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2021-04-30Moratoria: Ombudsman clarifies the scope of bank loans to higher education students
The Ombudsman consulted the Secretary of State for Finance, in order to ascertain the Secretary of State for Finance's interpretation of the current version of Decree-Law no. 10-J/2020, of 26.03, and received a clarification from him, in line with the Ombudsman's interpretation, that bank loans to higher education students are included within the scope of the public moratorium.
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2021-04-30
2020 English Annual Report of the Ombudsman Institution of Turkey now available
The Ombudsman Institution of the Republic of Turkey is pleased to share the abridged English version of its 2020 Annual Report. The original Annual Report is 582 pages long.
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2020-06-12The New Public Services Ombudsman for Wales
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2021-06-16
President addresses opening ceremony of the Third Latin American Congress on Restorative Justice
Chris Field, President of the International Ombudsman Institute and Western Australian Ombudsman, delivered an opening address to the 3rd Latin American Restorative Justice Congress.
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2024-08-16
Woman repaid thousands after healthcare provider failed to properly assess and fund her mother’s care
The Parliamentary and Health Service Ombudsman (PHSO) is urging Integrated Care Boards (ICB) to learn from mistakes and take action to prevent other families facing unnecessary financial strain after a case investigated by the Ombudsman highlighted the issue.
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2020-06-30
Meaningful change sought, not ticking the box
A public apology to victims of a child sex offender, increased funding for State Trustees, and promises to reform the WorkSafe system so it delivers fairer outcomes for long-term injured workers.
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2021-05-31
The "Oversight 911" Report sheds light on Ontario's ambulance oversight system
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2020-08-31
Ombudsman presents Annual Report 2019 to the Parliament
Albania Ombudsman Mrs. Erinda Ballanca presented the institution’s Annual Report for the year 2019 to the Parliament of Albania on the 9 July 2020. The Report summarizes a comprehensive overview of last year’s activity of the largest human rights institution in the country in accordance with its constitutional mandate.
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2021-06-07
Access to health files and monitoring of prisons during the Covid-19 pandemic
The Parliamentary Ombudsman of Denmark issued press releases on the access to files from the health authorities and the monitoring of Prison and Probation Service institutions during the Covid-19 pandemic.
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2020-11-04
Control Yuan protects the rights of persons with disabilities
Members of the Control Yuan (CY) National Human Rights Commission (NHRC) were invited by the Social and Family Affairs Administration, Ministry of Health and Welfare, to attend a review meeting on the 2nd State Report of Convention on Rights of Persons with Disabilities (CRPD).
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2021-05-27
PHSO Study: The art of Ombudsman - leadership through international crisis (May 2021)
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2020-08-20
European Ombudsman carries out a series of inquiries and initiatives into the COVID-19 response in the EU administration
In response to the unprecedented situation created by COVID-19, many of the EU institutions, agencies and bodies were required to adopt targeted measures and/or to adapt their working processes to deal with the challenges of the emergency. These ranged from helping to coordinate the public health response in the EU and the approval of dedicated medicines to economic measures to address the social and economic impact of the crisis.
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2021-04-30
Vassiliki K. Vretou - The Ombudsman's role in environmental governance and sustainable development at national and international level: the protection of future generations - table of contents - EN
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2021-02-04
Queensland Ombudsman: The Patient Travel Subsidy Scheme report (June 2017)
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2021-11-03
Draft agenda - International conference on Advancing the Rights of Older People in an Age of Longevity - EN
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2019-08-14
Six inadequacies in the BD’s implementation of the Scheme
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2020-12-04
The Ombudsman’s Awards 2020 - List of Winners: Public Organisations
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2020-08-11
Challenges Covid-19 brings for the health system
The publication "COVID-19 Challenges for Health Systems" is now available. The document was prepared on the basis of the dissertation in the Webinar "Challenges of COVID-19 for health systems", held on May 25, 2020 and organized by FIO and the Network of National Institutions for the Promotion and Protection of Human Rights of the American Continent (RINDHCA).
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2019-09-09
Meeting of the Azerbaijani Ombudsman and the Chief of the IOM in order to foster collaboration regarding the protection of migrants’ rights
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2020-12-16
Office of the Veterans Ombudsman 2019-2020 Annual Report tabled
The Office of the Veterans Ombudsman (OVO) 2019-2020 Annual Report was tabled on 9 December 2020 in the House of Commons by the Honourable Lawrence MacAulay, Minister of Veterans Affairs and Associate Minister of National Defence. It provides an overview of the OVO’s activities from 1 April 2019 to 31 March 2020.
