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2019-07-24Ombudsman investigator training in Fiji
Fourteen representatives from seven Pacific countries will undertake Ombudsman investigator training in Fiji next week. The Office of the New Zealand Ombudsman is leading the training which will take a typical complaint through the whole investigation process.
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2023-11-0757. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2023-07-26
10th CAROA Conference - Draft Agenda
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2024-10-17
Ombudsman institution critical about the process of solving long-lasting problems in the field of environment also at the President’s Forum
On 30 September 2024, the President of the Republic of Slovenia, Nataša Pirc Musar, at Brdo pri Kranju hosted the fourth President’s Forum, in the forefront of which was the right to healthy a living environment. During the debate, Deputy Ombudsman, Dr Dijana Možina Zupanc, emphasised that violations of human rights in this field are ongoing, since every year the institution receives almost 200 complaints, of which approximately one fifth is valid.
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2023-05-15
Queensland Ombudsman - Casebook 2023
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2023-07-28
Defensor del Pueblo - Annual Report - 2019 - EN
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2025-08-14
PHSO - End-of-life care: improving ‘do not attempt CPR’ conversations for everyone
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2020-07-17
World Bank Group advertises vacancy for Head of Compliance Advisor Ombudsman
The World Bank Group is currently advertising a vacancy for the Head of the Office of the Compliance Advisor Ombudsman (CAO) for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA) for social and environmental concerns.
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2021-03-08
OSCE Guide on Understanding Anti-Muslim Hate Crimes
Intolerance against Muslims in any form — be it violence, discrimination, harassment or online abuse — has a detrimental effect on the lives of Muslim individuals and communities. This Guide, published by the Office for Democratic Institutions and Human Rights of the Organization for Secutiry and Co-operation in Europe (OSCE), is designed to aid governments in their actions on preventing and combating hate crimes.
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2022-10-25
NSW Ombudsman - Annual Report 2021/2022
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2022-10-25
NSW Ombudsman - Annual Report 2021/2022- EN
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2024-10-02
Invitation to Annual Military Ombud Symposium
The South African Military Ombud, Lieutenant General (Retired) V.R. Masondo, has the pleasure of inviting all IOI members to attend the Annual Military Ombud Symposium with the theme “Affirming and Promoting the Military Ombud’s Oversight Responsibility: 30 years into democracy", which will take place on 22 November 2024 (9.30 am SAST) and can be attended in person oronline. Click here for more information.
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2021-02-11
Covid-19 and access to health care services for persons affected by HIV and TB
The Ombudsperson Institution of the Republic of Kosovo, pursuant to his constitutional and legal mandate, has submitted to responsible authorities and has published the Ex. Office Report with Recommendations No. 698/2020 regarding access to health care services for persons affected by the Human Immunodeficiency Virus (HIV) and Tuberculosis (TB), during the COVID-19 pandemic period in Kosovo.
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2023-07-27
Manitoba Ombudsman 2014 Annual Report
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2023-07-28
GANHRI 2020 Annual Report
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2014-02-24
Occasional Paper #06
Brief on the office of the ombudsman (1980) Charles Ferris / Brian Goodman / Gordon Mayer Prepared for presentation before the Ombudsman Committee at the International Bar Association's (I.B.A.) 18th Biennial Conference. Historical background of the Ombudsman, the I.B.A. definition of Ombudsman and a discussion of the jurisdictionand powers of most offices.
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2022-07-22
Ombudsman Kenya - Newsletter Issue 5 (April - June 2022)
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2024-10-02
Ombudsman’s recommendations to address issues arising from the implementation of “Universal Coverage for Emergency Patients” policy
The Universal Coverage for Emergency Patients is a government policy presented to the parliament by the Council of Ministers. The Council of Ministers has approved the criteria, methoos, and conditions for determining costs associated with treating critical emergency patients under the UCEP policy. As this policy involves multiple government agencies and ministries, the Thailand Ombudsman’s fact-finding results and recommendations have been submitted to the Prime Minister for review and appropriate action.
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2023-12-14
AOMA held its 7th General Assembly
The African Ombudsman and Mediators Association (AOMA) successfully concluded its 7th General Assembly in Kigali, Rwanda, from 27-29 November 2023. Themed "Navigating Ethical Dilemmas in Mediation and Ombudsman Roles," this assembly was a pivotal forum for leaders and delegates from across Africa to engage in meaningful discussions regarding the evolving ethical considerations in mediation and Ombudsman services.
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2023-07-26
20. Breakout Session III: Ms Nicola Williams - The Ombudsman and Multiple Jurisdictions