The IOI Board of Directors held its annual meeting from 11 – 15 May 2025 in Rabat (Morocco). The IOI expresses its gratitude to the host of this meeting, the office of the Mediator of the Kingdom of Morocco, for providing the perfect setting for three days of fruitful discussions and collegial and productive meetings.

During the IOI World Board meeting in Rabat, the IOI European Regional President, Reinier van Zutphen, presented the summary of the 13^th IOI World Conference that was held in The Hague in 2024. The summary gives an impression of the discussions, which the participants had on the four selected themes.

The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13^th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.