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2025-08-06IOI Administrative Bodies
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2020-12-02Chancellor of Justice activities 2018/2019 - English overview now available
The Annual Report 2018/2019 of the Chancellor of Justice gives an overview of the activities of the office in areas such as the rule of law, the rights of the child, the rights of persons with disabilities, prevention of ill-treatment, protection and promotion of human rights, and protection of privacy. The English overview of the report is now available.
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2023-05-10
The Ombudsman signs MoU with Voice of Accountability
The Ombudsman of the Republic of Malawi, Grace Malera, on Thursday, May 4 2023, signed a Memorandum of Understanding (MoU) with the Voice of Accountability project for a production of radio and television programs called Kulondoloza.
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2025-08-05
Save the Date for the AORC-IOI Webinar on Gender-Inclusive Policies
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2023-07-28
Control Yuan - Annual Report 2022
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2023-11-30
NIPSO - Report - Investigation of a complaint against Belfast Health and Social Care Trust - EN
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2023-08-21
Serbia - Protector of Citizens - NPM Report 2022
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2019-07-30
Cooperation between the Parliamentary Ombudsman and the Spanish Defensor del Pueblo to reunite unaccompanied minor with family
The Office of the Ombudsman of Malta received a request for cooperation from the Office of the Spanish Defensor Del Pueblo concerning an unaccompanied minor who was given shelter in Malta after departing from Libya, and who claimed to have been separated from his family who were residing in a centre in Malaga.
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2023-08-28
Austria - Report on NPM activities 2022 - EN
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2022-08-02
AOMA - African Ombudsman Today - Issue 14 (March 2022)
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2023-11-07
02. Plenary Session I: Prof. Alasdair Roberts – Transparency in troubled times
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2023-07-26
10. Theme II: The Ombudsman as a catalyst for citizen participation - questionnaire summary report by Prof. Dr. Didier Caluwaerts (Vrije Universiteit Brussel) - speech
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2021-03-09
Poland must apply internationally recognized standards to ensure Ombudsman can operate without interruption
In view of current developments in Poland, the IOI reissues its official letter of support from October 2020, stating its opinion on provisions regulating the transitional period until a new office holder will be elected for the position of the Polish Commissioner for Human Rights. Poland must apply and consider internationally recognized standards such as the Venice Principles to ensure that the Ombudsman institution is able to fulfil its mandate without interruption in the service of the citizens of Poland.
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2023-07-25
07. Theme I: Ombudsman experiences - presentation by Andreas Pottakis (Greek Ombudsman)
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2022-09-28
Ombudsman South Australia - 2021/2022
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2023-11-17
AOB - UPR Mid Term Report - EN
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2023-11-15
Veterans Ombudsman Review - January 2013
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2023-11-15
SPSO - Local Government Sector - Annual Report - 2013/2014 - EN
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2023-05-09
Ombudsman City of Toronto - Annual Report 2022 - EN
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2024-08-22
Canada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across Canada
The Taxpayers’ Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres’ regular hours of service.