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2022-05-19European Ombudsman - Annual Report 2021
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2020-08-31Guide of Inclusive Responses in a Local Context
The Office of the Ombudsman of the Province of Santa Fe shares with you the Guide of Inclusive Responses in a Local Context, prepared on the basis of the guidelines of the Practical Guide of the Organization of American States (OAS). Its aim is to make the indications, recommendations and guidelines indicated by national and international human rights organizations available to all people, as well as the application of the measures in relation to the rights of the vulnerable groups in the framework of the COVID-19 pandemic.
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2019-07-01
The Human Rights Defender and civil society will prepare special submission on the execution of ECHR judgments
A discussion took place at the Human Rights Defender’s Office on special submissions presented within the framework of Rule 9 of the Rules of the Council of Europe Committee of Ministers’ supervision of the execution of judgments.
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2023-07-26
Letter to Prime Minister - 09/11/2021 - EN
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2023-12-21
Ombudsman announces results of direct investigation into repairs and maintenance of outdoor recreational and sports facilities
On 14 December 2023, the Ombudsman Ms Winnie Chiu announced the completion of a direct investigation into the repairs and maintenance of outdoor recreational and sports facilities under the Leisure and Cultural Services Department.
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2023-11-15
USOA 2018 Conference and Registration Information
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2023-10-20
New Zealand Ombudsmand - Report on an announced targeted inspection of Manawatū prison under crimes of torture act 1989 - EN
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2023-12-21
Ombudsman to investigate the Toronto Police’s Vulnerable Persons Registry
On 19 December 2023, Toronto’s Ombudsman Kwame Addo launched an investigation into the Toronto Police Service’s Vulnerable Persons Registry (VPR) to determine if its communication to the public about the registry is adequate and fair.
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2019-05-22
Celebrating One Decade – Looking to the Next
Ombudsman Toronto's 2018 Annual Report, now available, celebrates a decade of listening, investigating and improving City services. The Annual Report highlights the results of some of the 2125 cases the office handled in 2018.
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2019-06-13
PHSO to host seminar on peer review
Do you want to improve the performance of your Office, demonstrate value for money or learn from the best practice of others? If the answer is yes to any of these questions, then Peer Review may be the best tool for you. The Parliamentary and Health Services Ombudsman (PHSO) is hosting a seminar on Peer Review in conjunction with the IOI in London on 23 September 2019. Save the date!
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2019-10-14
Court of Appeal declares Ombudsman decisions binding
A three judge bench of the Court of Appeal of Kenya has ruled that the determinations and recommendations of the Commission on Administrative Justice, also known as Office of the Ombudsman, have the force of law hence are binding on public institutions. The landmark decision was made on 26th September 2019.
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2023-12-14
Chief Ombudsman hosts Māori King
New Zealand has a substantial indigenous population, the Māori people. The Ombudsman in New Zealand has been conscious that Māori have not always been well-served by the State and that there have been periods in New Zealand’s post-European history of unfairness and unreasonableness towards Māori.
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2024-05-16
IOI Board and General Assembly meet in The Hague
The 13th World Conference and General Assembly of the International Ombudsman Institute (IOI) was successfully hosted by the National Ombudsman of the Netherlands in The Hague from 12 – 17 May 2024. After the years of the pandemic, the conference provided an opportunity for the entire membership of the IOI to meet again in person after eight long years and 200 delegates from 60 different countries and all six IOI regions participated in this important quadrennial event.
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2019-07-22
Complaints to the Northern Ireland Public Services Ombudsman rise for third successive year
A report released today has revealed that complaints to the Northern Ireland Public Services Ombudsman increased by 15% in the last year. During 2018-19 the Office received 762 new complaints. This is the third successive year in which complaints to the Ombudsman have increased.
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2020-05-27
Ireland Annual Report
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2022-02-07
Ireland Ombudsman for the Defence Forces - Annual Report 2019 EN
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2024-05-10
Veterans Ombud Letter To Minister On Fairness Gap Affecting Veterans’ Families
On 7 May 2024, Colonel (Ret’d) Nishika Jardine, Veterans Ombud, released her letter to the Minister of Veterans Affairs on the fairness gap currently affecting some Veterans and their relatives. According to the Ombud, Veterans Affairs Canada’s (VAC) Veterans Independence Program policy may exclude access to care-at-home supports when Veterans’ family members live with them.
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2019-02-19
Ombudsman publishes quarterly newsletter
The Office of the Ombudsman of Tonga published its Quarterly Newsletter, which covers the period from October – December 2018 and puts a specific focus on the Ombudsman’s outreach programmes to the youth.
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2024-05-03
Banking Mohtasib Ombudsman provides relief of over Rs. 1.26 bilion to banking customers in 2023
The Institution of the Banking Mohtasib Pakistan (BMP) has provided relief amounting to Rs 1.26 billion to the Banking Customers by disposing of 25,493 complaints against commercial banks during the calendar year 2023.
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2023-11-07
54. Working Session L: Peter Tyndall – Ombudsman and the changing face of public services