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2015-07-27Ombudsman made 537 recommendations and suggestions in the first half of 2015
The Institution presented before the Mixed Committee for Relations with the Office of the Ombudsman (Defensor del Pueblo) a report on operations in the first five months of the year; the National Prevent Mechanism (NMP) annual report and two case studies.
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2015-07-23
Agriculture Government of Sindh pays cost differential to complainant
The complainant approached Provincial Ombudsman Sindh Mr. Asad Ashraf Malik with the issue that Agriculture Department awarded contract to his firm for construction of road for improvement of Cane Yard. The construction work was carried out as per Public Works Department rules with clear provision that in case of cost escalation the differential would be borne the department but the Agriculture Department refused.
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2015-12-03Victoria Ombudsman: Report on investigation of a protected disclosure complaint regarding allegations of improper conduct by councillors associated with political donations (Nov. 2015)
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2015-12-02
Ombudsman`s Speech on Developing Advocacy Services to Oireachtas Health and Children Committee
Irish Ombudsman and Second Vice-President of the International Ombudsman Institute, Peter Tyndall, was invited before the Irish Parliament to give his views on developing advocacy services to improve patient safety and standards in the health service.
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2015-07-16
New Complaints Commissioner appointed
Mrs Sheila Brathwaite is the newly appointed Complaints Commissioner of the Virgin Islands. Mrs. Brathwaite replaces the Territory's first Complaints Commissioner, former Deputy Governor Mr. Elton Georges, who served for some six years.
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2015-07-13
El Valedor pide a los poderes públicos que visibilicen a los menores como víctimas de la violencia de género
El Valedor do Pobo firmó en Vitoria una declaración institucional en relación á “execrable” vulneración de los derechos humanos que, aún hoy, constituye la violencia de género. Esta comunicación, en la que se incide en especial en la necesidad de que los poderes públicos atiendan las necesidades de los menores que son víctimas de la violencia de género, es consecuencia de un encuentro de trabajo celebrado en Vitoria por parte de la región europea de la Red de Mujeres de la Federación Iberoamericana de Ombudsman (FIO) de la que forma parte a institución gallega.
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2015-07-13
Ombudsman Punjab constitutes Jails Inspection Committees
Ombudsman Punjab Javed Mahmood, in the light of the orders of Supreme Court of Pakistan, has constituted Ombudsman Jail Inspection Committees for all districts and tehsils of the province. Ombudsman Jail Inspection Committees at district and tehsil level have made first inspection visit of district/tehsil sub-jails and started preparing report on the state of affairs of the jails for onward submission to Supreme Court.
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2015-07-06
Federal Ombudsman redresses 152,000 complaints
The Federal Ombudsman’s office has decided complaints filed by 152,000 Pakistanis living abroad over the past two years and at present there is no complaint pending a decision. Moreover, it has been decided that video link facility will be provided to overseas Pakistanis for the hearing of their complaints.
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2015-07-01
Recommendations for improving the situation of Spanish nationals detained in prisons overseas
The Ombudsman, Soledad Becerril, has presented a study on the situation of Spanish prisoners abroad which analyses 224 complaints dealt with by the Institution in the last two years, and makes recommendations for improving the situation that the prisoners find themselves in.
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2015-11-12
LGO Review on adult social care complaints 2014/2015 (Nov. 2015) - EN
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2015-06-26
Ombudsman will be able to examine complaints about private nursing homes
Ombudsman Peter Tyndall has today, Thursday 25 June, welcomed the announcement by Minister Brendan Howlin and Minister Leo Varadkar that his Office will be able to examine complaints from the public about private nursing homes.
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2016-03-23
Outgoing Ombudsman, Chief Justice Joseph Said Pullicino (left) welcomes Anthony Mifsud (right)
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2015-06-24
ACRC Korea and Commonwealth Ombudsman sign MoU
The Anti-Corruption and Civil Rights Commission (ACRC) of Korea (Chairman Sungbo Lee) and the Commonwealth Ombudsman of Australia (Ombudsman Colin Neave) signed the Memorandum of Understanding (MOU) in Canberra on June 10th, 2015 in order to enhance rights and interests of Koreans and Australians living in the other country and cooperation between the two Ombudsmen.
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2015-06-23
National Commissioner holds event with UNICEF on world day against child labour
In order to create awareness and to bring the issue of child labour on our national agenda, the Office of the National Commissioner for Children in the Federal Ombudsman of Pakistan Secretariat with the help of UNICEF organized a major event at Pakistan National Council of the Arts (PNCA) on Tuesday, 23.06.
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2015-11-04
Managing parties to a complaint
The independence of the Ombudsman’s role is not just about independence from the executive government, it is also about being independent from all parties to a dispute.
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2015-11-03Complaints Commissioner (Ombudsman) of the Turks and Caicos Islands
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2015-11-03
Ombudsman Hong Kong commends positive attitudes towards complaint management
On 29 October 2015, Hong Kong Ombudsman Connie Lau, announced at the 19th Ombudsman’s Awards Presentation Ceremony that the Immigration Department (ImmD) has won this year’s Grand Award, while the Correctional Services Department (CSD) and the Legal Aid Department (LAD) are the runners-up. Individual awards were given to 50 public officers for their outstanding performance in providing quality customer service. More than 200 guests from various government departments and public organisations attended the annual presentation ceremony.
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2015-06-18
Public Statement of the Ukrainian Parliament Commissioner for Human Rights
The last few weeks a group of People’s Deputies are executing a political order, making groundless accusations and are putting an overt political pressure on the institution of the Ukrainian Parliament Commissioner for Human Rights.
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2015-06-16
Only one in three people complain to a public service when they are unhappy, according to new research
A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.
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2015-06-10
El valedor do pobo completa la tramitación parlamentaria del Informe 2014
El valedor do pobo, José Julio Fernández, completó hoy la tramitación parlamentaria del Informe Ordinario 2014 con su comparecencia ante el pleno de la Cámara gallega. Uno de los aspectos más destacables de la actividad del año 2014 tiene que ver con que cada vez más ciudadanos se dirigen al alto comisionado parlamentario para exponerle sus reclamaciones de manera colectiva.
