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2024-10-10
CY issues correction to Ministry of Labor and New Taipei City Government on forced unpaid leave to foreign fishermen
An investigation conducted by Control Yuan has found that after the end of Taiwan’s neritic squid fishing season in September 2023, employers and agents flexibly adjusted fishing manpower using “consensual termination of contract” to avoid requirements of the Labor Standards Act. As a result, 64 foreign fishermen were forced to take unpaid leave, denied the three-year guarantee of work in their contracts, and not given severance pay.
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2024-10-17
South Australian Ombudsman's 2023-24 Annual Report tabled in parliament
The South Australian Ombudsman’s 2023-24 Annual Report was tabled in parliament on Tuesday 15 October 2024. The Ombudsman, Ms Emily Strickland, reported a five per cent increase in the number of complaints received – rising to just over 4600. More than 180 complaints were resolved by agreement including through the use of statutory conciliation powers.
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2024-10-17
Release of the report, A shared future: A closer look at our official language minority communities
Commissioner of Official Languages of Canada Raymond Théberge released his report entitled A shared future: A closer look at our official language minority communities on 9 Oktober 2024. The report provides an overview of the current realities of official language minority communities, which are often on the front lines of official language challenges across Canada.
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2024-10-17
Mediation Case: Lands Department attentive to public concern with prompt actions to address risk of tree collapse
A village resident was concerned about the condition of the trees on the government land nearby, particularly a large tree adjacent to his house, which had grown taller and taller with its trunk leaning more significantly. The Ombudsman’s Office sympathised with his long-standing concern, given that tree collapse had caused casualties time and time again in the past.
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2024-10-02
Ombudsman’s recommendations to address issues arising from the implementation of “Universal Coverage for Emergency Patients” policy
The Universal Coverage for Emergency Patients is a government policy presented to the parliament by the Council of Ministers. The Council of Ministers has approved the criteria, methoos, and conditions for determining costs associated with treating critical emergency patients under the UCEP policy. As this policy involves multiple government agencies and ministries, the Thailand Ombudsman’s fact-finding results and recommendations have been submitted to the Prime Minister for review and appropriate action.
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2024-10-02
Webinar on Promoting the Role of the Ombudsman: Increasing Awareness and Recognition of the Institution's Importance
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators Association (AOMA) for the thought-provoking webinar on "Promoting the Role of the Ombudsman: Increasing Awareness and Recognition of the Institution's Importance" on Tuesday, 8 October 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute.
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2024-09-19
Ombudsman encourages Paramount Chiefs to uphold justice and good governance
In his campaign to promote and strengthen administrative justice, accountability and good governance in Sierra Leone, the Ombudsman Tejan Ahmed Israel Jah Esq called on Paramount Chiefs in the Southern Region to uphold justice, accountability and good governance within their Districts, Chiefdoms and localities. He made this statement whilst addressing Paramount Chiefs, District Chairpersons, Mayors and other galaxy of eminent people and government functionaries at the Human Capital Development Advocacy Meeting held at the Moyamba District Council Hall.
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2024-09-25
Ombudsman probes arrangements for recovering public rental housing flats by authorities
The Ombudsman, Mr Jack Chan, announced on 19 September 2024 the launch of a direct investigation operation to examine in detail the workflow of and arrangements for recovering public rental housing (“PRH”) flats for reallocation by the authorities.
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2024-10-04
Social Care Ombudsman publishes complaints figures for 2023-24
The Local Government and Social Care Ombudsman is reiterating its call for care providers to be required to tell people about its service, after highlighting the relatively small number of cases it deals with about the independent sector.
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2022-02-07
5. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (28 de enero al 3 de febrero de 2022)
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2024-04-08
Re-watch the webinar on “Promoting Human Rights: The Role of Ombudsman Institutions”
On 26 March 2024, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss and understand the crucial role Ombudsman institutions play in safeguarding human rights. In case you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2024-09-19
Ombudsperson welcomes delivery of compensation payments to Sons of Freedom Doukhobors, expresses concern over poor communication, unclear criteria
Seven months after the Premier’s historic apology to the Sons of Freedom Doukhobor survivors and their families in the BC legislature, the BC Ombudsperson is pleased to learn survivors of detention at New Denver in the 1950s are finally being compensated for government’s actions.
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2024-09-12
Inspector’s report on Cairns and Murgon watch-houses released
The Cairns and Murgon watch‑houses inspection report: Focus on detention of children, prepared by the Inspector of Detention Services, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Wednesday, 11 September 2024. Under the Inspector of Detention Services Act 2022 the Queensland Ombudsman, Mr Anthony Reilly, is also the Inspector of Detention Services.
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2024-09-19
Ombudsman fetes student leaders as integrity champions
The Office of the Ombudsman recognized integrity champions of the youth during its Campus Integrity Crusaders Awards Ceremony on 30 August 2024. Spearheaded by Deputy Ombudsman Jose Balmeo, Jr., Assistant Ombudsman Janina Hidalgo and Director Rhodora Fenix-Galicia, the Office awarded seven outstanding school organizations for the successful implementation of its enrolled activities promoting integrity, social responsibility and gender and development.
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2024-09-19
Chief Ombudsman’s first investigation into official information handling by council-controlled infrastructure providers
The Chief Ombudsman’s latest self-initiated investigations into official information practices will include two council-controlled organisations for the first time. Peter Boshier has announced investigations of Auckland Transport and Wellington Water along with the Wellington City Council, Queenstown Lakes District Council and Marlborough District Council.
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2023-11-15
State of Hawaii Ombudsman - Report Fiscal Year 2019-2020 (EN)
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2024-09-12
European Ombudsman encourages Council to assess risks around use of sponsorship by rotating presidency
The Ombudsman has encouraged the Council of the European Union to assess whether its guidance for corporate sponsorship of its rotating presidency is effective at mitigating potential conflicts of interest and reputational risks for the EU, and to explore possible measures to help mitigate these risks.
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2024-08-29
Case study: claims of unfair promotion practices in the armed forces of Malta
A Major in the Armed Forces of Malta (AFM) lodged a complaint after he was not promoted to the rank of Lieutenant Colonel despite meeting the eligibility criteria. He claimed the selection process for the promotion was flawed and that he suffered an injustice as a result. The investigation by the Parliamentary Ombudsman of Malta examined the selection process used for promotions from Major to Lieutenant Colonel within the AFM.
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2024-09-06
Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers
On September 5, 2024, Ontario Ombudsman Paul Dubé announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. The Ombudsman launched the investigation on his own initiative in light of several reports about children being inappropriately housed in these settings. Ombudsman staff have already visited some of these children and youth to see their living conditions and hear their concerns directly.