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2026-03-13NSW Ombudsman - NSW public sector complaint handling in 2025 report - EN
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2026-06-19Ombudsman Christoph Luisser welcomed Polish delegation for study exchange visit
A delegation from the Polish Ombudsman’s Office travelled to Vienna for a three-day working visit and was welcomed by Ombudsman Christoph Luisser. This visit formed part of an exchange within the framework of cooperation with international ombudsman institutions.
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2026-04-24
The Post Visit Report is now available
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2026-06-12
Office of the Ombudsman Punjab’s Training Visit to the Ombudsman Institution of Türkiye
The Office of the Ombudsman Punjab deputed a six-member delegation to participate in a specialized training programme hosted by the Ombudsman Institution of Türkiye in Ankara from 4–8 May 2026. The visit was organized under the framework of the Organization of Islamic Cooperation Ombudsman Association (OICOA) and provided a valuable platform for the exchange of knowledge, experience, and best practices in the field of administrative justice and public grievance redressal.
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2026-02-12
The Ombudsman Office Hosted a Roundtable Conference for Public Sector Ombudspersons
In December 2025, the Office of the Ombudsman of Israel hosted a roundtable conference, under the auspices of Matanyahu Englman, State Comptroller and Ombudsman of Israel, focused on the methodologies used in handling public complaints. Attendees included ombudspersons and public complaint managers from government ministries, statutory authorities, and state-owned companies.
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2026-05-07
Working visit of the Veterans Ombudsman to NATO and the EU
From 21 to 23 April 2026, the Veterans' Ombudsman of the Netherlands, Reinier van Zutphen, the Norwegian Parliamentary Ombudsman for the Armed Forces, Roald Linaker, and the German Parliamentary Commissioner for the Armed Forces, Henning Otte, met in Brussels for a two day meeting with NATO and the EU.
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2026-03-20
Visit of the Grand-Duke to the office of the Ombudsman
On 10 March 2026, Their Royal Highnesses the Grand Duke Guillaume and the Grand Duchess Stéphanie of Luxembourg visited the Ombudsman, Claudine Konsbruck. During the visit, the Ombudsman and her team presented the missions of the institution to the Grand-Ducal Couple, as well as the main challenges encountered in their daily work.
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2026-08-13
Participants from the International Internship Programme 2026 Batch III visit the Regional Office Sargodha to experience the Awami Khidmat Programme Van Outreach
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2026-06-05
Shiela Caroline Sempa along with Malik Muhammad Aslam (Advisor Sheikhupura) and staff, during her visit to Sheikhupura Regional Office
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2026-06-05
Shiela Caroline Sempa along with Muhammad Hassan Rizvi (Advisor Kasur) and staff, during her visit to Regional Office Kasur
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2025-05-09
Queensland Ombudsman publishes new casebook for public sector
On 30 April 2025, the Queensland Ombudsman published its report, Casebook 2025: Helping agencies to improve decision-making. This is the fifth issue of its annual casebook series that provides summaries of complaints this Office has investigated, including the outcomes. It also provides further insights for the agencies involved to consider improving their procedures and processes.
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2026-07-09
Malta - Annual Report 2025 - EN
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2026-06-05
Shiela Caroline Sempa along with Sabir Kabir (Liaison Associate cum Coordinator) and Malik Muhammad Aslam (Advisor Sheikhupura) at the cultural visit to Hiran Minar
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2026-07-16
Bermuda Ombudsman_Annual Report 2025 - EN
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2026-06-05
Shiela Caroline Sempa along with Muhammad Saleem (Deputy Director) during their visit to Faisalabad to understand the mechanism and working of the Awami Khidmat Programme
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2021-10-05
https://www.narosario.org.ar/
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2026-06-05
Sabir Kabir (Liaison Associate cum Coordinator), Shiela Caroline Sempa, Abeera Tanveer (Assistant Director Research) and Muhammad Shahbaz (Research Associate) at Badshahi Masjid for the cultural visit
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2026-06-26
Austrian Ombudsman Board_Annual_Report_-_Protection_Promotion_of_Human_Rights_2025 - EN
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2026-06-25
AORC_Punjab_Webinar_Invitation_Evidence_Based_Capacity_Building_30 June 2026 - EN
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2026-07-16
Ombudsman for Bermuda - Annual Report 2025 - EN
