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2014-02-06British Columbia Ombudsperson - Annual Report 2012/2013 - EN
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2017-05-31
European Ombudsman - Annual Report 2011
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2014-04-18
British Columbia Ombudsperson - Striking a Balance: Challenges of using a professional reliance model in environmental protection (March 2014) EN
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2014-04-18
Special Report Striking a Balance March 2014
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2016-11-03
Report on selected summaries of investigations by the Parliamentary and Health Service Ombudsman
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2014-02-10
Queensland Ombudsman - Annual Report 2007/2008 - EN
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2013-03-29
programme of the International Seminar and Training Workshop
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2025-07-03Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2018-07-18
PHSO - Selected Summaries of investigations (Feb to March 2014) EN
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2014-08-13
Control Yuan - Annual Report 2009 - EN
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2015-11-09
Croatian People’s Ombudswoman visits Austrian Ombudsman Board
Ombudswoman Lora Vidović followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices.
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2016-08-09
South Australian Ombudsman: Unreasonable shackling of prisoner in hospital - final report (August 2016)
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2015-11-04
Guiding principles
The Ombudsman is a core institution of modern government with a role to promote and protect human rights, contribute to the maintenance of the rule of law and as a pathway to accessible, timely and effective administrative justice. As the Ombudsman has a significant role to keep the executive government to account, the Ombudsman and the Ombudsman’s office must act, and be seen to act, with a high degree of integrity and accountability.
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2013-11-25
Public awareness on land rights
Between 28 September and 20 October 2013, the Commission for Human Rights and Good Governance of Tanzania (CHRAGG) conducted a public awareness campaign on land rights in 22 districts out of 169 districts of the 14 regions of Tanzania. The targeted groups were citizens and local government officials at the ward and village levels.
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2017-05-03
Code of Conduct Casebook Issue 12 April 2017
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2016-02-03
Albania - Summary: Special report on blood feud (April 2013) EN
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2014-01-24
CHRAGG - Training Workshop Report
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2014-10-09
SPSO - Annual Report 2012/2013 - EN
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2016-03-01
Law of Ukraine on Personal Data Protection 03 09 2015
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2014-02-24
Occasional Paper #43
Why an ombudsman may not be introduced in Japan (1988) Prof. T. Hiramatsu Japan's unique manner of decision-making and complaint handling. Prof. Hiramatsu teaches at the National University of Japan.