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2017-09-21National Ombudsmans visits colleague in Poland
“Independent, impartial and outreaching”; with these three terms Reinier van Zutphen, National Ombudsman of the Netherlands defined the central task of an ombudsman institute. He did so during a press conference at the office of the Polish ombudsman Mr Adam Bodnar. Mr Van Zutphen is also board member of the European Chapter of the de International Ombudsman Institute (IOI). The Dutch National Ombudsman visited his colleague for a two day meeting sharing best practices and experiences.
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2022-07-01
From Manchester to Athens – next steps
The Office of the Parliamentary and Health Service Ombudsman UK presents a paper, which marks and celebrates the launch of important development initiatives including a revised Peer Review process at the European IOI Congress in Athens in May 2022. This follows the publication of the Art of the Ombudsman study involving 53 members of the IOI and following consultation at the Manchester Memorandum event in 2021.
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2022-07-01From Manchester to Athens: next steps (May 2022)
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2022-06-30
Australia - Commonwealth Ombudsman - Investigation into the National Disability Insurance Agency's preparation to meet the Participant Service Guarantee (June 2022)
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2022-06-29
Children’s Day - brief summary of the Ombudsman’s recent activity
The commemoration of Children’s Day provided an opportunity for the Ombudsman to present the community with a summary, albeit very brief, of the activity that has been developed in relation to the protection and defense of the rights of the youngest.
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2017-09-07
Ombudsman Kräuter welcomes South Korean delegation in Vienna
As part of a study visit to Austria, Germany and the Netherlands, a delegation from South Korea visited the Austrian Ombudsman Board (AOB) on 5 September 2017. The delegation was chaired by Chul-Young Shin, Ombudsman of Gangwon Province, and included representatives from the audit division and general civil service offices of different South Korean cities. The visit served as a platform for a fruitful exchange of experiences between the AOB and the South Korean delegation.
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2022-06-27
La Defensoría del Pueblo y escuelas provinciales de arte trabajarán en conjunto en la promoción de derechos
El Defensor del Pueblo Gabriel Savino se reunió con directivos y docentes del Instituto Superior del Profesorado de Música "Carlos Guastavino" y del Instituto Provincial Superior del Profesorado de Danzas N° 5929 “Isabel Taboga” para avanzar en el proyecto.
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2022-06-27
Médiateur Fédéral – Rapport d’Activités 2021
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2022-06-24
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2015-03-30
Selected Summaries of Investigations by PHSO July-Sept 2014
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2022-06-23
Seimas Ombudsmen's Office - Annual Report 2021 - Summary EN
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2022-06-23
Seimas Ombudsmen's Office - Annual Report 2021 - Summary EN
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2022-06-21
Federal Ombudsman - Annual Report - 2021 - Highlights - EN
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2022-06-21
Federal Ombudsman - Annual Report - 2021 - Highlights - EN
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2022-06-21
Federal Ombudsman - Annual Report - 2021 - Highlights - FR
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2017-08-21
Older patients’ families struggle to complain about poor hospital care
Older vulnerable people are often reliant on relatives to raise concerns when things go wrong in hospital. However – as a survey, published by Gransnet and the Parliamentary and Health Service Ombudsman revealed – over half of family members with a concern find it difficult to complain about the hospital care or treatment of an relative.
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2017-08-17
Eight Per Cent Rise In Welsh NHS Complaints, New Ombudsman Figures Reveal
Complaints made to the Public Services Ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures. The Ombudsman, Nick Bennett, said the continued trend was concerning and called on the National Assembly for Wales to push forward with new Ombudsman legislation that will help drive up standards of public service delivery.
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2022-06-15
Ombudsman de Montréal - Rapport Annuel 2021
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2022-06-15
Ombudsman de Montréal - Rapport Annuel 2021
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2022-06-15
Ombudsman City of Montréal - Annual Report 2021