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2022-09-28Ombudsman Nova Scotia - Annual Report 21/21 - EN
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2024-08-22Canada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across Canada
The Taxpayers’ Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres’ regular hours of service.
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2025-08-06IOI Administrative Bodies
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2025-08-05Save the Date for the AORC-IOI Webinar on Gender-Inclusive Policies
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2025-09-26AORC_Invit_Webinar - Maximising Impact and Reach – Strengthening the Influence and Scope of the Ombudsman’s Recommendations_07 October 2025 - EN
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2025-09-26AORC_Invit_Webinar - Maximising Impact and Reach – Strengthening the Influence and Scope of the Ombudsman’s Recommendations_07 October 2025_EN
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2025-09-26AORC_Invit_Webinar - Maximising Impact and Reach – Strengthening the Influence and Scope of the Ombudsman’s Recommendations_07 October 2025 - EN
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2023-10-05Ombudsperson British Columbia - Report on Fairness in a Changing Climate - EN
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2020-04-15Annual Report 2019 of the Ombudsman institution now available
The Office of the Ombudsman of Turkey is pleased to share with you the abridged English version of the 2019 Annual Report of the Ombudsman institution. The year 2019 was marked by significant number of complaint applications which reached 20.968 in 2019.
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2020-09-21Commissioner for Fundamental Rights presents annual report 2019
Dr. Ákos Kozma, Commissioner for Fundamental Rights of Hungary, presents the report regarding the activities of the office in 2019. It encompasses the full range of efforts made by Commissioner Kozma and his two Deputy Commissioners, namely the Ombudsman for the Rights of National Minorities and the Ombudsman for Future Generations to promote and protect the fundamental rights in Hungary.
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2023-04-28AORC - Webinar invitation - Showcasing Sectoral Ombudsman - EN
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2020-07-30Annual Report 2019 and Report on the actions of the NPM 2018-2019
The Commissioner for Administration and the Protection of Human Rights, Mrs Maria Stylianou-Lottidis, submitted last week to the President of the Republic of Cyprus, Mr. Nikos Anastasiades, the Annual Reports of her Office for the years 2018 and 2019, as well as the Report on the actions of the National Preventive Mechanism for the years 2018 and 2019.
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2022-11-04Fairness in the Income Assistance program
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2023-11-15Parliament Commissioner - Annual Report 2013 - Summary - EN
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2023-11-15Ukrainian Parliament Commissioner for Human Rights_Summary of the Annual Report
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2023-12-11JIAAC - Annual report 2022 - EN
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2019-05-24IOI Board Meeting held in Mérida, Mexico
The annual IOI Board Meeting was held from 14 – 17 May 2018 in Mérida, Mexico. Raúl González Pérez, Mexican Ombudsman and President of the Mexican National Human Rights Commission, and his office generously hosted the event.
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2020-11-10Ombudsman submits special report on activity during coronavirus pandemic
On 8 September 2020, the State Comptroller and Ombudsman of Israel, Matanyahu Englman, presented to the parliament (Knesset) a special report on its activity during the first wave of the Covid-19 pandemic. Reference to the report will be made by Dr. Esther Ben-Haim, Head of the Office of the Ombudsman, during a webinar on the theme "Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic", which will take place on 24 November 2020.
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2023-07-2613. Breakout Session II: Ms Florence Simbiri-Jaoko - A Human Rights-based Approach to the Ombudsman's Work
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2022-10-05Ombudsman WA - Annual Report 2021-2022