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2014-03-06Síndic de Greuges de Catalunya - Report on provisions of general interest services and corporate practices (Feb 2014) EN
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2013-07-17Namibia - Annual Report 2011 EN
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2014-11-28Does open government need accountability institutions?
Accountability Institutions – such as Information Commissions, Ombudsman and Supreme Audit Institutions – play a fundamental role in advancing government openness. Initiatives such as the Open Government Partnership should deepen engagement with them.
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2014-11-27Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman
A report has revealed that the top three reasons for hospital complaints investigated by the Ombudsman Service were poor communication, errors in diagnosis - including delays in diagnosis, misdiagnosis and failure to diagnose - and poor treatment.
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2014-11-26Constitution of the Federal Advisory Committee on Reforms and Alternate Dispute Resolution
The Federal Ombudsman of Pakistan has established the Federal Advisory Committee on Reforms and Alternate Dispute Resolutions comprising fourteen eminent members from various walks of life.
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2014-11-26Tri-lingual seminar on the role of Ombudsman in Providing Administrative Justice to the People of Sindh
Awareness about the role of Ombudsman among the people, specially the people of far-flung rural areas is of paramount importance as it facilitates the expeditious and inexpensive justice at grass root level.
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2014-11-26Dissertation on International Ombudsing – Navigating discursive channels
The IOI is pleased to present a dissertation on “International Ombudsing: Navigating discursive channels” submitted by C. McKenna LANG for the degree of Doctor of Philosophy at the Taos Institute, Tilburg University with a view to acknowledge the work of practitioners and to consider shared ideas and different angles of analysis to enhance the dialogue.
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2014-11-25Network of Information Commissioners publishes international exchange survey 2014
The latest International Survey of Information Commissioners, conducted by the Centre for Freedom of Information, has been published including responses provided by 53 Commissioners/Ombudsman in 33 countries.
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2014-02-24Correctional Investigator - Report on the Correctional Service’s Mortality Review Process (Dec. 2013) - EN
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2014-02-06Alberta Ombudsman - Annual Report 2007/2008 - EN
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2014-11-20Parliamentary Ombudsman publishes Annual Report 2013
The Danish Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, published the institution's Annual Report 2013.
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2014-11-20Radical complaint handling drive initiated by leading health and social care organisations
Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch England.
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2014-11-2025e anniversaire de la Convention relative aux droits de l’enfant
Le Conseil d’administration de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) a adopté, lors de sa réunion de Sofia le 8 octobre dernier, une déclaration sur les droits de l’enfant.
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2014-01-23Australia - Victorian Ombudsman - Annual Report 2010 (Part II) EN
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2014-11-19Protecting Children’s Rights
Twenty-five years ago, on 20 November 1989, the UN General Assembly adopted the Convention on the Rights of the Child (UNCRC). It was a landmark development: for the first time, states recognized children as fully-fledged bearers of a range of human rights, just like adults.
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2014-11-19Veterans Ombudsman releases 2013-2014 Annual Report
The Office of the Canada’s Veterans Ombudsman released its Annual Report 2013/2014 which is now available in both its English and French version.
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2015-04-09OGP Webinar: Presentations
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2015-04-09OGP Webinar: Questions & Answers (Transcript)
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2015-04-09OGP Webinar: Public Chat (Transcript)
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2012-11-21Ireland Ombudsman for the Defence Forces - Annual Report 2011 EN