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2021-06-28British Columbia Ombudsperson annual report highlights diverse range of Covid-19 related complaints
British Columbia Ombudsperson, Jay Chalke, released his office’s 2020/21 Annual Report today highlighting more than 600 complaints received by his office about changes to public services arising from the COVID-19 pandemic.
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2021-06-28Ombudsman of the Republic of Bulgaria - Annual Report 2020 (EN)
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2021-06-28
British Columbia Ombudsperson - Annual Report 2020/2021 - EN
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2021-06-24
Seimas Ombudsmen's Office - Annual Report 2020 - Summary EN
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2021-06-24
Northern Ireland Ombudsman - Own Initiative Summary Report: PIP and the Value of Further Evidence: An investigation by the Northern Ireland Public Services Ombudsman into Personal Independence Payment (June 2021)
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2021-06-24
People's Advocate Moldova - Annual Report 2020 Press Release
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2021-06-22
British Columbia and Yukon Privacy Commissioners and Ombudsman call for strengthened regulation and oversight of artificial intelligence in public sector decision-making
As humans are increasingly replaced by machines to make decisions, British Columbia and Yukon Ombudsman and Information and Privacy Commissioners are calling on governments to protect fairness and privacy when artificial intelligence (AI) is used in public service delivery. A special report released today, Getting Ahead of the Curve, raises a number of fairness and privacy concerns that impact the public.
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2021-06-22
Control Yuan - Annual Report 2020
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2021-06-22
British Columbia Ombudsperson - Getting Ahead of the Curve: Meeting the Challenges to Privacy and Fairness Arising from the Use of Artificial Intelligence in the Public Sector (June 2021)
British Columbia Ombudsperson - Getting Ahead of the Curve: Meeting the Challenges to Privacy and Fairness Arising from the Use of Artificial Intelligence in the Public Sector (March 2014) EN (2,6 MiB)
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2021-06-21
FIO – XVIII Informe sobre Derechos Humanos – Estados Excepcionales y Covid-19
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2021-06-21
Denmark - Parliamentary Ombudsman - Annual Report 2020 - EN
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2015-07-23
Study visit of Macedonian delegation at Austrian Ombudsman Board
A delegation of the Macedonian NPM and the Macedonian Ombudsman visited the Austrian Ombudsman Board (AOB) as part of a “Twinning-Light”-Project. The Macedonian Delegation had the chance to learn about the work of the Austrian NPM, when dealing with Asylum-seekers and migrants. The Twinning-Light-Project is co-organised by the Ludwig Boltzmann Institute for Human Rights and co-funded by the EU.
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2021-06-17
Provincial Ombudsman Sindh - Research study on "Issues of Girls' Education in Sindh" - EN
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2021-06-16
British Columbia Ombudsperson - Alone: The Prolonged and Repeated Isolation of Youth in Custody (June 2021)
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2021-06-14
Northern Ireland Ombudsman proposes new complaints handling standards for public bodies
The Northern Ireland Public Services Ombudsman, Margaret Kelly, has today called for a culture change in the way public bodies in Northern Ireland deal with complaints from members of the public. Her comments came as a new survey showed two thirds of people who were dissatisfied with the level of service from a public body said they would not complain as they thought it would make no difference or be too trivial.
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2021-06-14
Complaints about public services remain high despite pandemic
Complaints to Ombudsman Peter Tyndall about public services, such as those provided by government departments, local authorities and the HSE, remained high in 2020 despite the pandemic.
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2021-06-14
Macao - CCAC - Annual Report 2020 - EN
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2021-06-14
Macao - CCAC - Annual Report 2019 - EN
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2015-07-10
Court Ruling fortifies Office of the Ombudsman
An important ruling of the Civil Court in Curacao from June 18, 2015 has fortified the institution of the Ombudsman of Curaçao and gives a guideline for courts when reviewing the actions of the Ombudsman in general.
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2021-06-11
New statute: Ombudsman welcomes legal strengthening of her Office
European Ombudsman Emily O’Reilly welcomes the Parliament’s approval (602 votes out of the 692 cast) of a strengthened legal framework for her Office. The revised statute strengthens the legal base of the Ombudsman and introduces new safeguards to further guarantee its independence, including an adequate budget to support the Office’s activities.