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2018-04-17Kela’s changed policy regarding basic social assistance has endangered the continuity
Numerous complaints have been submitted to the Parliamentary Ombudsman criticising the social security institution Kela for refusing to grant basic social assistance for medication prescribed by doctors, or other health care expenses since it changed its policy concerning the granting of basic social assistance for health care exprenses in autumn of 2017.
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2022-10-31
Webinar on “Dealing with Challenging Behaviour”
You are cordially invited to a webinar under the theme “Dealing with Challenging Behaviour”, which will be organized by the African Ombudsman Research Centre (AORC) in collaboration with the IOI on 15 November 2022. Save the date and register in advance to receive the official invitation, order of proceedings and speaker details soon.
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2023-06-09Local Government & Social Care Ombudsman - Unsuitable temporary accommodation - EN
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2023-06-23
Kosovo - Ombudsperson Institution - Annual Report 2022 - EN
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2023-06-23
Kosovo - Ombudsperson Institution - Annual Report 2022 - EN
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2023-01-04
Office of the Ombudsman of Western Australia commences major new Reportable Conduct Scheme function
The Office of the Ombudsman of Western Australia has commenced a major new function to monitor, oversee and review investigations into allegations of, and convictions for, child abuse.
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2023-07-26
14. Theme III: Ombudsman experiences - presentation by Mr Petri Jääskiläinen (Parliamentary Ombudsman, Finland)
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2023-06-29
Former Local Government and Social Care Ombudsman honoured by King
Former Local Government and Social Care Ombudsman Michael King has been awarded a CBE in His Majesty the King’s Birthday Honours, announced 19 June 2023. Mr King served as the Local Government and Social Care Ombudsman from 2017 to March 2023, having previously been the organisation’s Chief Executive and serving more than 30 years in the public sector including as a trading standards officer.
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2023-10-02
IOI Administrative Bodies
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2023-08-24
Botswana Ombudsman - Announcement - IOE 2024 - EN
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2023-07-26
04. Plenary Session I: Ms Connie Lau - Evolution of Ombudsmanship: The Case of Hong Kong
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2023-05-17
In Memoriam Ivan Bizjak
Human Rights Ombudsman Peter Svetina and his collegues offer their sincere condolences to family, relatives and friends regarding the passing of Ivan Bizjak, the first Human Rights Ombudsman in the independent Republic of Slovenia, at the age of 68.
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2023-05-12
Commonwealth and ACT Ombudsman published paper on multi-agency service delivery and hosts its annual Complaint Handling Forum
In April 2023, the Office of the Commonwealth Ombudsman published an Insights paper on multi-agency service delivery, to provide specifics on complaint handling, communication and responding when things go wrong. In June 2023, the Office will hold its annual Complaint Handling Forum.
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2022-10-07
Ombudsman releases Annual Report
The Office of the Alberta Ombudsman, Peter Sherstan, is pleased to share the Alberta Ombudsman Annual Report for the period 1, 2021 to March 31, 2022.
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2023-07-28
Seoul Metropolitan Government Citizens' Ombudsman Commission- Annual Report 2021
Seoul Metropolitan Government Citizens' Ombudsman Commission- Annual Report 2021
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2023-06-01
Ombudsman New South Wales - More than shelter special report - EN
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2023-06-01
Northern Ireland Public Services Ombudsman - PIP and the Value of Further Evidence - EN
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2023-05-31
CORE - Annual report 2021-2022 - EN
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2015-11-12
LGO Review on adult social care complaints 2014/2015 (Nov. 2015) - EN
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2018-06-26
Ombudsman of Ireland - Annual Report 2017 - EN