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2017-10-31Informe ante el comite de derechos humanos 2017
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2017-10-31
Report on handling complaints
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2017-10-27
CNDH – Comunicado de Prensa DGC/352/17 – Ciudad de México (24 de octubre de 2017)
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2017-07-03Avanza la conformación del Comité Nacional para la Prevención de la Tortura
La Comisión Bicameral de la Defensoría del Pueblo de la Nación celebró una audiencia pública en la que se recibió a los candidatos propuestos por diferentes organizaciones no gubernamentales para integrar el Comité Nacional de Prevención de la Tortura y otros tratos o penas crueles, inhumanas o degradantes.
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2017-10-24
La institución del Valedor do Pobo repite como defensoría más transparente de España
La valedora do pobo, Milagros Otero Parga, participó en la cumbre de los líderes de instituciones más transparentes de España celebrado en La Nucía (Alicante) donde recibió un premio de la organización Transparencia Pública por sus buenas prácticas en la difusión de la información pública.
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2017-10-20
Comunicado de Prensa CNDH
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2018-02-05
Direct Provision Commentary - Cover
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2018-02-05
Ombudsman Tyndall before the Justice and Equality Committee
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2017-06-22
Conference: "Being Complained About: What Can We Do to Support Public Services Employees?"
Save the Date - A one day conference exploring the impact of complaints on staff and the ways in which organisations can support them.
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2018-02-01
Public Protector Caroline Sokoni reports o Parliamentary Committee
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2018-02-01
germany petitions-committee-bundestag heike-brehmer jan-2018
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2018-01-30
canada commissioner-languages raymond-theberge jan-2018
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2018-01-30
Raymond Théberge, the new Commissioner of Official Languages
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2017-06-13
Annual Report of the Information Commissioner and Commissioner for Environmental Inforamtion
30,417 requests under the Freedom of Information Act were made to public bodies in 2016. This was the highest number of FOI requests ever recorded. The number of applications made to the Information Commissioner to review FOI decisions rose by 32% in the same year.
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2017-06-12
Creación de una matrícula de Mediadores Comunitarios
La Defensoría del Pueblo de Santa Fe apuesta a bajar la conflictividad social en la provincia con la creación de una matrícula de Mediadores Comunitarios. De la misma podrán formar parte los mediadores, con carácter voluntario y ad honorem, que acrediten formación y que cursen las capacitaciones que la institución dictará a lo largo del año.
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2018-01-23
Recomendación N° 873, 01/2018
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2017-06-02
NPM Workshop on communication skills to be held in Vienna
After two very successful workshops with an NPM focus in Latvia (2015) and Lithuania (2016) the IOI will hold a follow-up NPM workshop with a special focus on developing skills to optimise interaction and communication with challenging conversation partners in Vienna (Austria) from 25 – 27 September 2017. Registration is now open!
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2017-05-31
NSW Ombudsman updates effective complaint management and good conduct guidelines
The New South Wales (NSW) Ombudsman, Professor John McMillan, recently published the 3rd editions of two guidelines for NSW government agencies: ‘Good conduct and administrative practice: Guidelines for state and local government’ and ‘Effective complaint handling guidelines’.
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2017-05-29
Public Defender appeals to Venice Commission
The Public Defender of Georgia, Mr Ucha Nanuashvili, has addressed the Venice Commission concerning the draft amendments to the Constitution of Georgia, which had not been taken into account within the framework of the State’s Constitutional Commission, during the evaluating period. In his letter the Public Defender focuses on the amendments aimed at weakening the standards of protection and implementation of fundamental human rights and freedoms enshrined in the current edition of the Constitution.
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2017-05-29
Appointment of the Commonwealth Ombudsman
The Government has announced the appointment of Mr Michael Manthorpe PSM as the Commonwealth Ombudsman.
