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2016-02-29Ombudsman New South Wales – Training Notes – Analytical Skills
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2016-02-29
Ombudsman New South Wales – Managing Complainant Expectations
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2016-02-29
Ombudsman New South Wales – Training notes – Getting the most out of interviewing a complainant
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2016-02-29
Queensland Ombudsman – Media Policy
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2016-02-29
Ombudsman New South Wales – Presentation notes – Core components for an Ombudsman
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2016-02-29
Ombudsman New South Wales – Presentation notes – Ethics, accountability, transparency and fairness
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2016-02-29
New South Wales Ombudsman – presentation notes – Building and maintaining the reputation of the Ombudsman
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2016-02-29
Planning cycle diagram
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2016-02-29
Ombudsman New South Wales – Quick Guide on File Management
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2016-02-29
Kiribati Public Service Office – Complaint Handling Toolkit
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2016-02-29
Ombudsman New South Wales – Issues Impacting on How Complaints Are Dealt With
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2015-06-03Evacuation du campement de migrants à Paris, boulevard de la Chapelle
Le Défenseur des droits, Jacques Toubon, suit avec attention la situation des migrants dont le campement a été évacué ce matin par les forces de l’ordre à Paris dans le Xe arrondissement. Il partage les préoccupations des pouvoirs publics sur les risques, notamment sanitaires, encourus par ces hommes, ces femmes et ces enfants qui, depuis plusieurs mois vivaient dans la rue.
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2014-02-06
Procuraduría de los Derechos Humanos - Annual Report 2007 - ES
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2014-01-24
Defensora del Pueblo visits the immigrant detention centre of Barcelona
The Spanish Ombudsman, Ms. Soledad Becerril, and the First Deputy Ombudsman, Francisco Fernández Marugán, visited the immigrant detention center of the Zona Franca, in Barcelona. They were accompanied by the Director General of the Police, Ignacio Cosidó, and the Government Delegate in Catalonia, Llanos de Luna.
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2015-06-01
Open letter concerning Mediterranean refugee crisis
The tragic events of the past months where hundreds of people lost their lives in the Mediterranean Sea have filled the world with tremendous shock. Behind this humanitarian disaster lies a deep human rights crisis, where migrants try to flee from war or poverty. The IOI therefore calls on its members in an open letter to encourage their respective governments and administrations to join forces to find solutions for this refugee crisis.
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2015-06-01
Colombo participó de la VI Asamblea General del ILO
La Defensora de Niñas, Niños y Adolescentes de la Provincia de Santa Fe a cargo de la Defensoría del Pueblo Zona Sur, Analía Colombo, expuso este jueves en la VI Asamblea General del Instituto Latinoamericano del Ombudsman–Defensor del Pueblo. La actividad, que se lleva a cabo en la Universidad Federal de Río de Janeiro entre el 28 y el 29 de mayo, reúne a los defensores y ombudsman de toda América latina.
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2015-06-01
Amérique du Nord
Pour plus d'informations sur la Région Amérique du Nord de l'IIO veuillez lire ici.
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2015-06-01
Caraïbes & Amérique latine
Pour plus d'informations sur la Région Caraïbes & Amérique latine de l'IIO veuillez lire ici.
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2014-02-10
Commonwealth Ombudsman - Annual Report 2007/2008 - EN
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2014-02-06
Defensor del Pueblo de la Nación - Annual Report 2010 - ES
