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2023-09-29The Ombudsman and the Right to Access the Administration in the Welfare State
The Office of the Ombudsman of Israel has the pleasure of sharing with the international Ombudsman community an article written by Ms. Merav Fox Sobol, Senior Deputy Head of Department at the Office of the Ombudsman, in collaboration with two Israeli scholars. The article, which was published in the Office's special Jubilee publication, examines the role of the Ombudsman pertaining to the right to access the administration.
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2023-11-17Save the date for the AORC Webinar
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2024-03-14
Bilateral discussion between the Commissioner for Fundamental Rights and the Romanian People’s Advocate
Dr. Ákos Kozma, Commissioner for Fundamental Rights of Hungary, paid an official visit to Bucharest on 18 January 2024, where he had a meeting with the Romanian People’s Advocate, Ms. Renate Weber.
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2024-05-31
2nd Italian Edition of the International Ombudsman Conference
The 2nd Italian Edition of the International Ombudsman Conference will be held on 12-13 September 2024, in Cassino (Italy). This event, strongly supported by Marino Fardelli, President of the National Coordination of Italian Civic Defenders and Civic Defender of the Lazio Region, as well as a member of the IOI Europe Board, represents an important opportunity for discussion and exchange of experiences.
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2024-10-17
Release of the report, A shared future: A closer look at our official language minority communities
Commissioner of Official Languages of Canada Raymond Théberge released his report entitled A shared future: A closer look at our official language minority communities on 9 Oktober 2024. The report provides an overview of the current realities of official language minority communities, which are often on the front lines of official language challenges across Canada.
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2023-11-07
Office of the Ombudsman of Malawi - "Woes of the Womb" by the Office of the Ombudsman of Malawi
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2024-08-29
Case study: claims of unfair promotion practices in the armed forces of Malta
A Major in the Armed Forces of Malta (AFM) lodged a complaint after he was not promoted to the rank of Lieutenant Colonel despite meeting the eligibility criteria. He claimed the selection process for the promotion was flawed and that he suffered an injustice as a result. The investigation by the Parliamentary Ombudsman of Malta examined the selection process used for promotions from Major to Lieutenant Colonel within the AFM.
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2023-11-17
The Greek Ombudsman investigates the Pylos shipwreck case
An independent investigation is initiated by the Greek Ombudsman on the Pylos shipwreck incident. The Ombudsman, Mr. Andreas Pottakis, addressed two letters to the Commandant of the Hellenic Coastguard requesting a thorough internal investigation on any acts or omissions by Coastguard officers in connection to the tragic incident of 14 June 2023.
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2024-05-17
13th IOI World Conference inaugurated in The Hague
The 13th IOI world conference started on Wednesday, 15 May 2024 in The Hague. After giving his opening speech, His Majesty the King of the Netherlands revealed together with the future generation three paintings on the theme of the conference: working together for our tomorrow. This was followed by the speech of the keynote speaker, Ian Buruma, with the title: We Are the People: Citizenship, Identity and the Nation-State.
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2023-11-16
MOU extension signed between the Ombudsman of the Republic of Indonesia and the Ombudsman of the Kingdom of Thailand
On 8 November 2023, Mr. Somsak Suwansujarit, Chief Ombudsman of the Kingdom of Thailand, and Mr. Mokhammad Najih, Chairman of the Ombudsman of the Republic of Indonesia, signed the extension of the Memorandum of Understanding on bilateral cooperation between the two sides in Yogyakarta, Republic of Indonesia.
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2024-07-19
Reminder - Invitation to participate in a survey for the OPRAS project
The Northern Ireland Public Services Ombudsman and Professor Chris Gill (University of Glasgow) are conducting a joint research project examining the role of ombudspersons in the protection of refugees and asylum seekers (the OPRAS project). The corresponding survey, whose aim is to understand the work of ombudspersons in this area and to identify good practice, is still open until 27 September 2024. You can now also download the survey in Word format to facilitate its completion where more than one individual is completing it.
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2024-11-07
NSW Ombudsman’s Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, tabled in Parliament
The NSW Ombudsman’s report - Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, was tabled in Parliament on 6 November. The report follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or involving, Aboriginal families in the child protection system. The review focused on understanding DCJ’s complaint handling system, the foundational elements underpinning it and how well it is operating in practice.
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2024-10-02
Ombudsman’s recommendations to address issues arising from the implementation of “Universal Coverage for Emergency Patients” policy
The Universal Coverage for Emergency Patients is a government policy presented to the parliament by the Council of Ministers. The Council of Ministers has approved the criteria, methoos, and conditions for determining costs associated with treating critical emergency patients under the UCEP policy. As this policy involves multiple government agencies and ministries, the Thailand Ombudsman’s fact-finding results and recommendations have been submitted to the Prime Minister for review and appropriate action.
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2023-12-14
Annual Report on the activities of the National Mechanism for the Prevention of Torture in 2022
On 18 December 2022, 20 years had passed since the adoption, by the UN General Assembly, of the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment. Thanks to the implementation of the OPCAT into the Polish legal system, the National Mechanism for the Prevention of Torture has been operating in Poland for nearly 15 years already as part of the Office of the Commissioner for Human Rights.
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2023-09-27
AORC_Save the date_Webinar_Ombuds in the digital age_EN
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2024-04-26
Further details regarding the opening ceremony and call to register for breakout sessions at the IOI World Conference
The Host of the IOI World Conference is proud to announce that the 13th IOI World Conference will be opened by His Majesty King Willem Alexander on Wednesday 15 May. The opening ceremony will include the future generation and a celebrated Dutch key note speaker.
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2024-06-21
Commonwealth Ombudsman Iain Anderson new Board Member of the IOI
The IOI congratulates, Iain Anderson, as newly elected Director of the Board of the Australasia and Pacific Ombudsman Region (APOR). In this function, the IOI welcomes Ombudsman Anderson as new member of the IOI World Board.
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2024-12-19
CY Committee on Domestic and Ethnic Affairs Conducts Circuit Supervision of Ministry of the Interior in Hopes of Assisting with Improvement of Administrative Efficiency
The Committee on Domestic and Ethnic Affairs of the Control Yuan conducted a circuit supervision and inspection of the Ministry of the Interior on 4 November 2024, led by Convener Chu-Fang Chang, accompanied by President Chu Chen, Vice President Hung-Chun Lee, and other CY Members.
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2023-12-21
Ombudsman of the Republic of Angola Celebrates the 75th Anniversary of the Universal Declaration of Human Rights
As part of the celebrations of the 75th Anniversary of the Universal Declaration of Human Rights, the Ombudsman of the Republic of Angola addressed a message to all members of the AOMA and promoted an International Conference, under the theme: “Dignity, Freedom and Justice for all, in the countries of the CPLP”.
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2024-10-10
Public Protector South Africa releases reports on investigations it concluded in the second quarter of this year
The Public Protector South Africa (PPSA) on 30 September 2024 issued its reports based on investigations conducted in the second quarter of the 2024/25 financial year. During this period, the PPSA received 1,489 new complaints, of which 756 were early resolution, 641 related to a lack of service delivery, while 92 were in respect of allegations of maladministration and related improprieties in the conduct of state affairs.
