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2012-04-04Republic of Korea - CV Chairperson Young Ran Kim EN
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2012-04-04
Azerbaijan - Annual Report 2009 EN
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2012-04-04
Armenia - Annual Report 2011 (Armenian)
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2012-04-04
Austria - Annual Report 2010 DE
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2012-04-04
España – "El Defensor al Día" número especial 2012
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2012-04-04
Belgium - Ombudsmann der Deutschsprachigen Gemeinschaft Belgiens - Annual Report 2010 DE
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2012-04-04
Belgium Pensions Ombudsman - Annual Report 2010 Part I NL
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2012-04-04
Latvia - Annual Report 2007 EN
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2012-04-03
Mauritius - Annual Report 2008 EN
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2012-04-03
Mauritius - Annual Report 2009 EN
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2012-04-03
USA Hawaii State Ombudsman - Annual Report 2006/2007 EN
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2012-04-03
USA Hawaii State Ombudsman - Annual Report 2009/2010 EN
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2012-04-03
invitation
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2012-04-03
registration-form
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2011-10-09I.O.I. training survey
The I.O.I. Board decided in 2009 to focus on training activities which will help both to maintain and raise the level of professionalism in Ombudsman offices around the world. In order to identify the specific training the I.O.I. General Secretariat has sent all member institutions a questionnaire that should help identifying their individual training needs. Based on recommendations by the Training Committee the Board will discuss and decide on future regional training activities.
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2010-11-25
Annual Report 2003
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2011-10-07
New Director on the I.O.I. Board
A long-standing and valuable member from the African Region left the I.O.I. Board of Directors when Ms Amina Ouédraogo (Burkina Faso) retired from her office as Médiateur du Faso in June 2011. Following a regional I.O.I. meeting Ms Traore, the new Ombudsman in Burkina Faso will fill the vacant position of an African Director on the Board.
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2011-10-07
EXCO Meeting in Addis Ababa, 15 – 16 September
The Executive Committee of African Ombudsman & Mediators Association (AOMA) gathered in Addis Ababa from 15 to 16 September 2011 for an Executive Committee Meeting and the African Ombudsman Research Centre (AORC) Board meeting. The meeting was hosted by the Ethiopian Institution of the Ombudsman (EIO) .
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2011-10-07
New Health and Social Care Public Service launched
"Tell us if mistakes have been made and don’t be afraid to complain” was the key message from the launch of Healthcomplaints, a public service initiative by 17 regulatory bodies and service providers to help members of the public understand where and how to complain about health and social care services.
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2011-10-07
Report-on-the-Aoma-Exco-meeting-in-Addis-Ababa
contributed by the AORC Secretariat, Durban, South Africa.