Your search results for „checklist for high priori”
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2021-03-25People’s Advocate recommends revising policy on pharmaceutical package for persons diagnosed with Covid-19
The People’s Advocate of Albania, Ms Erinda Balanca, addressed the Minister of Health and Social Protection to recommend immediate measures with regard to revising the policy on financial impact for citizens infected with COVID-19.
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2021-12-02
Maria Lúcia Amaral takes office for a second mandate as Ombudsman
On 2 December 2021, at 12.30 pm, Professor Maria Lúcia da Conceição Abrantes Amaral took up her post in Parliament as Ombudsman for a second mandate, in a ceremony presided over by His Excellency the President of the Assembly of the Republic.
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2022-02-02
Public Defender Meets with IDPs Living in Kartli Sanatorium
On January 17, 2022, the Public Defender of Georgia met with IDPs living in Kartli sanatorium and listened to their problems. The Public Defender’s Office has been studying IDP issues for a long time and has issued a number of recommendations to improve their rights situation.
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2022-08-01
Effectiveness of 1823 in handling complaints and enquiries
The Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the effectiveness of 1823, managed by the Efficiency Office (EO), in handling complaints and enquiries.
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2023-04-06
A staff member of the Ombudsman Office spoke at an online event on 'Women and Cybercrime'
The Head of the Department on Protection of the Right to Information of the Commissioner for Human Rights (Ombudsman) of the Republic of Azerbaijan spoke at an online event on 'Women and Cybercrime' hosted by the United Nations Office on Drugs and Crime (UNODC) Regional Office for Central Asia.
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2023-04-06
Digital application form did not ensure that foreign nationals without a passport could apply
The Danish Parliamentary Ombudsman Niels Fenger asked the Agency for International Recruitment and Integration (SIRI) to ensure that also foreign nationals without a valid passport can apply for a residence permit.
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2023-05-17
Malawi Ombudsman among Malawi's Top Women
Ombudsman Grace Malera has been recognized as one of the 100 inspiring women in the country for the year 2023, courtesy of Wealth Malawi, whose focus is honoring and celebrating phenomenal women and female leaders.
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2023-05-17
SIRI changes digital application form after a statement from the Danish Parliamentary Ombudsman
Danish Parliamentary Ombudsman Niels Fenger achieved a change in the way how foreign nationals without a valid passport can apply digitally for a residence permit at the Danish Agency for International Recruitment and Integration (SIRI).
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2023-06-09
Ombudsman issues guide on temporary accommodation for homeless people
The Local Government and Social Care Ombudsman (LGSCO) has issued a guide for those who work with some of the most vulnerable groups in society aiming at officers who work in local authorities’ housing and homelessness functions.
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2023-06-29
The Ombudsperson for Children holds two-day workshop on the situation of children in conflict with the law and deprived of their liberty
The Office of the Ombudsperson for Children invites Ombudsman and Mediator Institutions affiliated with the International Ombudsman Institute to participate in a 2-day Workshop on the theme “The role of Ombudsman and Mediators in monitoring the situation of children in conflict with the law and deprived of their liberty” to be held in the Republic of Mauritius on 5 and 6 September 2023. This workshop is mainly financed by the International Ombudsman Institute under the IOI Regional Subsidy Programme.
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2023-12-21
Leadership Retreat in Bogor: Cooperation of the Commissioners of the Indonesian and Dutch National Ombudsman institutions
On 19 and 20 December 2023, the Commissioners of the Ombudsman of Indonesia and the National Ombudsman of the Netherlands met in Bogor, Indonesia, for a leadership retreat. The topics on the agenda of this meeting were the Venice Principles, institutional transformation, and other topics related to the Grand Design of the Ombudsman of the Republic of Indonesia for 2025-2045.
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2024-02-08
Malawi President assents to Ombudsman Amendment Bill
The President of the Republic of Malawi, Lazarus Chakwera, has assented to the Ombudsman Amendment Bill, effective 1 February 2024. Ombudsman Grace Malera hailed the Malawi Leader for signing the Bill into law which among other things provides clarity on the broadened mandate of the Office in terms of which organs of government can be investigated.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2024-06-05
Best Practice Paper on Whistleblower Protection now online
Despite their importance, whistleblowers are often treated by society in an ambivalent manner. There are a number of reasons for protecting whistleblowers; first and foremost to ensure the proper functioning of the public systems acting for the benefit of the public. The next publication in the series of IOI Best Practice Papers was developed by the Office of the State Comptroller and Ombudsman of Israel and is based on the immense experience acquired by the Office.
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2024-08-29
Case study: claims of unfair promotion practices in the armed forces of Malta
A Major in the Armed Forces of Malta (AFM) lodged a complaint after he was not promoted to the rank of Lieutenant Colonel despite meeting the eligibility criteria. He claimed the selection process for the promotion was flawed and that he suffered an injustice as a result. The investigation by the Parliamentary Ombudsman of Malta examined the selection process used for promotions from Major to Lieutenant Colonel within the AFM.
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2024-08-23
Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
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2024-09-12
Pregnant woman turned away after Ealing council uses outdated definition of domestic abuse, Local Government and Social Care Ombudsman says
Ealing council wrongly turned away a pregnant woman who approached it for help with housing, despite police and other agencies saying it was not safe for her to return to her tenancy in another area. The Local Government and Social Care Ombudsman was asked to investigate. It found the council used an outdated, narrow definition of domestic abuse, limiting it to physical attacks.
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2024-09-19
Chief Ombudsman’s first investigation into official information handling by council-controlled infrastructure providers
The Chief Ombudsman’s latest self-initiated investigations into official information practices will include two council-controlled organisations for the first time. Peter Boshier has announced investigations of Auckland Transport and Wellington Water along with the Wellington City Council, Queenstown Lakes District Council and Marlborough District Council.
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2024-12-13
Ombudsperson investigating province’s distribution of assistance cheques to most vulnerable British Columbians during Canada Post strike
The BC Ombudsperson is investigating the Ministry of Social Development and Poverty Reduction’s distribution of cheques intended for income and disability assistance clients during the current Canada Post strike. The Ombudsperson’s investigation was commenced after being advised by the ministry that as of the beginning of December 2024, thousands of November social assistance cheques were not yet delivered.
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2025-04-24
DPU launches gender equality and women's protection initiatives during CSDPU session
The initiatives include the creation of a reporting channel, harassment response manuals and adherence to an international seal; the event concludes the "DPU Por Elas" (DPU for Women) project, launched during the Women's month.
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