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2024-02-01Jeux Olympiques et Paralympiques 2024 : La Défenseure des droits va enquêter sur les risques d’atteintes aux droits et libertés
Alertée par les associations, membres de son comité d’entente Précarité, et par voie de presse, la Défenseure des droits, Claire Hédon, a décidé de se saisir d’office de risques d’atteintes aux droits et libertés ainsi que d’éventuelles situations de discrimination dans le contexte de la préparation et de l’organisation des Jeux Olympiques et Paralympiques qui se tiendront à Paris à l’été 2024.
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2024-07-18
Taxpayers’ Ombudsperson launches systemic examination into Canada Revenue Agency’s 2023 bare trust filing requirements
The Taxpayers’ Ombudsperson, Mr. François Boileau, has formally opened a systemic examination into whether the Canada Revenue Agency (CRA) respected taxpayers’ rights in its administration of bare trust filing requirements for the 2023 tax year.
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2024-07-18
French Language Services Commissioner urges Ontario to respect law by making all out-of-home advertising bilingual
French Language Services Commissioner Carl Bouchard released on 12 July 2024 a report urging the Ontario government to make all of its out-of-home advertising bilingual, after his latest investigation found it systematically failed to meet its obligations under the French Language Services Act (FLSA) – even when communicating important public health information.
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2024-07-18
Le Commissaire aux services en français exhorte l’Ontario à respecter la Loi et rendre toute la publicité extérieure bilingue
Le Commissaire aux services en français Carl Bouchard a publié le 12 Juillet 2024 un rapport exhortant le gouvernement de l'Ontario à rendre bilingue toute sa publicité extérieure, après que sa dernière enquête a révélé un manquement systématique aux obligations de la Loi sur les services en français (LSF) – même lorsqu'il s'agissait de communications importantes sur la santé publique.
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2024-07-18
Complaints to the Ombudsman reveal systemic issues
In Kevin Brezinski’s latest public report, systemic issues were uncovered within the Alberta Adult Health Benefit program and Alberta Child Health Benefit program, operated jointly by Alberta Health and Seniors, Community and Social Services (SCSS).
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2024-07-18
En el caso de la muerte de una cocinera de un centro penitenciario, la síndica alerta de una actitud laxa por parte del Departamento de Justicia
El pasado mes de marzo un interno del Centro Penitenciario Mas d'Enric, que realizaba funciones de auxiliar de cocina, mató con un cuchillo a Núria, una cocinera del centro, y a continuación se suicidó. En señal de protesta e indignación, numerosos trabajadores penitenciarios protagonizaron bloqueos en los accesos a los centros penitenciarios de Cataluña que provocaron afectaciones al funcionamiento habitual de los centros. Ante estos hechos, organizaciones sociales de protección de derechos humanos, abogados y familiares de personas privadas de libertad se dirigieron a la institución del Síndic de Greuges para denunciar las afectaciones que sufrían los internos como consecuencia de este bloqueo.
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2024-07-18
SPSO publishes new complaints handling guidance to empower children and young people in Scotland
The Scottish Public Services Ombudsman (SPSO) has launched new guidance to support Scottish public services in taking a Child Friendly approach to complaints, following the introduction of a new legal Act in Scotland.
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2024-07-18
Information brochure on whistleblowers published by the Federal Ombudsman
The Federal Ombudsman of Belgium published a new information brochure for whistleblowers. It is an informative and practical tool with the most important information for whistleblowers who want to make a report to the Federal Ombudsman. The brochure sets out the procedures for making a report and for obtaining protection from the Belgian institution.
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2024-07-18
Parliamentary Ombudsman submitted Annual Report 2023 to Speaker of Parliament
On 25 June 2024, Parliamentary Ombudsman Petri Jääskeläinen submitted his Annual Report 2023 to Speaker of Parliament Jussi Halla-aho. In 2023, there were a total of 7,124 complaints (6,613 in 2022). This is just over 500 (7.7%) more than the previous year. The largest number of complaints concerned social welfare 1,136 (997), the police 855 (821), healthcare 803 (751) and criminal sanctions 591 (672). In the reporting year, 6,876 complaints were resolved. The corresponding figure in 2022 was 6,857.
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2024-07-12
First Follow-up session with 10 Ambassadors of Sindh Madressatul Islam University held by Honourable Ombudsman Sindh
First follow-up session of Brand Ambassador Program was held on 10 July 2024 at the Secretariat Provincial Ombudsman Sindh with the 10 selected students as Ambassadors for Ombudsman Sindh from the Sindh Madressatul Islam University. Mr Mustafa Jatio, Assistant Director SMIU accompanied the students.
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2024-07-11
National Ombudsday
On 25 June 2024, the Knesset (Israeli parliament) hosted a special event to mark "National Ombudsday", on the theme: "The investigation of complaints in a state of emergency".
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2024-08-12Public Independent Conciliator of the North-West Region of Cameroon
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2024-08-12
Defensoría de los Derechos de Niñas, Niños y Adolescentes de la Provincia de Córdoba, Argentina
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2024-08-12
Regional Ombudsperson of Tyrol
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2024-08-12
Alaska State Ombudsman
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2024-07-10
Office of the Ombudsman releases 2023 Annual Report
The Office of the Ombudsman has released the 2023 Annual Report which presents the activities that the Office carried out in the year. Pursuant to the Constitution of the Republic of Malawi and the Ombudsman Act, the Ombudsman has submitted the report to the National Assembly through the Office of the speaker.
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2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.
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2024-07-10
Ombudsman for Children expresses despair at situation facing children in care
On Monday, 8 July 2024, the Ombudsman for Children, Dr Niall Muldoon, expressed his despair at the last volume of case reports published by the Child Law Project. He has also expressed serious concern about the fact that the Child Law Project has not been re-commissioned, and fears that this indicates the shutting down of open communication between the courts and the public in relation to children in care.
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2024-07-10
OPCAT visits to ACT policing places of detention
The Commonwealth National Preventive Mechanism (NPM) and the ACT Ombudsman, as part of the ACT NPM, jointly monitor the conditions of detention in AFP and ACT policing facilities, to prevent the risk of torture or ill-treatment of detainees.
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2024-07-10
Reminder: Tender for IOI regional subsidies 2024/2025 still open
The IOI Board of Directors decided at their Board meeting held in The Hague in May 2024 to continue the regional subsidy programme for the membership year 2024/2025. Members wishing to apply for regional subsidies are invited to submit project proposals until 5 August 2024.