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2015-06-10El valedor do pobo completa la tramitación parlamentaria del Informe 2014
El valedor do pobo, José Julio Fernández, completó hoy la tramitación parlamentaria del Informe Ordinario 2014 con su comparecencia ante el pleno de la Cámara gallega. Uno de los aspectos más destacables de la actividad del año 2014 tiene que ver con que cada vez más ciudadanos se dirigen al alto comisionado parlamentario para exponerle sus reclamaciones de manera colectiva.
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2015-06-10
Public service complaints to the Ombudsman rise by 11%
Complaints to the Ombudsman about public services rose by 11% to over 3,500 in 2014. Launching his annual report today (Wednesday 10 June) Ombudsman Peter Tyndall said the increase was mainly due to the additional 200 public bodies which came within his jurisdiction for a full year for the first time in 2014. These included bodies in the education sector such as the State Examinations Commission and Student Universal Support Ireland (SUSI).
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2015-06-05
President Walters welcomes re-launch of IOI website
Regarding the IOI’s future communication strategy, the IOI Board of Directors agreed at its Vienna meeting in October 2014 that a re-launch of the IOI website was long overdue and should become the main priority of the IOI’s public relations work. IOI President John R. Walters is pleased to present the IOI’s new web appearance to the IOI community!
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2015-06-03
El Síndic recomienda revisar la legislación para que personas con incapacitación puedan ejercer su derecho de voto
Los procesos de incapacitación judicial a menudo no investigan suficientemente la capacidad jurídica de la persona afectada. Diversas personas con discapacidad intelectual o psicosocial han solicitado la intervención del Síndic. El Comité de los Derechos de las Personas con Discapacidad de la ONU recomendó en el año 2011 modificar la normativa electoral para garantizar el voto a las personas con discapacidad.
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2015-10-15Commission on Administrative Justice - Annual Report 2014 - EN
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2015-10-15
Commission on Human Rights & Administrative Justice - Annual Report 2010 - EN
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2016-02-29
Kiribati Public Service Office – Complaint Handling Toolkit
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2016-02-29
Ombudsman New South Wales – Communication During an Investigation checklist
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2016-02-29
Ombudsman New South Wales – Issues Impacting on How Complaints Are Dealt With
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2016-02-29
Ombudsman New South Wales – Managing Complainant Expectations
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2016-02-29
Ombudsman New South Wales – Training notes – Getting the most out of interviewing a complainant
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2016-02-29
Ombudsman New South Wales – Presentation notes – Core components for an Ombudsman
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2016-02-29
Kiribati Public Service Office – Complaint Handling Toolkit
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2016-02-29
Ombudsman New South Wales – Issues Impacting on How Complaints Are Dealt With
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2015-05-29
President Lauds Ombudsman`s role in disposing complaints within 60 days
While addressing members of the Federal Advisory Committee on Reforms and Speedy Complaint Resolution and Federal and Provincial Ombudsmen of Pakistan, the President of Pakistan expressed his appreciation of the concept of speedy resolution of complaints at the doorsteps of the common man, free of cost, evolved by the Ombudsmen and the committee. The Federal Advisory Committee comprises of eminent and renowned personalities of Pakistan with a record of public service in the country.
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2015-05-29
Ombudsman oversight coming soon to municipalities, universities and school boards
The public will be able to complain to the Ontario Ombudsman about school boards as of September 1, 2015, and about municipalities and universities as of January 1, 2016, now that the dates have been proclaimed for the relevant sections of the Ombudsman Act, 1990, the Public Sector and MPP Accountability and Transparency Act is coming into force.
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2015-10-12
CNDH: Comunicado de Prensa (Octubre 2015)
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2015-05-27
Parliamentary and Health Service Ombudsman welcomes government commitment to Public Service Ombudsman
Parliamentary and Health Service Ombudsman Dame Julie Mellor welcomed the government’s commitment to a single public service ombudsman which will make it much simpler and easier for citizens to complain about public services in England.
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2015-05-20
El Valedor do Pobo Galicia publica en la web todas sus recomendaciones
El Valedor do Pobo Galicia refuerza su compromiso con la transparencia y publica en la web todas las recomendaciones dirigidas a las administraciones que supervisa.
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2015-05-20
Ombudsman hospital investigation finds people are afraid to complain
An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.