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2019-04-18Queensland Ombudsman - Sunshine Coast Regional Council regulatory enforcement report (April 2019)
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2017-12-04Investigation into the management of maintenance claims against public housing tenant
As a result of a number of complaints to the Ombudsman and wider community concern, the Ombudsman conducted an investigation into the Department of Health and Human Services' Office of Housing's processes for determining and pursuing maintenance debts against public housing tenants. The investigation found that many public housing tenants were charged thousands of dollars for the repair of damaged public housing, even when there was no evidence they caused the damage. The investigation also found that the department was wasting public resources and breaching its responsibility as a Model Litigant by making unreasonable demands for cost recovery and pursing claims to the Victorian Civil and Administrative Tribunal.
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2023-10-30
Informe Anual 2021
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2019-09-06
Annual Report on Protection Against Discrimination - 2017 - EN
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2017-11-20
NSW - Child Death Review Team - Annual Report - 2016-17
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2020-08-11
USOA Children and Families Chapter hosts webinar
A webinar hosted by the Children and Families Chapter of the United States Ombudsman Association (USOA) on 16 September 2020 will examine approaches to reviewing child death and other critical incidents for system improvements and accountability.
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2014-02-06
Ombudsman of the State of Iowa - Annual Report 2010 - EN
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2019-06-24
Serbia - Protector of Citizens - Annual Report 2018 - EN
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2020-07-13
Public Defender of Rights - Annual Report 2019 EN
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2019-07-25
China - Ombudsman Hong Kong - Annual Report 2019 EN
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2020-06-18
Ombudsman of the Republic of Latvia_Fight against poverty_Overview
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2018-10-18
Serbia - Protector of Citizens - Annual Report 2012 - EN
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2021-11-17
Rapport annuel : Santé mentale des enfants - le droit au bien-êtra
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2019-09-09
Council of Europe Highlights 2018_english
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2018-08-10
The Ombudsmans Casebook - August 2018
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2018-04-12
France - Annual Report 2009 - EN
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2014-05-08
Ombudsman of Ireland - Annual Report 2010 - EN
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2019-06-06
Concept of combating criminal subculture in the penitentiary institutions (June 2019)
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2014-02-10
Queensland Ombudsman - Annual Report 2010/2011 - EN
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2019-07-10
Parliamentary Ombudsman Malta Annual Report 2018