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2024-10-17Publication du rapport annuel 2023-2024 de l’ombudsman des contribuables
L’ombudsman des contribuables du Canada, Me François Boileau, a publié son rapport annuel, Accès équitable au service, qui a été déposé à la Chambre des communes le 8 octobre 2024 par Mme Iqra Khalid, secrétaire parlementaire de la ministre du Revenu national. Le rapport fournit un aperçu des activités du Bureau de l’ombudsman des contribuables entre le 1er avril 2023 et le 31 mars 2024.
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2024-10-17
Release of the report, A shared future: A closer look at our official language minority communities
Commissioner of Official Languages of Canada Raymond Théberge released his report entitled A shared future: A closer look at our official language minority communities on 9 Oktober 2024. The report provides an overview of the current realities of official language minority communities, which are often on the front lines of official language challenges across Canada.
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2024-10-17
Publication du rapport Un avenir en commun : regard sur nos communautés de langue officielle en situation minoritaire
Le commissaire aux langues officielles du Canada, Raymond Théberge, a dévoilé son rapport Un avenir en commun : regard sur nos communautés de langue officielle en situation minoritaire le 9 octobre 2024. Cet état des lieux met en lumière la réalité actuelle des communautés de langue officielle en situation minoritaire, celles-ci étant souvent en première ligne en ce qui a trait aux défis liés aux langues officielles à travers le Canada.
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2024-10-17
Ombudspersons and their advisers from 18 countries gathered in Estonia to discuss AI and Human Rights
This week, ombudspersons and their advisers from 18 countries across Europe, Africa, and Asia convened in Estonia for a two-day training seminar focused on the technological, legal, and ethical dimensions of AI in administrative decisions and ombuds investigations. As AI evolves rapidly, ensuring its alignment with human rights, the rule of law, and democratic values in decision-making processes is becoming increasingly important. This training seminar was financed by the International Ombudsman Institute.
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2024-06-13
Personas mayores se informaron sobre sus derechos
La Defensoría del Pueblo de Jujuy en coordinación con la Dirección General de Personas Mayores brindó un charla informativa a concurrentes del «Centro de Día Virgen del Valle», ubicado en el barrio Mariano Moreno de la capital jujeña. El objetivo de esta iniciativa fue interiorizar a las personas mayores sobre la función de la defensoría, facultades, maneras de intervención y áreas de la misma.
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2024-06-20
Invitación especial: Nuevas tecnologías y Derechos Humanos
La Defensoría del Pueblo de la provincia de Santa Fe convoca a participar en los encuentros sobre Nuevas tecnologías y derechos humanos que comenzaron a transitarse el año pasado en el marco del grupo de trabajo de la Federación Iberoamericana de Ombudperson (FIO). La próxima reunión se realizará el 27 de junio y será acerca de “Organismos internacionales y nuevas tecnologías".
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2024-06-13
Preoccupación por la posible eliminación del nomenclador del sistema de prestaciones para personas con discapacidad
La Defensora del Pueblo de la Ciudad de Buenos Aires, María Rosa Muiños, encabezó una reunión con representantes de organizaciones que trabajan por los derechos de las personas con discapacidad ante la posible eliminación del nomenclador del sistema de prestaciones básicas por parte del Gobierno Nacional. Los representantes expresaron su preocupación por la medida que permitiría que cada financiador establezca sus propios aranceles, en lugar de acordarlos en el Directorio de Prestaciones Básicas para todos los financiadores del Sistema.
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2024-06-13
La Defensoría del Pueblo pide a Corpac que implemente un plan de contingencia ante posibles situaciones de emergencia
La Defensoría del Pueblo del Perú advierte con preocupación que la falta de mecanismos de información y reclamación afectan severamente derechos de pasajeros. Hecho ocurrido la semana pasada advierte la fragilidad de la seguridad operacional en el servicio aeroportuario nacional.
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2024-06-05
La Defensoría promueve la incorporación de la perspectiva de Género en ámbito legislativo
En el salón Marcos Paz de Legislatura jujeña, profesionales del Instituto de Prevención, Promoción y Protección de los Derechos de la Mujer de la Defensoría del Pueblo de la provincia de Jujuy fueron recibidas por la comisión de Género.
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2024-10-10
€17.9m investment in local authority halting site will benefit children and can be an example to others
The response from a Local Authority to an Ombudsman for Children’s Office investigation into living conditions for 66 children and their families at a halting site could act as a blueprint of success for other local authorities to follow.
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2024-10-10
Alleged non-payment of 2020 nursing industrial awards for nurses in Central province
In 2020, the Post Courier reported an alleged understaffing of nursing personnel and unpaid nursing awards for nurses in Central province. The Ombudsman Commission invoked its power and registered an own initiative complaint and investigated the matter after having knowledge of the media publication. On 23 February 2024, the Central Provincial Health Authority informed the Ombudsman Commission that all the outstanding nurses’ awards were paid.
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2024-10-10
Forging connections in Red Deer
September was an eventful month for the Alberta Ombudsman’s office, highlighted by the release of their 57th Annual Report and a meaningful trip to Red Deer. This journey, made by the Alberta Ombudsman and select staff, stands out as an effective way to raise awareness about the services the institution offers to Albertans and to provide valuable education to local authorities. Engaging with communities across the province helps build stronger relationships and ensures that residents know how to access their services.
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2024-10-10
Public Protector South Africa releases reports on investigations it concluded in the second quarter of this year
The Public Protector South Africa (PPSA) on 30 September 2024 issued its reports based on investigations conducted in the second quarter of the 2024/25 financial year. During this period, the PPSA received 1,489 new complaints, of which 756 were early resolution, 641 related to a lack of service delivery, while 92 were in respect of allegations of maladministration and related improprieties in the conduct of state affairs.
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2024-10-10
Office of the Ombudsman attends open government partnerships meeting
Ombudsman Grace Tikambenji Malera led a delegation from her office to an Open Government Partnership (OGP) Status update meeting. The OGP is a unique partnership of civil society and Government founded and driven by a unity of purpose to promote transparent, participatory, inclusive and accountable governance.
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2024-10-10
International Ombudsman Summit 2024 and Hong Kong Ombudsman 35th Anniversary Reception
The year 2024 marks the 35th anniversary of the establishment of the Office of The Ombudsman, Hong Kong, China. To commemorate this important milestone, the institution will be hosting for the first time an International Ombudsman Summit with the theme "Ombudsman in a Changing World: Learning from the Past; Preparing for the Future" on 3 December 2024 in the Hong Kong Palace Museum. Kindly click here to register for the event.
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2024-10-10
CY issues correction to Ministry of Labor and New Taipei City Government on forced unpaid leave to foreign fishermen
An investigation conducted by Control Yuan has found that after the end of Taiwan’s neritic squid fishing season in September 2023, employers and agents flexibly adjusted fishing manpower using “consensual termination of contract” to avoid requirements of the Labor Standards Act. As a result, 64 foreign fishermen were forced to take unpaid leave, denied the three-year guarantee of work in their contracts, and not given severance pay.
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2024-10-10
The Ombudsman resigns in order to become judge with the Court of Justice of the European Union
On 2 October 2024, the governments of the EU Member States appointed the Danish Parliamentary Ombudsman as judge to the Court of Justice of the European Union. He will be sworn in and take office on 7 October 2024. For the same reason, Niels Fenger resigns as Ombudsman, with effect from the same day.
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2024-10-04
Ombudsman Commission intervention results in neighbourhood relief from water woes
In October 2022, the Ombudsman Commission received a complaint in relation to continuous waters disruptions from a long-time resident in one of the suburbs in the National Capital District (city). The resident raised concern that her neighbourhood had been experiencing continuous water disruption for almost twenty years.
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2024-10-04
Ombudsman Western Australia Annual Report 2023-24 tabled in Parliament
The office of the Western Australian Ombudsman has tabled its 2023-24 annual report in Parliament. The report outlines the work of the Office for the year, including receipt of 2,437 complaints and 12,079 enquiries, finalisation of 95% of complaints within 3 months and the acceptance of all recommendations.
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2024-10-04
Social Care Ombudsman publishes complaints figures for 2023-24
The Local Government and Social Care Ombudsman is reiterating its call for care providers to be required to tell people about its service, after highlighting the relatively small number of cases it deals with about the independent sector.