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2024-03-27Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2023-11-0738. Plenary Session IV: Dame Beverley Wakem – Experiences of an Ombudsman that adapted the OPCAT model to meet the needs of their own state
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2023-04-27
OmbudsPEI - Committing to Care Report - EN
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2023-11-07
26. Plenary Session III: Alex F. M. Brenninkmeijer – Traditions in setting standards of good administration: the role of legality in Ombudsman decisions
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Adv. Neels Van der Merwe (South Africa)
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2024-03-21
New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2022-07-25
NPM - Annual Report 2016 - EN
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2023-12-21
Chief Ombudsman publishes extreme weather insights and observations report
On 13 December 2023, the National Ombudsman of New Zealand, Peter Boshier, published an ‘insights and observations’ report following his visits to regions and communities worst affected by the series of extreme weather events that ravaged the North Island at the start of the year.
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2023-07-07
PHSO - Broken trust: making patient safety more than just a promise - EN
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2023-03-02
NSW Ombudsman - Report on Aboriginal Outcomes Strategy focus area 2 - EN
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2023-07-25
- organic-act-on-ombudsmen final-as-of19oct2018
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2023-07-25
- organic-act-on-ombudsmen final-as-of19oct2018
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2023-07-25
- organic-act-on-ombudsmen final-as-of19oct2018
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2023-02-23
Chancellor of Justice - Annual report 2021-2022 - EN
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2023-11-15
Victorian Ombudsman - Report WorkSafe 3: Investigation into Victorian self-insurers claims' management and WorkSafe oversight - EN
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2021-12-14
Local Government Ombudsman - Annual Report 2019/2020 EN
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2022-01-13
Veterans Ombud - Annual Report 2020/2021
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2022-12-01
Guideline on challenges with monitoring the socio-economic rights by Georgian and Armenian Ombudsperson Institutions during the emergency situations prepared within the project (August 2022)
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2021-09-01
IOI By-laws (May 2021)
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2018-10-02
Queensland Ombudsman presents the Annual Report 2017-18
The Office of the Queensland Ombudsman continues to play a pivotal role in ensuring public agencies making fair and reasonable decisions – a key element of open and accountable public administration.