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2015-03-19Ombudsman publishes Complaint Investigation Reports
This month the Scottish Ombudsman Jim Martin is laying four reports before the Scottish Parliament – three about the NHS and one about Scottish Water. He is laying a report on 61 decisions about all of the sectors under his remit.
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2015-12-18guenther-kraeuter-adam-bodnar-ulrike-grieshofer
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2015-03-18
Administrations accepted 72% of Ombudsman’s recommendations
Ombudsman Becerril presented the institution’s Annual Report for 2014. The Office received 23,186 and made 467 recommendations, 72% of which were accepted by the public administration.
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2013-11-07
La Defensora del Pueblo celebra el XXX Aniversario de la institución
Este año se cumple el XXX aniversario de la puesta en funcionamientodel Defensor del Pueblo como institución al servicio de los ciudadanos. Para celebrarlo, la Defensora del Pueblo, Soledad Becerril, organizó el 27 de septiembre de 2013 en el Senado una jornada en la que se debatió sobre la figura del Ombudsman y sobre los retos a los que se enfrentan las instituciones de defensa de los derechos humanos.
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2015-03-17
Economist Intelligence Unit report on business and human rights
New policy report by the Economist Intelligence Unit, sponsored by the Universal Rights Group, on "The Road From Principles To Practice: today's challenges for business in respecting human rights".
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2015-03-17
IOI mourns the passing away of Honorary Mediator Mathieu Vangah Ekra
The former minister and honorary mediator of Ivory Coast Mathieu Vangah Ekra passed away in Abidjan at the end of February 2015.
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2013-11-08
African Ombudsman Today – Numero 6, aout 2013 FR
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2015-03-16
Vulnerable elderly woman suffers severe facial bruising in hospital that failed her
A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable lady was admitted to hospital with a chest infection and suffered severe bruising to her face when she fell out of bed, when an agency health care assistant was changing her bedding.
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2014-02-06
Ombudsman City of Toronto - Annual Report 2009 - EN
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2015-07-31
Ombudsman Ontario - Rapport annuel - 2014/2015 - FR
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2014-01-24
China - Ombudsman Hong Kong - Annual Report 2008 EN
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2015-03-13
Signing of Memorandum of Understanding with ICC in Geneva
The 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights in Geneva was marked by the official signing of a Memorandum of Understanding between the ICC and the IOI on 12 March 2015.
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2015-03-13
President Walters and Secretary General Kräuter attend 28th annual ICC meeting in Geneva
IOI President John R. Walters and IOI Secretary General Günther Kräuter attended the 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights which was held in Geneva from 11 to 13 March 2015.
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2015-03-12
Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2015-03-12
Ombudsman Stephenson re-appointed
Lynette Stephenson was re-appointed Ombudsman of Trinidad and Tobago on 19 February 2015 for a term of three years by the President of Trinidad and Tobago.
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2015-03-12
IOI mourns the passing away of former ombudsman Tiémoko Marc Garango
General Tiémoko Marc Garango, first Mediator and a key figure in the political life of Burkina Faso, died in Ouagadougou on 6 March 2015, aged 88.
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2014-01-03
30. Back to Roots: Moulay Mhmamed Iraki, In the Kingdom of Marocco. Readings in the Islamic Model of Ombudsman
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2015-07-27
Pacific Ombudsaman Alliance Network News Issue 36
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2015-03-11
Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.
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2015-03-11
Ombudsman calls for statute stipulating max. duration of pre-trial detention
According to the Commissioner for Fundamental Rights, the principle of the rule of law and the fundamental right to personal liberty imply that there should be a statute stipulating the maximum duration of pre-trial detention.
