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2025-06-18Ombudsman of Denmark - Annual Report - 2024 - EN
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2025-08-29
Provincial Ombudsman Punjab - Newsletter 1st quarter - EN
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2025-05-02David Baele appointed as new President of Ombudsman.be
The Board of Directors of Ombudsman.be has appointed Federal Ombudsman David Baele as the new President of the Belgian Network of Ombudsmen. He succeeds Marc Bertrand. The network will continue to strengthen cooperation and make ombudsman services even more accessible to citizens and businesses, helping them more easily to find the right ombudsman when facing issues with public services or companies.
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2022-07-22
Ombudsman Kenya - Newsletter Issue 5 (April - June 2022)
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2025-08-14
PHSO - Broken trust: making patient safety more than just a promise (June 2023)
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2025-08-14
PHSO - Discharge from mental health care: making it safe and patient-centred (February 2024)
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2025-06-12
Ombudsman Thailand - 25th anniversary - Commemorative book - EN
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2025-07-11
Ararteko (Ombudsman Basque Country) - Informe anual 2024 - ES
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2025-08-05
Save the Date for the AORC-IOI Webinar on Gender-Inclusive Policies
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2025-08-01
Webinar Recording Now Available: AORC Webinar on Strengthening Implementation
On 15 July 2025, the African Ombudsman Research Centre (AORC) held a webinar on Strengthening Implementation. Click here to read the contributions and access the recordings.
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2025-07-24
The Greek Ombudsman denounced the suspension of access to asylum following increased mixed flows to Crete
The Greek Ombudsman, Andreas Pottakis, expressed his strong reaction denouncing the three-month suspension of access to asylum for newcomers from North Africa, as it is in direct violation of international and EU law, undermining fundamental principles of the rule of law.
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2025-08-07
IOI Application Form - Regional Subsidies
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2025-08-05
IOI_application_form_-_2025-2026_IOI_regional_subsidies
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2025-08-05
IOI_application_form_-_2025-2026_IOI_regional_subsidies
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2025-08-05
IOI_application_form_-_2025-2026_IOI_regional_subsidies
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2025-07-24
Ombudsman issues guidance on housing allocations for Disabled people
Ombudsman issues guidance on housing allocations for Disabled peopleCouncils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.
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2025-07-24
Velislava Delcheva is the new Ombudsman of the Republic of Bulgaria
With 123 votes in favour, 92 against and 5 abstentions, MPs elected Velislava Delcheva as the new Ombudsman of the Republic of Bulgaria. She was supported by the votes of GERB-SDS, BSP-United Left, ITN, DPS-New Beginning, and four independent MPs.
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2025-07-24
ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.
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2025-07-24
Ombudsman tables Special Report on Marine and Ports
Michael DeSilva, the Ombudsman for Bermuda, has submitted a Special Report to the Speaker of the House of Assembly. The report, entitled "Between a Dock and a Hard Place: An Investigation into Marine and Ports' Failure to Implement a Planning Condition for a Mooring Registration", follows an investigation into a complaint made by the children of a local fisherman who had moored his boat in a cove for over six decades. The report concerns the Department of Marine and Ports Services' failure to implement key recommendations addressing a decades-long administrative error that has left a local fishing family without access to their mooring.
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2025-07-11
Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.