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2017-12-13REMINDER: Best Practice Paper on securing effective change
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI is pleased to circulate a draft of the 2nd Issue on “Securing effective change – how to make recommendations that bring about sustainable improvement to public administration” to the wider membership for comments, remarks and input.
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2022-07-29Honorary Life Membership awarded to former European Regional President Rafael Ribó
Rafael Ribó, former Ombudsman of Catalonia and Regional President of IOI Europe, has been awarded IOI Honorary Life Membership for his commitment and successful work for the organization.
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2013-11-25Spain Defensor del Pueblo - NPM Annual Report 2012 EN
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2022-07-25NPM - Annual Report 2014 - EN
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2022-07-21AORC Webinar - Document storing and archiving (12 July 2022) - Presentation Ombudsman Angola (EN)
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2012-02-08France - Annual Report 2007 EN
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2022-07-20ENNHRI Report - Strengthening Human Rights Accountability at Borders (July 2022)
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2022-07-19Summary of Decisions – Board Meeting (November 2021)
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2022-07-15The Ombudsman’s June 2022 News Summary
The Ombudsman's Office of Latvia has recently published its June 2022 News Summary containing news articles on the office's work on children's rights, education for students and non-discrimination in job advertisements.
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2022-07-15The Ombudsman’s Office of the Republic of Latvia - June 2022 News Summary - EN
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2022-07-14State Comptroller and Ombudsman presents Ombudsman Annual Report for the year 2021 to the Knesset (Israeli parliament)
On 21.6.2022, the State Comptroller and Ombudsman, Mr. Matanyahu Englman, presented to the Speaker of the Knesset (Israeli parliament) Annual Report 48 for the year 2021.
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2022-07-14State Comptroller and Ombudsman of Israel - Summary of Activity in 2021 - EN
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2022-07-13Hong Kong Ombudsman publishes Annual Report 2021-2022
The Ombudsman, Ms Winnie Chiu, presented to the public today (13 July) the 2021-22 Annual Report of her Office, emphasising its role as a bridge between the public and public organisations.
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2022-07-13China - Ombudsman Hong Kong - Summary Annual Report 2021-22 EN
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2022-07-12Summary of the Annual Report 2021 - EN
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2022-07-12Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles - Rapport annuel 2020 - FR
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2022-07-12Defensoría del Pueblo - Annual Report 2021 - ES
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2022-07-12Rendición de Cuentas durante el Estado de Emergencia Nacional - Resumen Ejecutivo 2021
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2022-07-07Suffolk girl with special educational needs left without vital therapy
A Suffolk girl did not receive vital Occupational Therapy for nearly two years because of council confusion, the Local Government and Social Care Ombudsman has found.
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2022-07-072021 Report: Cases handled rise 6% to a new high
In 2021, a record volume of 12,219 new cases were processed, as a result of a 6% annual increase in the number of complaints admitted. Based on 2017, the beginning of the first mandate of the current Ombudsman, Maria Lúcia Amaral, the accumulated growth in the number of new complaints processed is 57%.