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2014-10-01European Region: Regional By-laws (as of September 2014)
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2014-05-05Call for single Public Services Ombudsman for England
The Public Administration Committee published a report in favour of the creation of a single Public Services Ombudsman for England. This report advocates a change to how ombudsman services are run in England and would mean a significant change to the Ombudsman Service in the UK.
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2014-05-05
Health Ombudsman urges action to prevent ‘avoidable’ deaths of people with a learning disability
Too many people with a learning disability are not getting access to the right care and treatment at the right time, leading to avoidable deaths in some cases, the Parliamentary and Health Service Ombudsman (PHSO) warns.
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2014-05-05
Control Yuan holds staff exchange program
From 26 to 30 April 2014, the Control Yuan (CY) held a Staff Exchange Program with the ombudsman/human rights offices of Asian-Pacific and African countries. The program was joined by six participants from Fiji, Kiribati, Papua New Guinea, Swaziland and Vietnam, who had just finished the three-week National Development Course (NDC) held by the Ministry of Foreign Affairs.
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2014-05-02
Recommendations to improve monitoring of potentially unsafe drivers
On 30 April 2014 Ontario Ombudsman André Marin today urged the province to ensure safer roads by fixing numerous flaws in its systems for monitoring drivers with potentially dangerous medical conditions.
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2015-02-19
Las tres postales especialmente diseñadas para la campaña
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2014-04-29
Commonwealth Ombudsman released report into service delivery complaints about Centrelink
The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.
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2014-04-29
Austrian Ombudsman Board welcomes student group from the Netherlands
On 23 April 2014 Ombudsman Dr. Günther Kräuter welcomed a group of law students from the University of Leiden (the Netherlands) in Vienna.
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2014-09-23
Manitoba Ombudsman: User’s guide to the Freedom of Information and Protection of Privacy Act
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2014-09-23
Manitoba Ombudsman: User’s guide to the Personal Health Information Act
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2014-04-28
PhD Bursary Opportunity
Queen Margaret University (QMU) is offering a fully funded bursary to support an exceptional individual to conduct PhD research in the area of alternative dispute resolution.
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2014-04-28
Link and feedback on recent webinar
On 16 April 2014, the first webinar co-sponsored by the World Bank, Open Government Partnership and the IOI was held. More than 90 participants followed the webinar ensuring a lively debate.
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2014-04-28
El IIO está de luto por el fallecimiento de su distinguido miembro Dr. Edgardo José Bistoletti
Con gran pesar y tristeza hemos tenido conocimiento de que el Dr. Edgardo José Bistoletti, distinguido miembro de la Junta Directiva del Instituto Internacional del Ombudsman (IIO), falleció después de una corta pero grave enfermedad el 18 de abril de 2014.
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2013-06-13
“The Code” - Investigation into response to allegations of excessive use of force against inmates
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2014-04-25
Provincial Ombudsman Sindh issues directives for transfer of pension
Due to delays in the transfer of family pension, the Provincial Ombudsman Sindh issued directives to the authorities concerned to initiate enquiries against the officers/officials responsible for delaying the matter of the widow complaining.
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2014-04-25
Ombudsman’s Investigation on wait times for coroners’ investigations
Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.
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2014-04-25
Enquête du Protecteur du citoyen du Québec sur les délais d'investigation des coroners
À la suite de plaintes concernant les délais d’investigation des coroners, le Protecteur du citoyen a mené une enquête sur cette problématique lourde de conséquences, tant sur le plan humain que financier, pour les familles endeuillées.
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2014-04-25
Ombudsman released report into eviction for arrears
The Ombudsman initiated investigative proceedings in October 2012 in order to examine whether eviction prevention policies were being applied consistently and whether the process was in keeping with the recommendations made two years earlier.
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2014-04-25
Time Magazine named Ombudsman one of the world’s 100 most influential people
Every year the American news magazine assembles the 100 most influential people in the world and publishes its annual Time 100 list. This year, Time Magazine included South Africa’s Public Protector, Adv. Thuli Madonsela as one of the world’s most influential people in the category “Leaders”.
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2014-09-19
IOI Europe - Press Release on the humanitarian crisis in Ukraine - 20140919
