is to be done to make it more affective to provide free and quick justice to general public.
He said that Provincial Ombudsman Sindh receives about 8000 complaints in population of 5 crores of Sindh which is significantly low given that people have lot of complaints against government Department/agency. This is mainly due to lack of awareness about this institution among the general public and also lack of confidence on government institutions in general. That is why through Ambassador program, the Ombudsman would like to inform general public and student community about their role and function and how they provide administrative justice free of cost and speedily.
The purpose of the workshop is also to install the concept of civic responsibilities and advocacy skills in the youth of Sindh by carrying out the community outreach of the Ombudsman mandate to student community and general public. He informed that his office has already selected 40 Ambassadors (10 each) from the Hamdard, Sindh Medressatul Islam, Salim Habib and Sukkur IBA Universities, who have been disseminating the message of the institute through social media and community meetings. He also underlined how important it is for students to educate the society about resilience, their legal rights and the channels through which they may address issues.
The Provincial Ombudsman Sindh is striving to expand their outreach and accessibility to facilitate dispensation of administrative justice to the general public closer to their homes. Their aim is to protect people against violation of right, abuse of powers, unfair decision and maladministration.
Ms. Rehana G. Ali Memon, Advisor and Masood Ishrat Registrar, Secretariat Provincial Ombudsman Sindh also spoke on the concept of the Brand Ambassador Program and Mohtasib operations respectively at the event. The event concluded with a Q & A session during which Honorable Ombudsman Sindh addressed students’ queries.
Source: The Office of the Provincial Ombudsman Sindh, Pakistan
