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2023-08-21Serbia - Protector of Citizens - NPM Report 2022
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2021-03-09Poland must apply internationally recognized standards to ensure Ombudsman can operate without interruption
In view of current developments in Poland, the IOI reissues its official letter of support from October 2020, stating its opinion on provisions regulating the transitional period until a new office holder will be elected for the position of the Polish Commissioner for Human Rights. Poland must apply and consider internationally recognized standards such as the Venice Principles to ensure that the Ombudsman institution is able to fulfil its mandate without interruption in the service of the citizens of Poland.
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2023-11-30NIPSO - Report - Investigation of a complaint against Belfast Health and Social Care Trust - EN
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2023-08-28Austria - Report on NPM activities 2022 - EN
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2014-02-24Occasional Paper #11
The New Brunswick office of the Ombudsman (1981) Joseph Berube A historical look at the development and transformation of the Ombudsman's office in New Brunswick by Mr. Berube, former Ombudsman for New Brunswick and a former Judge in that province.
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2023-07-2610. Theme II: The Ombudsman as a catalyst for citizen participation - questionnaire summary report by Prof. Dr. Didier Caluwaerts (Vrije Universiteit Brussel) - speech
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2020-08-04Public Protector inundated with COVID-19 related complaints of alleged conduct and service failure
As the country approaches what authorities describe as a difficult period in the fight against the spread of COVID-19, Public Protector Adv. Busisiwe Mkhwebane’s office has over the last four months seen a rapid surge in the number of complaints of conduct and service failure relating to the pandemic.
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2022-09-28Ombudsman South Australia - 2021/2022
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2023-11-0702. Plenary Session I: Prof. Alasdair Roberts – Transparency in troubled times
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2020-03-11Stanislav Křeček elected as the new Public Defender of Rights
Chamber of Deputies of the Czech Republic elected Mr. Stanislav Křeček as the new Public Defender of Rights for the term of six years. Mr. Křeček succeeded Ms. Anna Šabatová and took his office on 19 February 2020.
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2025-08-29Provincial Ombudsman Punjab - Newsletter 1st quarter - EN
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2022-07-01From Manchester to Athens: next steps (May 2022)
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2022-09-28Report on giving effect to the recommendations arising from the Investigation into the handling of complaints by the Legal Services and Complaints Committee
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2023-07-2507. Theme I: Ombudsman experiences - presentation by Andreas Pottakis (Greek Ombudsman)
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2020-12-14Webinar "Covid-19 and the Ombudsperson (Nov. 2020)
On 24 November 2020 the Office of the State Comptroller and Ombudsman of Israel - under the auspices of the IOI - hosted a Webinar on "Covid-19 and the Ombudsperson: Rising to the Challenge of a Pandemic". The entire webinar and all contributions from members across the globe are available here.
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2023-05-09Ombudsman City of Toronto - Annual Report 2022 - EN
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2023-11-17AOB - UPR Mid Term Report - EN
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2020-02-25Veterans Ombudsman presents Annual Report 2018-2019
Throughout the past year, the Office of the Veterans Ombudsman (OVO) continued its work to advance fairness for Veterans and their families with a particular focus on the issues of wait times; financial security and transition.
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2023-07-262-july-2018-quarterly-bulletin
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2023-07-262 July 2018 - Quarterly Bulletin