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2013-08-05Ombudsman releases Annual Report 2012-2013
The Office of The Ombudsman of Hong Kong has lately released the Annual Report for the period 1 April 2012 to 31 March 2013. During the year, it received 5,501 complaints, 9.4% higher than last year’s.
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2012-04-05Netherlands National Ombudsman - Annual Report 2007 NL
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2013-05-15
Spain Valedor do Pobo de Galicia - Annual Report 2012 ES
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2013-08-02
Research project on impact of systematic investigations
The City of Toronto Ombudsman has received funding from the International Ombudsman Institute (IOI) to lead a research project that will look at the impact that systemic investigations have had on the service to Toronto’s residents.
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2013-08-02
Ontario Ombudsman assesses police de-escalation guidelines
Ontario Ombudsman André Marin has directed his staff to conduct a case assessment to determine whether or not an investigation is warranted in the wake of a recent Toronto Police shooting.
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2011-04-07
Bulletin d'information avril 2011
Le Valedor do Pobo de Galice a publié son bulletin d'information en avril. Vous pouvez télécharger la version espagnole ici.
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2014-06-10
Présentation des rapports annuels 2012 et 2013
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2013-07-31
Scottish Ombudsman publishes Annual Report 2012/2013
On 26 July 2013, the Scottish Public Services Ombudsman (SPSO) laid its 2012/2013 public report before the Scottish Parliament. Despite increasing numbers of complaints and significant cuts in resourcing, the office’s productivity also rose and the SPSO dealt with 9% more complaints than in the previous year.
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2013-07-31
QMU research report on ombudsmen schemes in the UK
The Edinburgh-based Queen Margaret University, which has an excellent reputation as a centre for ombudsman and complaint handling practice, published a research report on the future of ombudsmen schemes in the United Kingdom.
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2012-04-06
Sweden - Annual Report 2008 (Swedish+EN)
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2014-01-03
01. Opening Ceremony: Berit Andnor, Committee Chairman's Welcome
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2014-01-03
01.a Opening Ceremony: Per Westerberg, Speaker's Welcome
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2014-01-03
02. Opening Ceremony: Bill Angrick, I.O.I. President's Welcome
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2014-01-03
03. Opening Ceremony: Mats Melin, Swedish Ombudsman's Welcome
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2014-01-03
04. Plenary Session I: Kofi Annan, Sovereignty - The State and the Individual
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2014-01-03
05. Plenary Session I: Navanethem Pillay, Current Challenges to the Protection and Promotion of Human Rights
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2014-01-03
07. Plenary Session I: Henrik Jordahl, Privatization: Is dismantling Public Authority an International Trend?
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2014-01-03
08. Workshop 1: Riitta-Leena Paunio, The Ombudsman as Human Rights Defender
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2014-01-03
10. Workshop 1: Thomas Hammarberg, Ombudsmen Need Independence to Speak Out for Human Rights
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2014-01-03
11. Workshop 2: Javed Sadiq Malik, The Ombudsman Reaching Outside the Public Sector
