Occasional Papers Archives
The International Ombudsman Institute's Occasional Paper Series were published frequently between 1979 and 2008. For further information on specific issues please contact the General Secretariat in Vienna (ioi@volksanw.gv.at).
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#83 |
Author: Mr. Frank Fowlie | Year: 2008
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| #82 |
Author: Mr. Bruce Barbour | Year: 2005
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| #81 |
Author: Mr. Poonsup Piya-Anant | Year: 2004
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| #80 | Author: Dr. Jacob Soderman | Year: 2004 Description: How to Be A Good Ombudsman (available in English and Spanish) |
| #79 |
Author: Clare Lewis, Q.C. | Year: 2003 Description: The Role of Collaboration of the Ombudsman With the Courts and Judiciary in the Protection of Human Rights: A Canadian Perspective. Clare Lewis, Q.C., Ombudsman, Ontario, Canada, I.O.I. President |
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Author: Dr. Jacob Söderman | Year: Description: How to be a Good Ombudsman. Available in English and Spanish. Dr. Jacob Söderman is the Former European Ombudsman 1995-2003. Download English, Download Spanish |
| #78 |
Author: Dimitris Christopoulos & Nikiforos Diamandouros | Year: Description: Traditional Human Rights Protection Mechanism and The Rising Role of Mediation in Southeastern Europe. |
| #77 |
Author: Clare Lewis, Q.C. | Year: 2003
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| #76 | Author: Sir Brian Elwood | Year: 2001 Description: The Classical Ombudsman - An Effective Reviewer of Administrative Decisions By Government Agencies - A New Zealand Perspective Sir Brian Elwood is Chief Ombudsman of New Zealand and President of the I.O.I. Download |
| #75 |
Author: Sir Brian Elwood | Year: 2000 |
| #74 |
Author: Sir Brian Elwood | Year: 2000 |
| #73 | Author: Dr. Jorge Maiorana | Year: 2000 Description: The Ombudsman in Latin America: The Need to Support and Strengthen the Institution Dr. Maiorano is the past Defensor del Pueblo of Argentina;past president of the I.O.I.; former Minister of Justice of Argentina; Professorof Administrative Law. (Available in English and Spanish) |
| #72 | Author: Mr. Bience Gawanas | Year: 2000 Description:Our Common Work: Fairness, Dignity and Human Rights Mr.Gawanas is the Ombudsman of the Republic of Namibia. Download |
| #71 | Author: Ms. Roberta Jamieson | Year: 2000 Description: Shaping the Future: Taking The Initiative in a Turbulent Environment Ms. Jamieson is past Ombudsman of Ontario.< Download |
| #70 | Author: Dr. Marten Oosting | Year: 1999 Description: The Concept and Role of the Ombudsman Throughout the World Dr. Oosting is the National Ombudsman of the Netherlands and past presidentof the International Ombudsman Institute. Download |
| #69 |
Author: M. Daniel Jacoby | Year: 1999
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| #68 |
Author: Judge Anand Satyanand | Year: 1999 Description: The Ombudsman Concept and Human Rights Protection Judge Satyanand is an Ombudsman of New Zealand.
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| #67 |
Author: Dr. Marten Oosting | Year: 1998 |
| #66 |
Author: Dr. Marten Oosting | Year: 1998 Description: The Independent Ombudsman in a Democracy, Governed ByThe Rule of Law. Dr. Oosting is the National Ombudsman of the Netherlands andpresident of the International Ombudsman Institute. |
| #65 |
Author: Mr. Dean Gottehrer | Year: 1998
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| #64 | Author: Dr. Jorge Maiorana | Year: 1998 Description: Justice Administration and the Defensor del Pueblo.Dr. Maiorano is the Defensor del Pueblo of Argentina, I.O.I. Vice President.(Available in English and Spanish) |
| #63 | Author: Mr. Andrew So | Year: 1997 Description: Administrative Ethics Checklist. Publication of the Officeof the Ombudsman of Hong Kong, China. |
| #62 | Author: Mr. Andrew So | Year: 1997 Description: Administrative Fairness Checklist. Publication of the Officeof the Ombudsman of Hong Kong, China. |
| #61 | Author: Mr. Andrew So | Year: 1997 Description: Entering the New Millennium: Something Old, Something New.Mr. So is the Ombudsman of Hong Kong, China. |
| #60 | Author: Professor Donald C. Rowat | Year: 1997 Description: A Worldwide Survey of Ombudsmen. Professor Rowatis a professor emeritus of political science at Carleton University, Ottawa,Ontario, Canada. |
| #59 |
Author: Ms. Roberta O.C. Jamieson | Year: 1997 |
| #58 | Author: Dr. Mireille Roccatti | Year: 1996 Description: Human Rights and the Ombudsman's Experience in Mexico. Dr.Roccatti is Chairman of the Commission of Human Rights, State of Mexico. (Availablein English and Spanish) |
| #57 | Author: Sir. William Reid | Year: 1996 Description: The Courts, The Ombudsman and the Public. Sir Williamis the Parliamentary Commissioner for Administration and Health Service Commissionerfor the United Kingdom. |
| #56 | Author: The Honourable Jean-Pierre Beaulne | Year: 1996 Description: Police and Military Human Rights TrainingRound Table With Mexican Human Rights Commission. The Honourable Mr. Beaulneis the chairman of the Royal Canadian Mounted Police Public Complaints Commission. |
| #55 |
Author: Dr. Michael Mauerer | Year: 1996 |
| #54 | Author: Mr. William Reid | Year: 1995 Description: Crookshank Lecture: Medical Attitudes and Patients' Perceptions.Mr. Reid is the Parliamentary Commissioner for Administration and Health ServiceCommissioner for the United Kingdom. |
| #53 | Author: Mr. Adolfo de Castro | Year: 1995 Description: The Ombudsman and the Myth of Judicial Independence.Mr. de Casto is the Commonwealth Ombudsman of Puerto Rico. |
| #52 | Author: Mr. William Reid | Year: 1995 Description: The Protection of Citizens as "Consumers" of GovernmentServices. Mr. Reid is the Parliamentary Commissioner for Administration and HealthService Commissioner for the United Kingdom. |
| #51 | Author: Petitions Committee of the German Bundestag | Year: 1994 Description: Cooperation of the PetitionsCommittee of the German Bundestag with Other Petitions Committees and Ombudsmen.A report prepared for the Third European Ombudsman Conference, Vitoria-Gasteiz,October 27-30, 1993. |
| #50 | Author: Petitions Committee of the German Bundestag | Year: 1994 Description: Organization, Responsibilitiesand Procedure of the Petitions Committee of the German Bundestag. A report preparedfor the Third European Ombudsman Conference, Vitoria-Gasteiz, October 27-30,1993. |
| #49 | Author: Mr. Gordon Earle | Year: 1994 Description: The Ombudsman - An Effective Recourse for Citizens?. Mr.Earle was the Ombudsman for the Province of Manitoba, Canada. |
| #48 | Author: Mr. John F. Robertson | Year: 1993 Description: Protection for the Name "Ombudsman". Mr. Robertson isthe Chief Ombudsman for New Zealand and he is also the President of the InternationalOmbudsman Institute. |
| #47 | Author: Mr. Mario F. Ganora | Year: 1992 Description: The Introduction of the Institution of the Ombudsman.Mr. Ganora is Officer of Staff, Office of Controlador General, Buenos Aires,Argentina. |
| #46 | Author: Dr.Marten Oosting | Year: 1992 Description: The Ombudsman and Human Rights - Observations on the Experienceof the National Ombudsman of the Netherlands. Mr. Oosting is the National Ombudsmanof the Netherlands. |
| #45 | Author: Justice T.S. Misra | Year: 1991 Description: A Reflection on Ombudsman: Its Origin in Ancient India.Mr. Justice Misra was Lokayukta (Ombudsman) of Bihar State. |
| #44 | Author: Mr. Stephen Owen | Year: 1990 Description: Current Ombudsman Issues - An International Perspective.Mr. Owen was the Ombudsman for the Province of British Columbia and former Presidentof the International Ombudsman Institute. |
| #43 | Author: Professor T. Hiramatsu | Year: 1988 Description: Why An Ombudsman May Not Be Introduced in Japan:Japan's Unique Manner of Decision-Making and Complaint-Handling. Professor Hiramatsuteaches at the National University of Japan. |
| #42 | Author: Mr. Eric Freeman | Year: 1987 Description: An Investigation into the Adequacy of Existing AdministrativeProcedures Relating to the Use of Surgical Gloves at Certain Hospitals. Mr. Freemanwas the Parliamentary Commissioner for Western Australia. |
| #41 | Author: Mr.Kent Anderson | Year: 1987 Description: The Ombudsman as an Administrative Remedy. Mr. Andersonis a Graduate Student of the University of Dayton, Ohio and of the Masters Programof Public Administration. |
| #40 | Author: Mr. Charles Ablard | Year: 1987 Description: The Parliamentary Commissioner - The Ombudsman for Parliament.Mr. Ablard is a Washington, D.C. Solicitor. |
| #39 | Author: Dr. Randall E. Ivany | Year: 1987 Description: An Address to the American Association of Ombudsmen-Chicago, Illinois U.S.A. Dr. Ivany was the Executive Director of the InternationalOmbudsman Institute. |
| #38 | Author: Ms. Carolyn Steiber | Year: 1987 Description: Variation on a Classical Theme: The Academic Ombudsmanin the United States. Ms. Steiber was the University Ombudsman and AssociateProfessor of Political Science at Michigan State University. |
| #37 | Author: Mr. Dirk J. Brynard | Year: 1986 Description: Advocate-General: South Africa's Version of an Ombudsman.Mr. Brynard is a Professor at the University of South Africa. |
| #36 | Author: Mr. Daniel G. Hill | Year: 1986 Description: Regionalization - The Ontario Experience. Mr. Hill wasthe Ombudsman for Ontario. |
| #35 | Author: Mr. Jack E. Richardson | Year: 1986 Description: Having a Federal Ombudsman. Mr. Richardson is theformer Commonwealth Ombudsman and Defence Force Ombudsman for Australia. |
| #34 | Author: Mr. Sam Zagoria | Year: 1986 Description: Press Ombudsmen. Mr. Zagoria is the former Ombudsman forthe Washington Post, and a writer of some distinction. This is the first paperon the subject of Press Ombudsmen. |
| #33 | Author: Dr. Bernard Frank | Year: 1986 Description: The Annual Report. Dr. Frank was the President of theInternational Ombudsman Institute and in this paper he has enlarged on ProfessorStanley Anderson's Occasional Paper (#2) on the subject of the Annual Report. |
| #32 | Author: Sir Moti Tikaram | Year: 1985 Description: The Ombudsman's Role and Image in the International Setting.The Honourable Justice, Sir Moti Tikaram, was the Ombudsman for Fiji. |
| #31 | Author: Mr. Lawrence Beer | Year: 1985 Description: Human Rights Commissioners and Lay Protection of HumanRights in Japan. Mr. Beer is F.M. Kirby Professor of Civil Rights, Departmentof Government and Law at Lafayette College in Pennsylvania. |
| #30 | Author: Mr. Victor Ayeni | Year: 1985 Description: A Typology of Ombudsman Institutions. Mr. Ayeni is a lecturerin the Department of Public Administration, University of Ife, Ile-Ife, Nigeria. |
| #29 |
Author: Mr. Ulf Lundvik | Year: 1984 |
| #28 | Author: Mr. Ulf Lundvik | Year: 1984 Description: The National Board for Consumer Complaints - A Swedish Innovationfor the Protection of the Man in the Street. |
| #27 | Author: Mr. Audvar Os | Year: 1984 Description: The Parliamentary Ombudsman for Public Administration in Norway- Questions of Jurisdiction. Mr. Os was the Stortingets Ombudsman for Forvaltningen,Oslo, Norway. |
| #26 | Author: Professor Donald C. Rowat | Year: 1984 Description: The Spread of the Ombudsman in the United States.Professor Rowat is currently teaching in the Department of Political Scienceat Carleton University, Canada. |
| #25 | Author: Mr. Kenneth Bratton | Year: 1984 Description: The Work of the Commissioner for Local Administrationin Scotland 1975-1983. Mr. Bratton was the Commissioner for Local Administrationin Scotland 1975-1983. |
| #24 | Author: Dr. David Clark | Year: 1983 Description: The City of Paris Mediateur - An Ombudsman a la Francaise.Dr. Clark is presently at Southampton College of Higher Education. |
| #23 | Author: Rebecca Wong Kit Lin | Year: 1983 Description: A Survey of Complain-Handling Institutions in HongKong. Ms. Lin is a Graduate Student in the Department of Political Science atthe University of Hong Kong. |
| #22 | Author: Professor Donald C. Rowat | Year: 1983 Description: A Critique of the Japanese Study Group's Reporton the Ombudsman. |
| #21 | Author: Professor Donald C. Rowat | Year: 1983 Description: The Spread of the Ombudsman Plan in Western Europe.This paper covers growth of Ombudsmanship between 1970 and 1982. |
| #20 | Author: Mr. Klas Lithner | Year: 1982 Description: The Controllers and the Controlled: The Swedish OmbudsmanInstitution as Seen From the Grass Roots Level. The Swedish Ombudsman Institutionas perceived by those who live and work in its shadow. Klas Lithner is the StateAttorney of Karlskkrona, Sweden. |
| #19 | Author: Mr. Brian Goodman | Year: 1982 Description: The Ontario Legislature's Select Committee on the Ombudsman.A description of the Ontario Legislature's Select Committee on the Ombudsman,its history and relationship with the Office of the Ombudsman. Brian Goodmanwas Counsel and Special Advisor to the Ombudsman for Ontario. He has appearedbefore the Select Committee on the Ombudsman on numerous occasions since itsinception. Mr. Goodman is now Executive Director, The Ministry of Labour -Provinceof Ontario. |
| #18 | Author: Herr Karl-Wilhelm Berkhan | Year: 1982 Description: The Defence Commissioner of the Bundestag of theFederal Republic of Germany. The Defence Commissioner's role in relation to theBundestag (Parliament) and the Minister of Defence is discussed within a constitutionaland historical context. Herr Berkhan is the Parliamentary Commissioner for theArmed Forces in West Germany. |
| #17 | Author: Mr. Larry B. Hill | Year: 1982 Description: Justice and the Ombudsman. An analysis of the ombudsman'srole in reforms concerning processual justice and ultimate justice with examplesfro case reports. Larry Hill is a Professor of Political Science at the Universityof Oklahoma who has written many articles and monographs on the ombudsman institution. |
| #16 | Author: Mr. Kenneth Bratton | Year: 1982 Description: The Office of the Provedor de Justica in Portugal Fromthe Point of View of the Commission for Local Administration in Scotland. A comparisonof the complaint procedure, jurisdiction of the ombudsman offices and structureof local government in Portugal and Scotland. Mr. Bratton is Secretary and ChiefExecutive to the Commissioner for Local Administration in Scotland. |
| #15 | Author: Ulf Lundvik | Year: 1982 Description: The Swedish Ombudsman's Policy Illustrated by Case-Notes Fromthe Annual Reports. A discussion of the handling of cases by the Swedish Ombudsmen. |
| #14 | Author: Dr. Bernard Frank | Year: 1981 Description: Dr. Bernard Canada's Official Dispute Settlors. This paper focuseson the Canadian Ombudsmen and their handling of housing related complaints. Alsoincluded is a discussion of the handling of all types of complaints against thegovernment by the Ombudsman of Alberta. |
| #12 | Author: Dr. Jacques Vontobel | Year: 1981 Description: L'Ombudsman de la Ville de Zurich: Mediateur Entreles Citoyens st L'Administration. (Un exemple d'une Institution Commuale d'Ombudsman)The Ombudsman of the City of Zurich: The Mediateur Between the Citizens and theAdministration. (An Example of the Municipal Institution of the Ombudsman). Ananalysis of the development of the office of Ombudsman for the City of Zurich,its jurisdictionand procedures. Dr. Vontobel was the Vice-President of the International OmbudsmanInstitute. |
| #11 | Author: Judge Josephv Berube | Year: 1981 Description: The New Brunswick Ombudsman Office. A historical lookat the development and transformation of the Ombudsman's office in New Brunswick.Mr. Berube was the Ombudsman for New Brunswick and a former Judge in that province. |
| #10 | Author: Dr. Bernard Frank | Year: 1981 Description: Address given on the occasion of the opening of the InternationalOmbudsman Institute at the Van Leer Foundation Jerusalem, Israel - Tuesday, October28, 1980. Dr. Frank was the President of the International Ombudsman Instituteand former Chairman of the International Bar Association Ombudsman Committee,through Dr. Frank's continuing effort and dream, the International OmbudsmanInstitute was established in 1978. |
| #9 | Author: Ulf Lundvik | Year: 1980 Description: The Ombudsman as a Watchdog of Legality and Equity in the Administration.A comparison of the role of Ombudsman in the Scandinavian countries with thatof the Ombudsman in Common Law countries. |
| #8 | Author: Ramawad Sewgobind | Year: 1980 Description: The Ombudsman Institution in Mauritius. A description ofthe office of Ombudsman in Mauritius, a third world nation, and some aspectsparticular to it. Ramawad Sewgobind was Ombudsman for Mauritius. |
| #7 | Author: Ulf Lundvik | Year: 1980 Description: The New Zealand Ombudsman. A thorough analysis of the originand development of the Ombudsman's office in New Zealand. |
| #6 | Author: Charles Ferris, Brian Goodman, Gordon Mayer | Year: 1980 Description: Brief on the Office of theOmbudsman. Prepared for presentation before the Ombudsman Committee at the InternationalBar Association Eighteenth Biennial Conference held in Berlin, Federal Republicof Germany in August, 1980. The Brief contains the historical background of theOmbudsman, the I.B.A. definition of Ombudsman and a discussion of the jurisdictionand powers of most offices. Charles Ferris was Solicitor to the Ombudsman forNew Brunswick and Canadian Bar Association liaison to the International Bar Association,Ombudsman Committee; he is now the Deputy Ombudsman of New Brunswick. Brian Goodmanwas Counsel and Special Advisor to the Ombudsman for Ontario and was in the Departmentof Labour - Province of Ontario. Gordon Mayer is Solicitor to the Ombudsman forSaskatchewan. |
| #5 | Author: Mr. Larry Guillot | Year: 1979 Description: Ombudsmen Investigative Procedures: A General Guide Adaptablefor Use by Individual Offices. A manual of investigative procedures for Ombudsmanoffices, originally developed for a pilot training program for U.S. OmbudsmanOffices. Larry Guillot is the former Director of the Jackson County, Missouri- Office of Human Relations and Citizen Complaints. |
| #4 | Author: Sir Guy Powles | Year: 1979 Description: A Note on Common Administrative Errors. An analysis of eightmain causes of error in administration. |
| #3 | Author: Mr. Yvan Gagnon | Year: 1979 Description: Canada's Language Ombudsman: An Assessment of the InnovativeCharacteristics of the Office. An overview of the advantages and disadvantagesof this unique 'monojurisdictional ombudsman' and promoter of the Official LanguagesAct. |
| #2 | Author: Stanley V. Anderson | Year: 1979 Description: The Ombudsman's Annual Reports. A discussion of who theannual report is directed at, a sampling of statutory requirements and statisticalinformation contained in annual reports. Mr. Anderson is a prominent writer inthe Ombudsman field. |
| #1 | Author: Sir Guy Powles | Year: 1979 Description: Special Referral Sections in Ombudsman Statutes. Sir Guy Powlescompares the sections in ombudsmen acts which permit the Le |