La Defensoría del Pueblo presentó el Reporte de Conflictos Sociales N° 202, correspondiente al mes de diciembre de 2020, el cual da cuenta -entre otros aspectos- de 197 conflictos sociales registrados (146 activos y 51 latentes). El documento informa también sobre 183 acciones colectivas de protesta, el 18 % de ellas estuvieron relacionadas a conflictos sociales.

The Federal Ombudsman Syed Tahir Shahbaz has said that his office received the highest ever number of complaints during 2020 as 133,521 complaints and disposed of 130,112 complaints. He said that this was the result of its robust awareness campaign launched in the entire country especially in the far flung areas of Pakistan. 

On 14 January 2021, the Ombudsman, Ms Winnie Chiu, announced the launch of two direct investigations: one to examine the effectiveness of rodent prevention and control by the Food and Environmental Hygiene Department (FEHD) and another to examine the Government’s regulation of boarding facilities for foreign domestic helpers (FDHs).

On 12 January 2021 the Austrian Ombudsman Board, in close cooperation with the EU Fundamental Rights Agency (FRA) organized an online exchange to shine light on human rights protection in Austria in times of Covid-19 and to discuss how to strengthen the independence of National Human Rights Institutions (NHRIs).

Covid-19 has posed numerous challenges for Ombudsman offices and has made it extremely difficult to connect with vulnerable and marginalised citizens of the country. The Zoom discussion will be held on 19 January 2021, at 10:00 AM Johannesburg time and you are invited to register in advance.

The Public Services Ombudsman for Wales has launched an ‘own initiative’ investigation into the administration of the homelessness review process by local authorities in Wales. The investigation will focus on three local authorities – Cardiff Council, Carmarthenshire County Council and Wrexham County Borough Council.

León, Burgos y Palencia acumulan el mayor número de reclamaciones. Sanidad, educación y familia son las áreas donde existe un mayor número de quejas. Se han tramitado 1.771 quejas directamente relacionadas con la Covid-19. Aumentan las actuaciones de oficio hasta alcanzar los 94 expedientes, de los que 36 están relacionados con la pandemia.

LeMédiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, l’Ombudsman du Grand-Duché de Luxembourg, et le Délégué général à la médiation avec les services publics par la Défenseure des droits de France, se sont entretenus en visioconférence autour des problématiques transfrontalières rencontrées dans le cadre du traitement de réclamations des ressortissants belges, luxembourgeois et français.

Les hacemos llegar el 44. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

The International Ombudsman Institute (IOI) has welcomed the United Nations Resolution on the Ombudsman institution, which was adopted by the UN General Assembly on 16 December 2020. The final document is now available in its English, French and Spanish version.